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Reporting period: Mar '23Feb '24

Cafe Slavia Overview

<10 Places
Coffee Shop

Brand Satisfaction

81%
1pp

Country Rank

Czechia
374 of 572

Category Rank

Coffee Shop
14 of 20

Rating Score

4.1

Sales Power

Sales Index

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Cafe Slavia Brand Profile

Mar '23Feb '24

Czechia

Cafe Slavia has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cafe Slavia has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Place
90%
1pp
Food and Drinks
83%
2pp
Staff
75%
4pp
Service
74%
1pp
Pricing
53%
11pp
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Cafe Slavia Food and Drinks

Cafe Slavia is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 85% last year to 83% this year.

Cafe Slavia Portion Size

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 20
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Cafe Slavia Food Quality

Mar '23Feb '24

Czechia

Cafe Slavia has shown an increase in Food Quality, with a jump from 53% last year to an impressive 55% this year.

Satisfaction Score

55%
2pp

Aspect Rank

9 of 20
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Cafe Slavia Menu Selection

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 20
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Cafe Slavia Dishes

Mar '23Feb '24

Czechia

Cafe Slavia is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 81% last year to 80% this year.

Satisfaction Score

80%
1pp

Aspect Rank

18 of 20
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Cafe Slavia Drinks

Mar '23Feb '24

Czechia

Cafe Slavia is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

12 of 20
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Cafe Slavia Cuisines

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 10
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Cafe Slavia Location

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Cafe Slavia Conveniently Situated

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 17
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Cafe Slavia Views and Surroundings

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 20
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Cafe Slavia Transport Accessibility

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 9
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Cafe Slavia Place

Cafe Slavia continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 89% last year to 90% this year.

Satisfaction Score

Aspect Rank

9 of 20
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Cafe Slavia Cleanliness and Hygiene

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 17
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Cafe Slavia Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 17
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Cafe Slavia Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 18
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Cafe Slavia Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 13
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Cafe Slavia Comfort

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 20
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Cafe Slavia Venue Congestion

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 18
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Cafe Slavia Dining Area

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 19
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Cafe Slavia Pricing

Cafe Slavia is facing challenges in evolving its Pricing aspect, with a 11% decrease in customer satisfaction, dropping from 64% last year to 53% this year.

Cafe Slavia Price

Mar '23Feb '24

Czechia

Cafe Slavia is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Price aspect satisfaction score, dropping from 63% to 52% this year.

Satisfaction Score

52%
11pp

Aspect Rank

10 of 20
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Cafe Slavia Promotions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 9
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Cafe Slavia Service

Cafe Slavia has successfully improved guest experience, as their "Service" satisfaction score jumped from 73% last year to an 74% this year.

Cafe Slavia Billing and Payment

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 17
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Cafe Slavia Opening Hours

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 14
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Satisfaction Score

Aspect Rank

8 of 20
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Cafe Slavia Waiting Time

Mar '23Feb '24

Czechia

Cafe Slavia continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 36% to 42% this year.

Satisfaction Score

42%
6pp

Aspect Rank

6 of 20
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Cafe Slavia Order Processing

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 20
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Cafe Slavia Staff

Cafe Slavia has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff rising from 71% to 75% this year.

Cafe Slavia Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 17
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Cafe Slavia Staff Friendliness

Mar '23Feb '24

Czechia

Cafe Slavia has shown an increase in Staff Friendliness, with a jump from 74% last year to an impressive 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

13 of 20
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Cafe Slavia Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 19
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Cafe Slavia Staff Members

Mar '23Feb '24

Czechia

Cafe Slavia is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff Members dropping from 66% last year to 57% this year.

Satisfaction Score

57%
9pp

Aspect Rank

6 of 20
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