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Reporting period: Aug '23Jul '24

Café Café Overview

<10 Places
Coffee Shop

Brand Satisfaction

77%
1pp

Country Rank

Czechia
463 of 569

Category Rank

Coffee Shop
22 of 25

Rating Score

3.9

Sales Power

Sales Index

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Café Café Brand Profile

Aug '23Jul '24

Czechia

Café Café has a much lower satisfaction score for its Staff compared to its other aspects. However, Café Café has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
4pp
Food and Drinks
83%
Service
68%
5pp
Staff
58%
1pp
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Café Café Satisfaction Trend

Feb '24Jul '24

Czechia

Café Café's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Café Food and Drinks

Café Café remains a consumer favourite, maintaining a consistent 83% satisfaction score in Food and Drinks aspect for both this year and last year.

Café Café Portion Size

Aug '23Jul '24

Czechia

Café Café is still the go-to place for customers, as their Portion Size score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

13 of 25
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Café Café Food Quality

Aug '23Jul '24

Czechia

Café Café is losing some of its appeal, with a concerning 16% decrease in satisfaction for Food Quality dropping from 60% last year to 44% this year.

Satisfaction Score

44%
16pp

Aspect Rank

20 of 25
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Café Café Menu Selection

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

11 of 25
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Café Café Dishes

Aug '23Jul '24

Czechia

Café Café is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 87% last year to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

16 of 25
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Café Café Drinks

Aug '23Jul '24

Czechia

Café Café is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 79% last year to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

24 of 25
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Café Café Place

Café Café is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 91% last year to 87% this year.

Satisfaction Score

Aspect Rank

11 of 25
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Café Café Cleanliness and Hygiene

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

8 of 22
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Café Café Restrooms

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

5 of 20
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Café Café Options for different visitors

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

20 of 23
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Café Café Child-Friendly Conditions

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

4 of 18
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Café Café Comfort

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

21 of 24
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Café Café Venue Congestion

Aug '23Jul '24

Czechia

Café Café remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

14 of 23
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Café Café Dining Area

Aug '23Jul '24

Czechia

Café Café is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

13 of 24
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Café Café Work and study friendly

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

3 of 12
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Café Café Service

Café Café is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 73% to 68% this year.

Café Café Billing and Payment

Aug '23Jul '24

Czechia

Café Café remains a consumer favourite, maintaining a consistent 20% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

14 of 21
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Café Café Opening Hours

Aug '23Jul '24

Czechia

Use Realytics to know more about Café Cafélink

Satisfaction Score

Aspect Rank

9 of 20
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Satisfaction Score

Aspect Rank

14 of 25
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Café Café Waiting Time

Aug '23Jul '24

Czechia

Café Café is still the go-to place for customers, as their Waiting Time score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

15 of 25
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Café Café Order Processing

Aug '23Jul '24

Czechia

Café Café remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

9 of 25
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Café Café Staff

Café Café has shown an increase in Staff, with a jump from 57% last year to an impressive 58% this year.

Café Café Staff Competence

Aug '23Jul '24

Czechia

Café Café is still the go-to place for customers, as their Staff Competence score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

22 of 22
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Café Café Staff Friendliness

Aug '23Jul '24

Czechia

Café Café remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

24 of 25
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Café Café Staff Attentiveness

Aug '23Jul '24

Czechia

Café Café is still the go-to place for customers, as their Staff Attentiveness score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

23 of 24
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Café Café Staff Members

Aug '23Jul '24

Czechia

Café Café remains a consumer favourite, maintaining a consistent 39% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

39%

Aspect Rank

20 of 25
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