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Reporting period: Apr '23Mar '24

Burgers' Club Overview

<10 Places
Bar and Pub

Brand Satisfaction

92%
1pp

Country Rank

Czechia
70 of 595

Category Rank

Bar and Pub
13 of 105

Rating Score

4.8

Sales Power

Sales Index

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Burgers' Club Brand Profile

Apr '23Mar '24

Czechia

Burgers' Club has a much lower satisfaction score for its Location compared to its other aspects. However, Burgers' Club has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
Service
92%
Food and Drinks
91%
Staff
90%
3pp
Pricing
68%
10pp
Location
0%
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Burgers' Club Food and Drinks

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Burgers' Club Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 100
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Burgers' Club Food Quality

Apr '23Mar '24

Czechia

Burgers' Club has shown an increase in Food Quality, with a jump from 64% last year to an impressive 88% this year.

Satisfaction Score

88%
24pp

Aspect Rank

8 of 105
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Burgers' Club Menu Selection

Apr '23Mar '24

Czechia

Burgers' Club remains a consumer favourite, maintaining a consistent 87% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

30 of 105
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Burgers' Club Dishes

Apr '23Mar '24

Czechia

Burgers' Club is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

25 of 103
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Satisfaction Score

Aspect Rank

59 of 105
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Burgers' Club Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 76
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Burgers' Club Location

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Burgers' Club Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 38
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Burgers' Club Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 97
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Burgers' Club Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 103
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Burgers' Club Place

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Burgers' Club Atmosphere and Décor

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

56 of 105
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Burgers' Club Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 102
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Burgers' Club Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 92
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Burgers' Club Options for different visitors

Apr '23Mar '24

Czechia

Burgers' Club is still the go-to place for customers, as their Options for different visitors score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

8 of 103
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Burgers' Club Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

29 of 71
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Burgers' Club Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 99
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Burgers' Club Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 92
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Burgers' Club Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 102
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Burgers' Club Pricing

Burgers' Club continues to evolve, with a 10% increase in customer satisfaction of Pricing, climbing from 58% last year to 68% this year.

Burgers' Club Price

Apr '23Mar '24

Czechia

Burgers' Club has successfully improved guest experience, as their "Price" satisfaction score jumped from 59% last year to an 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

55 of 105
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Burgers' Club Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 57
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Burgers' Club Service

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Burgers' Club Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

26 of 95
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Burgers' Club Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

32 of 104
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Burgers' Club Waiting Time

Apr '23Mar '24

Czechia

Burgers' Club is struggling to meet customer expectations, with a 16% decrease in satisfaction in Waiting Time aspect, falling from 84% last year to 68% this year.

Satisfaction Score

68%
16pp

Aspect Rank

21 of 105
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Burgers' Club Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

21 of 105
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Burgers' Club Staff

Burgers' Club continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 87% to 90% this year.

Burgers' Club Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 99
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Burgers' Club Staff Friendliness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

24 of 105
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Burgers' Club Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 104
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Burgers' Club Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

48 of 105
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