Vivano Grill Brand Profile
Aug '23 — Jul '24
Brazil
Vivano Grill has a much lower satisfaction score for its Staff compared to its other aspects. However, Vivano Grill has succeeded in its Food and Drinks aspect, with a 82% satisfaction score.
Vivano Grill Satisfaction Trend
Feb '24 — Jul '24
Brazil
Vivano Grill's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vivano Grill Food and Drinks
Vivano Grill is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 90% last year to 82% this year.
Vivano Grill Food Quality
Aug '23 — Jul '24
Brazil
Vivano Grill is struggling to meet customer expectations, with a 19% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 62% this year.
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Aspect Rank
Satisfaction Score
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Vivano Grill Dishes
Aug '23 — Jul '24
Brazil
Vivano Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 82% this year.
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Aspect Rank
Vivano Grill Drinks
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 64% satisfaction score in Drinks aspect for both this year and last year.
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Aspect Rank
Vivano Grill Cuisines
Aug '23 — Jul '24
Brazil
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Aspect Rank
Vivano Grill Place
Vivano Grill is still the go-to place for customers, as their Place score remains high at 74%, consistent with last year's score.
Vivano Grill Atmosphere and Décor
Aug '23 — Jul '24
Brazil
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Aspect Rank
Vivano Grill Cleanliness and Hygiene
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 57% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Satisfaction Score
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Vivano Grill Options for different visitors
Aug '23 — Jul '24
Brazil
Vivano Grill is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.
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Aspect Rank
Vivano Grill Child-Friendly Conditions
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 89% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Aspect Rank
Vivano Grill Comfort
Aug '23 — Jul '24
Brazil
Vivano Grill is still the go-to place for customers, as their Comfort score remains high at 71%, consistent with last year's score.
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Vivano Grill Dining Area
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dining Area aspect for both this year and last year.
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Aspect Rank
Vivano Grill Pricing
Vivano Grill has shown an increase in Pricing, with a jump from 58% last year to an impressive 62% this year.
Vivano Grill Price
Aug '23 — Jul '24
Brazil
Vivano Grill continues to evolve, with a 4% increase in customer satisfaction of Price, climbing from 58% last year to 62% this year.
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Vivano Grill Service
Vivano Grill is facing challenges in evolving its Service aspect, with a 9% decrease in customer satisfaction, dropping from 80% last year to 71% this year.
Vivano Grill Billing and Payment
Aug '23 — Jul '24
Brazil
Vivano Grill is still the go-to place for customers, as their Billing and Payment score remains high at 33%, consistent with last year's score.
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Aspect Rank
Vivano Grill Dining Options
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 79% satisfaction score in Dining Options aspect for both this year and last year.
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Aspect Rank
Vivano Grill Waiting Time
Aug '23 — Jul '24
Brazil
Vivano Grill is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Waiting Time aspect satisfaction score, dropping from 56% to 42% this year.
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Aspect Rank
Vivano Grill Order Processing
Aug '23 — Jul '24
Brazil
Vivano Grill is still the go-to place for customers, as their Order Processing score remains high at 62%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Vivano Grill Staff
Vivano Grill is losing some of its appeal, with a concerning 26% decrease in satisfaction for Staff dropping from 81% last year to 55% this year.
Satisfaction Score
Aspect Rank
Vivano Grill Staff Friendliness
Aug '23 — Jul '24
Brazil
Vivano Grill remains a consumer favourite, maintaining a consistent 61% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Vivano Grill Staff Attentiveness
Aug '23 — Jul '24
Brazil
Vivano Grill is struggling to meet customer expectations, with a 35% decrease in satisfaction in Staff Attentiveness aspect, falling from 78% last year to 43% this year.
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Satisfaction Score
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Vivano Grill Staff Members
Aug '23 — Jul '24
Brazil
Vivano Grill is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 68% last year to 48% this year.
Satisfaction Score
Aspect Rank
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