Bombay Express Brand Profile
Aug '23 — Jul '24
Czechia
Bombay Express has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bombay Express has succeeded in its Service aspect, with a 85% satisfaction score.
Bombay Express Satisfaction Trend
Feb '24 — Jul '24
Czechia
Bombay Express's brand satisfaction has decreased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Bombay Express Food and Drinks
Bombay Express is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 82% last year to 79% this year.
Bombay Express Portion Size
Aug '23 — Jul '24
Czechia
Bombay Express has shown an increase in Portion Size, with a jump from 35% last year to an impressive 47% this year.
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Bombay Express Food Quality
Aug '23 — Jul '24
Czechia
Bombay Express is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 63% last year to 55% this year.
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Bombay Express Menu Selection
Aug '23 — Jul '24
Czechia
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Bombay Express Dishes
Aug '23 — Jul '24
Czechia
Bombay Express is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 76% this year.
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Bombay Express Drinks
Aug '23 — Jul '24
Czechia
Bombay Express remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.
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Bombay Express Cuisines
Aug '23 — Jul '24
Czechia
Bombay Express is facing challenges in evolving its Cuisines aspect, with a 1% decrease in customer satisfaction, dropping from 91% last year to 90% this year.
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Bombay Express Place
Bombay Express is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Place aspect satisfaction score, dropping from 88% to 84% this year.
Bombay Express Atmosphere and Décor
Aug '23 — Jul '24
Czechia
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Bombay Express Cleanliness and Hygiene
Aug '23 — Jul '24
Czechia
Bombay Express continues to evolve, with a 16% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 72% last year to 88% this year.
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Bombay Express Options for different visitors
Aug '23 — Jul '24
Czechia
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Bombay Express Venue Congestion
Aug '23 — Jul '24
Czechia
Bombay Express is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.
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Bombay Express Dining Area
Aug '23 — Jul '24
Czechia
Bombay Express remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.
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Bombay Express Pricing
Bombay Express is losing some of its appeal, with a concerning 3% decrease in satisfaction for Pricing dropping from 81% last year to 78% this year.
Bombay Express Price
Aug '23 — Jul '24
Czechia
Bombay Express is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 81% last year to 80% this year.
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Bombay Express Promotions
Aug '23 — Jul '24
Czechia
Bombay Express is still the go-to place for customers, as their Promotions score remains high at 50%, consistent with last year's score.
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Bombay Express Service
Bombay Express has successfully improved guest experience, as their "Service" satisfaction score jumped from 78% last year to an 85% this year.
Bombay Express Billing and Payment
Aug '23 — Jul '24
Czechia
Bombay Express remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.
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Bombay Express Dining Options
Aug '23 — Jul '24
Czechia
Bombay Express continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 62% to 88% this year.
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Bombay Express Waiting Time
Aug '23 — Jul '24
Czechia
Bombay Express has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Waiting Time rising from 85% to 88% this year.
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Bombay Express Order Processing
Aug '23 — Jul '24
Czechia
Bombay Express is still the go-to place for customers, as their Order Processing score remains high at 38%, consistent with last year's score.
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Bombay Express Staff
Bombay Express is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 86% last year to 78% this year.
Bombay Express Staff Competence
Aug '23 — Jul '24
Czechia
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Bombay Express Staff Friendliness
Aug '23 — Jul '24
Czechia
Bombay Express is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 82% last year to 79% this year.
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Bombay Express Staff Attentiveness
Aug '23 — Jul '24
Czechia
Bombay Express remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Bombay Express Staff Members
Aug '23 — Jul '24
Czechia
Bombay Express is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.
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