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Reporting period: Jul '23Jun '24

São Paulo Pizzaria e Restaurante Overview

<10 Places
Buffet

Brand Satisfaction

46%

Country Rank

Brazil
1 168 of 1 174

Category Rank

Buffet
103 of 103

Rating Score

2.3

Sales Power

Sales Index

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São Paulo Pizzaria e Restaurante Brand Profile

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante has a much lower satisfaction score for its Service compared to its other aspects. However, São Paulo Pizzaria e Restaurante has succeeded in its Pricing aspect, with a 58% satisfaction score.

Pricing
58%
10pp
Food and Drinks
50%
1pp
Place
43%
6pp
Staff
41%
7pp
Service
37%
1pp
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São Paulo Pizzaria e Restaurante Satisfaction Trend

Jan '24Jun '24

Brazil

São Paulo Pizzaria e Restaurante's brand satisfaction has decreased compared to previous month and now stands at 43%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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São Paulo Pizzaria e Restaurante Food and Drinks

São Paulo Pizzaria e Restaurante has shown an increase in Food and Drinks, with a jump from 49% last year to an impressive 50% this year.

São Paulo Pizzaria e Restaurante Food Quality

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 16% last year to 23% this year.

Satisfaction Score

23%
7pp

Aspect Rank

73 of 103
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São Paulo Pizzaria e Restaurante Dishes

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante remains a consumer favourite, maintaining a consistent 49% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

49%

Aspect Rank

96 of 103
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São Paulo Pizzaria e Restaurante Place

São Paulo Pizzaria e Restaurante is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 49% last year to 43% this year.

São Paulo Pizzaria e Restaurante Atmosphere and Décor

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante is struggling to meet customer expectations, with a 13% decrease in satisfaction in Atmosphere and Décor aspect, falling from 89% last year to 76% this year.

Satisfaction Score

76%
13pp

Aspect Rank

98 of 103
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Satisfaction Score

Aspect Rank

26 of 100
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São Paulo Pizzaria e Restaurante Pricing

São Paulo Pizzaria e Restaurante is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 68% last year to 58% this year.

São Paulo Pizzaria e Restaurante Price

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante is facing challenges in evolving its Price aspect, with a 6% decrease in customer satisfaction, dropping from 67% last year to 61% this year.

Satisfaction Score

61%
6pp

Aspect Rank

58 of 103
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São Paulo Pizzaria e Restaurante Service

São Paulo Pizzaria e Restaurante has successfully improved guest experience, as their "Service" satisfaction score jumped from 36% last year to an 37% this year.

São Paulo Pizzaria e Restaurante Waiting Time

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Waiting Time aspect satisfaction score, dropping from 32% to 23% this year.

Satisfaction Score

23%
9pp

Aspect Rank

31 of 103
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São Paulo Pizzaria e Restaurante Staff

São Paulo Pizzaria e Restaurante continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 34% to 41% this year.

São Paulo Pizzaria e Restaurante Staff Friendliness

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante is still the go-to place for customers, as their Staff Friendliness score remains high at 39%, consistent with last year's score.

Satisfaction Score

39%

Aspect Rank

27 of 103
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São Paulo Pizzaria e Restaurante Staff Members

Jul '23Jun '24

Brazil

São Paulo Pizzaria e Restaurante has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Staff Members rising from 28% to 42% this year.

Satisfaction Score

42%
14pp

Aspect Rank

31 of 102
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