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Reporting period: Apr '23Mar '24

Bombay Express Overview

10-100 Places
Restaurant

Brand Satisfaction

82%
1pp

Country Rank

Czechia
6 of 36

Category Rank

Restaurant
5 of 28

Rating Score

3.9

Sales Power

Sales Index

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Bombay Express Brand Profile

Apr '23Mar '24

Czechia

Bombay Express has a much lower satisfaction score for its Location compared to its other aspects. However, Bombay Express has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
6pp
Food and Drinks
82%
Service
81%
1pp
Staff
81%
9pp
Pricing
77%
7pp
Location
0%
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Bombay Express Food and Drinks

Bombay Express remains a consumer favourite, maintaining a consistent 82% satisfaction score in Food and Drinks aspect for both this year and last year.

Bombay Express Portion Size

Apr '23Mar '24

Czechia

Bombay Express has shown an increase in Portion Size, with a jump from 39% last year to an impressive 50% this year.

Satisfaction Score

50%
11pp

Aspect Rank

5 of 28
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Bombay Express Food Quality

Apr '23Mar '24

Czechia

Bombay Express continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 53% last year to 61% this year.

Satisfaction Score

61%
8pp

Aspect Rank

4 of 28
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Bombay Express Menu Selection

Apr '23Mar '24

Czechia

Bombay Express has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 78% last year to an 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

10 of 28
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Bombay Express Dishes

Apr '23Mar '24

Czechia

Bombay Express is still the go-to place for customers, as their Dishes score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

5 of 28
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Bombay Express Drinks

Apr '23Mar '24

Czechia

Bombay Express remains a consumer favourite, maintaining a consistent 79% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

8 of 28
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Satisfaction Score

Aspect Rank

1 of 25
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Bombay Express Location

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Bombay Express Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

3 of 25
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Bombay Express Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 25
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Bombay Express Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 26
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Bombay Express Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 16
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Bombay Express Place

Bombay Express is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 90% last year to 84% this year.

Bombay Express Atmosphere and Décor

Apr '23Mar '24

Czechia

Bombay Express is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 28
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Bombay Express Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 28
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Bombay Express Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 28
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Bombay Express Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 22
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Bombay Express Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 27
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Bombay Express Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 24
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Bombay Express Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 28
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Bombay Express Pricing

Bombay Express is struggling to meet customer expectations, with a 7% decrease in satisfaction in Pricing aspect, falling from 84% last year to 77% this year.

Bombay Express Price

Apr '23Mar '24

Czechia

Bombay Express is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 86% last year to 79% this year.

Satisfaction Score

79%
7pp

Aspect Rank

9 of 28
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Bombay Express Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 26
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Bombay Express Service

Bombay Express is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 82% last year to 81% this year.

Bombay Express Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 28
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Bombay Express Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 26
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Bombay Express Dining Options

Apr '23Mar '24

Czechia

Bombay Express is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Dining Options aspect satisfaction score, dropping from 83% to 71% this year.

Satisfaction Score

71%
12pp

Aspect Rank

11 of 28
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Bombay Express Waiting Time

Apr '23Mar '24

Czechia

Bombay Express is losing some of its appeal, with a concerning 9% decrease in satisfaction for Waiting Time dropping from 90% last year to 81% this year.

Satisfaction Score

81%
9pp

Aspect Rank

4 of 28
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Bombay Express Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 28
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Bombay Express Staff

Bombay Express is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 90% last year to 81% this year.

Bombay Express Staff Competence

Apr '23Mar '24

Czechia

Use Realytics to know more about Bombay Expresslink

Satisfaction Score

Aspect Rank

2 of 28
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Bombay Express Staff Friendliness

Apr '23Mar '24

Czechia

Bombay Express is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 81% this year.

Satisfaction Score

81%
9pp

Aspect Rank

6 of 28
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Bombay Express Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 28
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Bombay Express Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 28
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