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Reporting period: Apr '23Mar '24

SABOR DE LUNA Overview

<10 Places
Coffee Shop

Brand Satisfaction

78%
4pp

Country Rank

Brazil
1 080 of 1 344

Category Rank

Coffee Shop
69 of 90

Rating Score

4.3

Sales Power

Sales Index

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SABOR DE LUNA Brand Profile

Apr '23Mar '24

Brazil

SABOR DE LUNA has a much lower satisfaction score for its Pricing compared to its other aspects. However, SABOR DE LUNA has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
Service
80%
5pp
Food and Drinks
79%
7pp
Staff
61%
5pp
Pricing
33%
32pp
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SABOR DE LUNA Satisfaction Trend

Last 6 months

Brazil

SABOR DE LUNA's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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SABOR DE LUNA Food and Drinks

SABOR DE LUNA is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 86% last year to 79% this year.

SABOR DE LUNA Food Quality

Apr '23Mar '24

Brazil

SABOR DE LUNA is struggling to meet customer expectations, with a 36% decrease in satisfaction in Food Quality aspect, falling from 71% last year to 35% this year.

Satisfaction Score

35%
36pp

Aspect Rank

56 of 90
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SABOR DE LUNA Menu Selection

Apr '23Mar '24

Brazil

SABOR DE LUNA is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 86% last year to 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

40 of 89
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Satisfaction Score

Aspect Rank

19 of 90
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SABOR DE LUNA Dishes

Apr '23Mar '24

Brazil

SABOR DE LUNA is facing challenges in evolving its Dishes aspect, with a 13% decrease in customer satisfaction, dropping from 80% last year to 67% this year.

Satisfaction Score

67%
13pp

Aspect Rank

74 of 90
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SABOR DE LUNA Place

SABOR DE LUNA remains a consumer favourite, maintaining a consistent 87% satisfaction score in Place aspect for both this year and last year.

SABOR DE LUNA Atmosphere and Décor

Apr '23Mar '24

Brazil

SABOR DE LUNA is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

77 of 90
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SABOR DE LUNA Pricing

SABOR DE LUNA is facing challenges in maintaining its customer experience, with a noticeable 32% decrease in their Pricing aspect satisfaction score, dropping from 65% to 33% this year.

SABOR DE LUNA Price

Apr '23Mar '24

Brazil

SABOR DE LUNA is losing some of its appeal, with a concerning 32% decrease in satisfaction for Price dropping from 65% last year to 33% this year.

Satisfaction Score

33%
32pp

Aspect Rank

82 of 89
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SABOR DE LUNA Service

SABOR DE LUNA has shown an increase in Service, with a jump from 75% last year to an impressive 80% this year.

SABOR DE LUNA Dining Options

Apr '23Mar '24

Brazil

Use Realytics to know more about SABOR DE LUNAlink

Satisfaction Score

Aspect Rank

20 of 90
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SABOR DE LUNA Staff

SABOR DE LUNA is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff aspect, falling from 66% last year to 61% this year.