Subway Brand Profile
Aug '23 — Jul '24
Brazil
Subway has a much lower satisfaction score for its Pricing compared to its other aspects. However, Subway has succeeded in its Location aspect, with a 89% satisfaction score.
Subway Satisfaction Trend
Feb '24 — Jul '24
Brazil
Subway's brand satisfaction has decreased compared to previous month and now stands at 57%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Subway Food and Drinks
Subway is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 70% last year to 63% this year.
Subway Portion Size
Aug '23 — Jul '24
Brazil
Subway remains a consumer favourite, maintaining a consistent 25% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Subway Food Quality
Aug '23 — Jul '24
Brazil
Subway is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 40% this year.
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Subway Menu Selection
Aug '23 — Jul '24
Brazil
Subway is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 67% last year to 47% this year.
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Aspect Rank
Subway Dishes
Aug '23 — Jul '24
Brazil
Subway is facing challenges in evolving its Dishes aspect, with a 10% decrease in customer satisfaction, dropping from 70% last year to 60% this year.
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Aspect Rank
Subway Drinks
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Drinks score remains high at 41%, consistent with last year's score.
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Aspect Rank
Subway Location
Subway remains a consumer favourite, maintaining a consistent 89% satisfaction score in Location aspect for both this year and last year.
Subway Parking
Aug '23 — Jul '24
Brazil
Subway is facing challenges in maintaining its customer experience, with a noticeable 33% decrease in their Parking aspect satisfaction score, dropping from 71% to 38% this year.
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Subway Conveniently Situated
Aug '23 — Jul '24
Brazil
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Subway Place
Subway is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 76% last year to 74% this year.
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Aspect Rank
Subway Cleanliness and Hygiene
Aug '23 — Jul '24
Brazil
Subway is struggling to meet customer expectations, with a 4% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 67% last year to 63% this year.
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Aspect Rank
Subway Restrooms
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Restrooms score remains high at 39%, consistent with last year's score.
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Aspect Rank
Subway Options for different visitors
Aug '23 — Jul '24
Brazil
Subway is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 85% last year to 77% this year.
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Aspect Rank
Subway Child-Friendly Conditions
Aug '23 — Jul '24
Brazil
Subway remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Subway Comfort
Aug '23 — Jul '24
Brazil
Subway is facing challenges in evolving its Comfort aspect, with a 3% decrease in customer satisfaction, dropping from 72% last year to 69% this year.
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Subway Dining Area
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Dining Area score remains high at 39%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Subway Work and study friendly
Aug '23 — Jul '24
Brazil
Subway remains a consumer favourite, maintaining a consistent 67% satisfaction score in Work and study friendly aspect for both this year and last year.
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Aspect Rank
Subway Pricing
Subway is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Pricing aspect satisfaction score, dropping from 51% to 50% this year.
Subway Price
Aug '23 — Jul '24
Brazil
Subway is losing some of its appeal, with a concerning 5% decrease in satisfaction for Price dropping from 52% last year to 47% this year.
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Aspect Rank
Subway Promotions
Aug '23 — Jul '24
Brazil
Subway has shown an increase in Promotions, with a jump from 50% last year to an impressive 64% this year.
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Subway Service
Subway is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 67% last year to 63% this year.
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Aspect Rank
Subway Opening Hours
Aug '23 — Jul '24
Brazil
Satisfaction Score
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Subway Dining Options
Aug '23 — Jul '24
Brazil
Subway is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 87% last year to 73% this year.
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Aspect Rank
Subway Online Facilities
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Online Facilities score remains high at 20%, consistent with last year's score.
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Aspect Rank
Subway Waiting Time
Aug '23 — Jul '24
Brazil
Subway is facing challenges in evolving its Waiting Time aspect, with a 3% decrease in customer satisfaction, dropping from 51% last year to 48% this year.
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Subway Order Processing
Aug '23 — Jul '24
Brazil
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Subway Staff
Subway remains a consumer favourite, maintaining a consistent 55% satisfaction score in Staff aspect for both this year and last year.
Subway Staff Competence
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Staff Competence score remains high at 64%, consistent with last year's score.
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Aspect Rank
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Subway Staff Friendliness
Aug '23 — Jul '24
Brazil
Subway remains a consumer favourite, maintaining a consistent 57% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Aspect Rank
Subway Staff Attentiveness
Aug '23 — Jul '24
Brazil
Subway is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 84% to 79% this year.
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Subway Staff Members
Aug '23 — Jul '24
Brazil
Subway is still the go-to place for customers, as their Staff Members score remains high at 45%, consistent with last year's score.
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Aspect Rank