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Reporting period: Aug '23Jul '24

Zapata Mexican Bar Overview

<10 Places
Bar and Pub

Brand Satisfaction

87%
2pp

Country Rank

Brazil
552 of 1 146

Category Rank

Bar and Pub
89 of 206

Rating Score

4.4

Sales Power

Sales Index

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Zapata Mexican Bar Brand Profile

Aug '23Jul '24

Brazil

Zapata Mexican Bar has a much lower satisfaction score for its Pricing compared to its other aspects. However, Zapata Mexican Bar has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
Service
90%
1pp
Food and Drinks
88%
Staff
78%
7pp
Pricing
51%
15pp
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Zapata Mexican Bar Satisfaction Trend

Feb '24Jul '24

Brazil

Zapata Mexican Bar's brand satisfaction has increased compared to previous month and now stands at 96%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zapata Mexican Bar Food and Drinks

Zapata Mexican Bar remains a consumer favourite, maintaining a consistent 88% satisfaction score in Food and Drinks aspect for both this year and last year.

Zapata Mexican Bar Portion Size

Aug '23Jul '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 12% decrease in satisfaction for Portion Size dropping from 92% last year to 80% this year.

Satisfaction Score

80%
12pp

Aspect Rank

87 of 189
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Zapata Mexican Bar Food Quality

Aug '23Jul '24

Brazil

Zapata Mexican Bar has shown an increase in Food Quality, with a jump from 54% last year to an impressive 60% this year.

Satisfaction Score

60%
6pp

Aspect Rank

107 of 206
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Satisfaction Score

Aspect Rank

107 of 205
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Zapata Mexican Bar Dishes

Aug '23Jul '24

Brazil

Zapata Mexican Bar continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 69% last year to 73% this year.

Satisfaction Score

73%
4pp

Aspect Rank

117 of 206
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Satisfaction Score

Aspect Rank

52 of 205
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Zapata Mexican Bar Cuisines

Aug '23Jul '24

Brazil

Zapata Mexican Bar has successfully improved guest experience, as their "Cuisines" satisfaction score jumped from 87% last year to an 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

48 of 88
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Zapata Mexican Bar Place

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Zapata Mexican Bar Atmosphere and Décor

Aug '23Jul '24

Brazil

Use Realytics to know more about Zapata Mexican Barlink

Satisfaction Score

Aspect Rank

113 of 206
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Zapata Mexican Bar Cleanliness and Hygiene

Aug '23Jul '24

Brazil

Zapata Mexican Bar is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

109 of 200
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Zapata Mexican Bar Restrooms

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

46 of 158
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Zapata Mexican Bar Options for different visitors

Aug '23Jul '24

Brazil

Zapata Mexican Bar continues to improve, with a notable increase in customer satisfaction for their Options for different visitors aspect, rising from 82% to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

161 of 203
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Zapata Mexican Bar Child-Friendly Conditions

Aug '23Jul '24

Brazil

Zapata Mexican Bar remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

110 of 167
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Zapata Mexican Bar Comfort

Aug '23Jul '24

Brazil

Zapata Mexican Bar is struggling to meet customer expectations, with a 14% decrease in satisfaction in Comfort aspect, falling from 64% last year to 50% this year.

Satisfaction Score

50%
14pp

Aspect Rank

154 of 201
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Zapata Mexican Bar Venue Congestion

Aug '23Jul '24

Brazil

Zapata Mexican Bar is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

169 of 175
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Zapata Mexican Bar Pricing

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 66% last year to 51% this year.

Zapata Mexican Bar Price

Aug '23Jul '24

Brazil

Zapata Mexican Bar is facing challenges in evolving its Price aspect, with a 14% decrease in customer satisfaction, dropping from 63% last year to 49% this year.

Satisfaction Score

49%
14pp

Aspect Rank

156 of 206
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Zapata Mexican Bar Promotions

Aug '23Jul '24

Brazil

Zapata Mexican Bar is still the go-to place for customers, as their Promotions score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

103 of 157
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Zapata Mexican Bar Service

Zapata Mexican Bar is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 91% to 90% this year.

Zapata Mexican Bar Billing and Payment

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

10 of 142
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Zapata Mexican Bar Opening Hours

Aug '23Jul '24

Brazil

Zapata Mexican Bar remains a consumer favourite, maintaining a consistent 50% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

14 of 91
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Zapata Mexican Bar Dining Options

Aug '23Jul '24

Brazil

Zapata Mexican Bar has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Dining Options rising from 82% to 89% this year.

Satisfaction Score

89%
7pp

Aspect Rank

85 of 206
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Zapata Mexican Bar Waiting Time

Aug '23Jul '24

Brazil

Zapata Mexican Bar has shown an increase in Waiting Time, with a jump from 62% last year to an impressive 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

37 of 202
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Zapata Mexican Bar Order Processing

Aug '23Jul '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 15% decrease in satisfaction for Order Processing dropping from 57% last year to 42% this year.

Satisfaction Score

42%
15pp

Aspect Rank

107 of 204
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Zapata Mexican Bar Staff

Zapata Mexican Bar is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 85% last year to 78% this year.

Zapata Mexican Bar Staff Competence

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

79 of 166
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Zapata Mexican Bar Staff Friendliness

Aug '23Jul '24

Brazil

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 88% last year to 78% this year.

Satisfaction Score

78%
10pp

Aspect Rank

140 of 203
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Zapata Mexican Bar Staff Attentiveness

Aug '23Jul '24

Brazil

Zapata Mexican Bar is facing challenges in evolving its Staff Attentiveness aspect, with a 7% decrease in customer satisfaction, dropping from 95% last year to 88% this year.

Satisfaction Score

88%
7pp

Aspect Rank

118 of 206
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Zapata Mexican Bar Staff Members

Aug '23Jul '24

Brazil

Zapata Mexican Bar is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff Members aspect satisfaction score, dropping from 68% to 67% this year.

Satisfaction Score

67%
1pp

Aspect Rank

89 of 205
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