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Reporting period: Jul '23Jun '24

Vivano Grill Overview

<10 Places
Restaurant

Brand Satisfaction

77%
7pp

Country Rank

Brazil
936 of 1 174

Category Rank

Restaurant
564 of 685

Rating Score

3.9

Sales Power

Sales Index

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Vivano Grill Brand Profile

Jul '23Jun '24

Brazil

Vivano Grill has a much lower satisfaction score for its Staff compared to its other aspects. However, Vivano Grill has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
6pp
Place
76%
2pp
Service
70%
10pp
Pricing
62%
9pp
Staff
56%
26pp
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Vivano Grill Satisfaction Trend

Jan '24Jun '24

Brazil

Vivano Grill's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Vivano Grill Food and Drinks

Vivano Grill is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 90% last year to 84% this year.

Vivano Grill Food Quality

Jul '23Jun '24

Brazil

Vivano Grill is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 65% this year.

Satisfaction Score

65%
13pp

Aspect Rank

318 of 685
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Satisfaction Score

Aspect Rank

65 of 679
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Vivano Grill Dishes

Jul '23Jun '24

Brazil

Vivano Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 89% last year to 84% this year.

Satisfaction Score

84%
5pp

Aspect Rank

305 of 684
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Satisfaction Score

Aspect Rank

45 of 333
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Vivano Grill Place

Vivano Grill is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 78% last year to 76% this year.

Vivano Grill Atmosphere and Décor

Jul '23Jun '24

Brazil

Vivano Grill is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

620 of 685
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Vivano Grill Pricing

Vivano Grill has shown an increase in Pricing, with a jump from 53% last year to an impressive 62% this year.

Vivano Grill Price

Jul '23Jun '24

Brazil

Vivano Grill continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 53% last year to 61% this year.

Satisfaction Score

61%
8pp

Aspect Rank

388 of 683
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Vivano Grill Service

Vivano Grill is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Service aspect satisfaction score, dropping from 80% to 70% this year.

Vivano Grill Waiting Time

Jul '23Jun '24

Brazil

Vivano Grill is losing some of its appeal, with a concerning 11% decrease in satisfaction for Waiting Time dropping from 50% last year to 39% this year.

Satisfaction Score

39%
11pp

Aspect Rank

233 of 675
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Vivano Grill Staff

Vivano Grill is struggling to meet customer expectations, with a 26% decrease in satisfaction in Staff aspect, falling from 82% last year to 56% this year.