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Reporting period: Jul '23Jun '24

Zapata Mexican Bar Overview

<10 Places
Bar and Pub

Brand Satisfaction

86%
4pp

Country Rank

Brazil
598 of 1 174

Category Rank

Bar and Pub
95 of 214

Rating Score

4.3

Sales Power

Sales Index

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Zapata Mexican Bar Brand Profile

Jul '23Jun '24

Brazil

Zapata Mexican Bar has a much lower satisfaction score for its Pricing compared to its other aspects. However, Zapata Mexican Bar has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
1pp
Service
89%
1pp
Food and Drinks
87%
2pp
Staff
76%
9pp
Pricing
50%
16pp
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Zapata Mexican Bar Satisfaction Trend

Jan '24Jun '24

Brazil

Zapata Mexican Bar's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zapata Mexican Bar Food and Drinks

Zapata Mexican Bar is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 89% last year to 87% this year.

Zapata Mexican Bar Food Quality

Jul '23Jun '24

Brazil

Zapata Mexican Bar has shown an increase in Food Quality, with a jump from 56% last year to an impressive 62% this year.

Satisfaction Score

62%
6pp

Aspect Rank

87 of 214
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Zapata Mexican Bar Menu Selection

Jul '23Jun '24

Brazil

Zapata Mexican Bar is struggling to meet customer expectations, with a 12% decrease in satisfaction in Menu Selection aspect, falling from 97% last year to 85% this year.

Satisfaction Score

85%
12pp

Aspect Rank

44 of 213
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Zapata Mexican Bar Dishes

Jul '23Jun '24

Brazil

Zapata Mexican Bar continues to evolve, with a 6% increase in customer satisfaction of Dishes, climbing from 69% last year to 75% this year.

Satisfaction Score

75%
6pp

Aspect Rank

110 of 214
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Satisfaction Score

Aspect Rank

25 of 213
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Zapata Mexican Bar Cuisines

Jul '23Jun '24

Brazil

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Cuisines aspect, down from 89% last year to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

7 of 92
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Zapata Mexican Bar Place

Zapata Mexican Bar is struggling to meet customer expectations. Use Realytics to know why

Zapata Mexican Bar Atmosphere and Décor

Jul '23Jun '24

Brazil

Use Realytics to know more about Zapata Mexican Barlink

Satisfaction Score

Aspect Rank

113 of 214
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Zapata Mexican Bar Cleanliness and Hygiene

Jul '23Jun '24

Brazil

Zapata Mexican Bar is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 16% decrease in customer satisfaction, dropping from 80% last year to 64% this year.

Satisfaction Score

64%
16pp

Aspect Rank

43 of 205
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Zapata Mexican Bar Pricing

Zapata Mexican Bar is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Pricing aspect satisfaction score, dropping from 66% to 50% this year.

Zapata Mexican Bar Price

Jul '23Jun '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 16% decrease in satisfaction for Price dropping from 65% last year to 49% this year.

Satisfaction Score

49%
16pp

Aspect Rank

163 of 214
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Zapata Mexican Bar Service

Zapata Mexican Bar is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 90% last year to 89% this year.

Zapata Mexican Bar Dining Options

Jul '23Jun '24

Brazil

Zapata Mexican Bar has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 84% last year to an 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

39 of 214
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Zapata Mexican Bar Waiting Time

Jul '23Jun '24

Brazil

Zapata Mexican Bar continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 57% to 68% this year.

Satisfaction Score

68%
11pp

Aspect Rank

28 of 211
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Zapata Mexican Bar Staff

Zapata Mexican Bar is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 85% last year to 76% this year.

Zapata Mexican Bar Staff Friendliness

Jul '23Jun '24

Brazil

Zapata Mexican Bar is facing challenges in evolving its Staff Friendliness aspect, with a 10% decrease in customer satisfaction, dropping from 89% last year to 79% this year.

Satisfaction Score

79%
10pp

Aspect Rank

57 of 212
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Zapata Mexican Bar Staff Attentiveness

Jul '23Jun '24

Brazil

Zapata Mexican Bar is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 96% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

61 of 214
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Zapata Mexican Bar Staff Members

Jul '23Jun '24

Brazil

Zapata Mexican Bar is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff Members dropping from 67% last year to 60% this year.

Satisfaction Score

60%
7pp

Aspect Rank

74 of 213
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