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Reporting period: Jul '23Jun '24

Černá Madona Overview

<10 Places
Cafe

Brand Satisfaction

80%
3pp

Country Rank

Czechia
409 of 575

Category Rank

Cafe
20 of 29

Rating Score

3.9

Sales Power

Sales Index

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Černá Madona Brand Profile

Jul '23Jun '24

Czechia

Černá Madona has a much lower satisfaction score for its Pricing compared to its other aspects. However, Černá Madona has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
Service
76%
2pp
Staff
75%
3pp
Place
73%
4pp
Pricing
45%
14pp
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Černá Madona Satisfaction Trend

Jan '24Jun '24

Czechia

Černá Madona's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Černá Madona Food and Drinks

Černá Madona remains a consumer favourite, maintaining a consistent 88% satisfaction score in Food and Drinks aspect for both this year and last year.

Černá Madona Food Quality

Jul '23Jun '24

Czechia

Černá Madona is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food Quality dropping from 66% last year to 62% this year.

Satisfaction Score

62%
4pp

Aspect Rank

9 of 29
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Satisfaction Score

Aspect Rank

12 of 29
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Černá Madona Drinks

Jul '23Jun '24

Czechia

Černá Madona is struggling to meet customer expectations, with a 6% decrease in satisfaction in Drinks aspect, falling from 90% last year to 84% this year.

Satisfaction Score

84%
6pp

Aspect Rank

20 of 29
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Černá Madona Place

Černá Madona is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 77% last year to 73% this year.

Černá Madona Atmosphere and Décor

Jul '23Jun '24

Czechia

Černá Madona is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

20 of 29
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Černá Madona Pricing

Černá Madona is facing challenges in evolving its Pricing aspect, with a 14% decrease in customer satisfaction, dropping from 59% last year to 45% this year.

Černá Madona Price

Jul '23Jun '24

Czechia

Černá Madona is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Price aspect satisfaction score, dropping from 59% to 45% this year.

Satisfaction Score

45%
14pp

Aspect Rank

20 of 29
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Černá Madona Service

Černá Madona has shown an increase in Service, with a jump from 74% last year to an impressive 76% this year.

Černá Madona Dining Options

Jul '23Jun '24

Czechia

Černá Madona continues to evolve, with a 1% increase in customer satisfaction of Dining Options, climbing from 88% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

13 of 29
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Černá Madona Staff

Černá Madona is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff dropping from 78% last year to 75% this year.

Černá Madona Staff Friendliness

Jul '23Jun '24

Czechia

Černá Madona is still the go-to place for customers, as their Staff Friendliness score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

13 of 29
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