Bombay Express Overview

Bombay Express has shown an increase in Portion Size, with a jump from 35% last year to an impressive 47% this year.

Bombay Express is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 63% last year to 55% this year.

Bombay Express is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 76% this year.

Bombay Express remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.

Bombay Express continues to evolve, with a 16% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 72% last year to 88% this year.

Bombay Express is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.

Bombay Express is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 81% last year to 80% this year.

Bombay Express remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.

Bombay Express has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Waiting Time rising from 85% to 88% this year.

Bombay Express is still the go-to place for customers, as their Order Processing score remains high at 38%, consistent with last year's score.

Bombay Express is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 82% last year to 79% this year.

Bombay Express is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.