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Reporting period: Apr '23Mar '24

Zapata Mexican Bar Overview

<10 Places
Bar and Pub

Brand Satisfaction

86%
4pp

Country Rank

Brazil
658 of 1 344

Category Rank

Bar and Pub
102 of 239

Rating Score

4.4

Sales Power

Sales Index

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Zapata Mexican Bar Brand Profile

Apr '23Mar '24

Brazil

Zapata Mexican Bar has a much lower satisfaction score for its Pricing compared to its other aspects. However, Zapata Mexican Bar has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
1pp
Service
89%
3pp
Food and Drinks
89%
Staff
75%
12pp
Pricing
47%
18pp
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Zapata Mexican Bar Satisfaction Trend

Last 6 months

Brazil

Zapata Mexican Bar's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zapata Mexican Bar Food and Drinks

Zapata Mexican Bar remains a consumer favourite, maintaining a consistent 89% satisfaction score in Food and Drinks aspect for both this year and last year.

Zapata Mexican Bar Food Quality

Apr '23Mar '24

Brazil

Zapata Mexican Bar has shown an increase in Food Quality, with a jump from 54% last year to an impressive 66% this year.

Satisfaction Score

66%
12pp

Aspect Rank

90 of 239
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Satisfaction Score

Aspect Rank

49 of 235
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Zapata Mexican Bar Cuisines

Apr '23Mar '24

Brazil

Zapata Mexican Bar continues to evolve, with a 1% increase in customer satisfaction of Cuisines, climbing from 88% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

7 of 98
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Satisfaction Score

Aspect Rank

33 of 239
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Zapata Mexican Bar Dishes

Apr '23Mar '24

Brazil

Zapata Mexican Bar has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 65% last year to an 76% this year.

Satisfaction Score

76%
11pp

Aspect Rank

120 of 239
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Zapata Mexican Bar Place

Zapata Mexican Bar is struggling to meet customer expectations. Use Realytics to know why

Zapata Mexican Bar Comfort

Apr '23Mar '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 19% decrease in satisfaction for Comfort dropping from 69% last year to 50% this year.

Satisfaction Score

50%
19pp

Aspect Rank

55 of 231
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Zapata Mexican Bar Atmosphere and Décor

Apr '23Mar '24

Brazil

Zapata Mexican Bar is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

118 of 239
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Zapata Mexican Bar Options for different visitors

Apr '23Mar '24

Brazil

Zapata Mexican Bar continues to improve, with a notable increase in customer satisfaction for their Options for different visitors aspect, rising from 84% to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

47 of 235
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Zapata Mexican Bar Cleanliness and Hygiene

Apr '23Mar '24

Brazil

Zapata Mexican Bar has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Cleanliness and Hygiene rising from 70% to 71% this year.

Satisfaction Score

71%
1pp

Aspect Rank

46 of 229
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Zapata Mexican Bar Pricing

Zapata Mexican Bar is struggling to meet customer expectations, with a 18% decrease in satisfaction in Pricing aspect, falling from 65% last year to 47% this year.

Zapata Mexican Bar Price

Apr '23Mar '24

Brazil

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 63% last year to 47% this year.

Satisfaction Score

47%
16pp

Aspect Rank

180 of 239
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Zapata Mexican Bar Service

Zapata Mexican Bar is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 92% last year to 89% this year.

Satisfaction Score

Aspect Rank

38 of 238
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Zapata Mexican Bar Waiting Time

Apr '23Mar '24

Brazil

Zapata Mexican Bar has shown an increase in Waiting Time, with a jump from 59% last year to an impressive 65% this year.

Satisfaction Score

65%
6pp

Aspect Rank

33 of 236
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Zapata Mexican Bar Staff

Zapata Mexican Bar is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Staff aspect satisfaction score, dropping from 87% to 75% this year.

Zapata Mexican Bar Staff Friendliness

Apr '23Mar '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 21% decrease in satisfaction for Staff Friendliness dropping from 91% last year to 70% this year.

Satisfaction Score

70%
21pp

Aspect Rank

62 of 236
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Zapata Mexican Bar Staff Attentiveness

Apr '23Mar '24

Brazil

Zapata Mexican Bar is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Attentiveness aspect, falling from 95% last year to 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

65 of 239
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Zapata Mexican Bar Staff Members

Apr '23Mar '24

Brazil

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 73% last year to 58% this year.

Satisfaction Score

58%
15pp

Aspect Rank

73 of 238
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