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Reporting period: Apr '23Mar '24

Černá Madona Overview

<10 Places
Cafe

Brand Satisfaction

82%
1pp

Country Rank

Czechia
371 of 595

Category Rank

Cafe
16 of 27

Rating Score

4

Sales Power

Sales Index

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Černá Madona Brand Profile

Apr '23Mar '24

Czechia

Černá Madona has a much lower satisfaction score for its Pricing compared to its other aspects. However, Černá Madona has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
1pp
Service
81%
11pp
Location
80%
Staff
78%
Place
74%
6pp
Pricing
48%
4pp
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Černá Madona Food and Drinks

Černá Madona has shown an increase in Food and Drinks, with a jump from 87% last year to an impressive 88% this year.

Černá Madona Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 25
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Černá Madona Food Quality

Apr '23Mar '24

Czechia

Černá Madona remains a consumer favourite, maintaining a consistent 58% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

58%

Aspect Rank

10 of 27
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Černá Madona Menu Selection

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 27
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Satisfaction Score

Aspect Rank

10 of 27
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Černá Madona Drinks

Apr '23Mar '24

Czechia

Černá Madona is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 87% last year to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

18 of 27
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Černá Madona Location

Černá Madona is still the go-to place for customers, as their Location score remains high at 80%, consistent with last year's score.

Černá Madona Conveniently Situated

Apr '23Mar '24

Czechia

Černá Madona is struggling to meet customer expectations, with a 19% decrease in satisfaction in Conveniently Situated aspect, falling from 100% last year to 81% this year.

Satisfaction Score

81%
19pp

Aspect Rank

15 of 26
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Černá Madona Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

25 of 26
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Černá Madona Place

Černá Madona is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 80% last year to 74% this year.

Černá Madona Atmosphere and Décor

Apr '23Mar '24

Czechia

Černá Madona is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

19 of 27
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Černá Madona Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

24 of 25
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Černá Madona Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 25
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Černá Madona Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 24
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Černá Madona Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 23
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Černá Madona Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

27 of 27
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Černá Madona Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 26
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Černá Madona Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

17 of 26
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Černá Madona Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 18
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Černá Madona Pricing

Černá Madona is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 52% last year to 48% this year.

Černá Madona Price

Apr '23Mar '24

Czechia

Černá Madona is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Price aspect satisfaction score, dropping from 52% to 48% this year.

Satisfaction Score

48%
4pp

Aspect Rank

17 of 27
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Černá Madona Service

Černá Madona continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 70% last year to 81% this year.

Černá Madona Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

17 of 24
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Černá Madona Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 14
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Černá Madona Dining Options

Apr '23Mar '24

Czechia

Černá Madona is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dining Options dropping from 92% last year to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

13 of 27
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Černá Madona Waiting Time

Apr '23Mar '24

Czechia

Černá Madona remains a consumer favourite, maintaining a consistent 78% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

2 of 27
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Černá Madona Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 26
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Černá Madona Staff

Černá Madona is still the go-to place for customers, as their Staff score remains high at 78%, consistent with last year's score.

Černá Madona Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 24
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Černá Madona Staff Friendliness

Apr '23Mar '24

Czechia

Černá Madona has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 75% last year to an 87% this year.

Satisfaction Score

87%
12pp

Aspect Rank

11 of 27
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Černá Madona Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 26
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Černá Madona Staff Members

Apr '23Mar '24

Czechia

Černá Madona remains a consumer favourite, maintaining a consistent 66% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

66%

Aspect Rank

4 of 27
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