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Reporting period: Apr '23Mar '24

Bistro Monk Overview

<10 Places
Coffee Shop

Brand Satisfaction

81%
7pp

Country Rank

Czechia
386 of 595

Category Rank

Coffee Shop
15 of 21

Rating Score

4.4

Sales Power

Sales Index

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Bistro Monk Brand Profile

Apr '23Mar '24

Czechia

Bistro Monk has a much lower satisfaction score for its Location compared to its other aspects. However, Bistro Monk has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
5pp
Staff
88%
4pp
Service
77%
8pp
Place
64%
19pp
Pricing
38%
Location
0%
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Bistro Monk Food and Drinks

Bistro Monk is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 94% last year to 89% this year.

Bistro Monk Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 21
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Bistro Monk Food Quality

Apr '23Mar '24

Czechia

Bistro Monk is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 84% last year to 74% this year.

Satisfaction Score

74%
10pp

Aspect Rank

3 of 21
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Satisfaction Score

Aspect Rank

8 of 21
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Bistro Monk Dishes

Apr '23Mar '24

Czechia

Bistro Monk is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 90% last year to 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

10 of 21
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Bistro Monk Drinks

Apr '23Mar '24

Czechia

Bistro Monk is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

10 of 21
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Bistro Monk Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 11
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Bistro Monk Location

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Bistro Monk Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 9
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Bistro Monk Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 20
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Bistro Monk Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 21
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Bistro Monk Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 3
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Bistro Monk Place

Bistro Monk is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Place aspect satisfaction score, dropping from 83% to 64% this year.

Bistro Monk Atmosphere and Décor

Apr '23Mar '24

Czechia

Bistro Monk is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

16 of 21
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Bistro Monk Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 19
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Bistro Monk Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 19
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Bistro Monk Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 19
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Bistro Monk Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 15
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Bistro Monk Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 21
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Bistro Monk Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 19
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Bistro Monk Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 21
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Bistro Monk Pricing

Bistro Monk remains a consumer favourite, maintaining a consistent 38% satisfaction score in Pricing aspect for both this year and last year.

Bistro Monk Price

Apr '23Mar '24

Czechia

Bistro Monk is still the go-to place for customers, as their Price score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

16 of 21
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Bistro Monk Service

Bistro Monk is losing some of its appeal, with a concerning 8% decrease in satisfaction for Service dropping from 85% last year to 77% this year.

Bistro Monk Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 18
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Bistro Monk Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 18
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Satisfaction Score

Aspect Rank

6 of 21
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Bistro Monk Waiting Time

Apr '23Mar '24

Czechia

Bistro Monk is struggling to meet customer expectations, with a 7% decrease in satisfaction in Waiting Time aspect, falling from 55% last year to 48% this year.

Satisfaction Score

48%
7pp

Aspect Rank

3 of 21
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Bistro Monk Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 20
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Bistro Monk Staff

Bistro Monk is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 92% last year to 88% this year.

Bistro Monk Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 18
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Bistro Monk Staff Friendliness

Apr '23Mar '24

Czechia

Bistro Monk is facing challenges in evolving its Staff Friendliness aspect, with a 8% decrease in customer satisfaction, dropping from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

12 of 21
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Bistro Monk Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 19
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Bistro Monk Staff Members

Apr '23Mar '24

Czechia

Bistro Monk has shown an increase in Staff Members, with a jump from 65% last year to an impressive 73% this year.

Satisfaction Score

73%
8pp

Aspect Rank

6 of 21
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