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Reporting period: Jul '23Jun '24

SABOR DE LUNA Overview

<10 Places
Coffee Shop

Brand Satisfaction

77%
5pp

Country Rank

Brazil
950 of 1 174

Category Rank

Coffee Shop
62 of 81

Rating Score

4.2

Sales Power

Sales Index

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SABOR DE LUNA Brand Profile

Jul '23Jun '24

Brazil

SABOR DE LUNA has a much lower satisfaction score for its Pricing compared to its other aspects. However, SABOR DE LUNA has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
4pp
Service
80%
7pp
Food and Drinks
79%
7pp
Staff
58%
7pp
Pricing
33%
21pp
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SABOR DE LUNA Satisfaction Trend

Jan '24Jun '24

Brazil

SABOR DE LUNA's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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SABOR DE LUNA Food and Drinks

SABOR DE LUNA is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 86% last year to 79% this year.

SABOR DE LUNA Food Quality

Jul '23Jun '24

Brazil

SABOR DE LUNA is struggling to meet customer expectations, with a 34% decrease in satisfaction in Food Quality aspect, falling from 68% last year to 34% this year.

Satisfaction Score

34%
34pp

Aspect Rank

47 of 81
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SABOR DE LUNA Menu Selection

Jul '23Jun '24

Brazil

SABOR DE LUNA is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 91% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

27 of 80
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SABOR DE LUNA Dishes

Jul '23Jun '24

Brazil

SABOR DE LUNA is facing challenges in evolving its Dishes aspect, with a 7% decrease in customer satisfaction, dropping from 79% last year to 72% this year.

Satisfaction Score

72%
7pp

Aspect Rank

62 of 81
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Satisfaction Score

Aspect Rank

22 of 81
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SABOR DE LUNA Place

SABOR DE LUNA is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Place aspect satisfaction score, dropping from 88% to 84% this year.

SABOR DE LUNA Atmosphere and Décor

Jul '23Jun '24

Brazil

SABOR DE LUNA is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

69 of 81
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SABOR DE LUNA Pricing

SABOR DE LUNA is losing some of its appeal, with a concerning 21% decrease in satisfaction for Pricing dropping from 54% last year to 33% this year.

SABOR DE LUNA Price

Jul '23Jun '24

Brazil

SABOR DE LUNA is struggling to meet customer expectations, with a 21% decrease in satisfaction in Price aspect, falling from 54% last year to 33% this year.

Satisfaction Score

33%
21pp

Aspect Rank

72 of 80
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SABOR DE LUNA Service

SABOR DE LUNA has shown an increase in Service, with a jump from 73% last year to an impressive 80% this year.

Satisfaction Score

Aspect Rank

13 of 81
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SABOR DE LUNA Staff

SABOR DE LUNA is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 65% last year to 58% this year.