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Reporting period: Apr '23Mar '24

Vivano Grill Overview

<10 Places
Restaurant

Brand Satisfaction

81%
2pp

Country Rank

Brazil
977 of 1 344

Category Rank

Restaurant
585 of 764

Rating Score

4.2

Sales Power

Sales Index

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Vivano Grill Brand Profile

Apr '23Mar '24

Brazil

Vivano Grill has a much lower satisfaction score for its Staff compared to its other aspects. However, Vivano Grill has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
Food and Drinks
87%
1pp
Place
78%
2pp
Service
71%
8pp
Pricing
65%
7pp
Staff
65%
16pp
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Vivano Grill Satisfaction Trend

Last 6 months

Brazil

Vivano Grill's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Vivano Grill Food and Drinks

Vivano Grill is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 88% last year to 87% this year.

Vivano Grill Food Quality

Apr '23Mar '24

Brazil

Vivano Grill remains a consumer favourite, maintaining a consistent 75% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

251 of 764
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Satisfaction Score

Aspect Rank

110 of 757
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Satisfaction Score

Aspect Rank

50 of 380
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Vivano Grill Drinks

Apr '23Mar '24

Brazil

Vivano Grill is still the go-to place for customers, as their Drinks score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

170 of 748
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Vivano Grill Dishes

Apr '23Mar '24

Brazil

Vivano Grill is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 88% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

301 of 763
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Vivano Grill Location

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Satisfaction Score

Aspect Rank

233 of 599
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Vivano Grill Place

Vivano Grill has shown an increase in Place, with a jump from 76% last year to an impressive 78% this year.

Vivano Grill Atmosphere and Décor

Apr '23Mar '24

Brazil

Vivano Grill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

676 of 763
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Vivano Grill Pricing

Vivano Grill continues to evolve, with a 7% increase in customer satisfaction of Pricing, climbing from 58% last year to 65% this year.

Vivano Grill Price

Apr '23Mar '24

Brazil

Vivano Grill has successfully improved guest experience, as their "Price" satisfaction score jumped from 59% last year to an 64% this year.

Satisfaction Score

64%
5pp

Aspect Rank

438 of 763
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Vivano Grill Service

Vivano Grill is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 79% last year to 71% this year.

Vivano Grill Waiting Time

Apr '23Mar '24

Brazil

Vivano Grill is facing challenges in evolving its Waiting Time aspect, with a 12% decrease in customer satisfaction, dropping from 48% last year to 36% this year.

Satisfaction Score

36%
12pp

Aspect Rank

289 of 754
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Vivano Grill Staff

Vivano Grill is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Staff aspect satisfaction score, dropping from 81% to 65% this year.

Vivano Grill Staff Members

Apr '23Mar '24

Brazil

Vivano Grill continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 58% to 59% this year.

Satisfaction Score

59%
1pp

Aspect Rank

264 of 749
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