Rosso Overview

Rosso remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Rosso is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 73% last year to 70% this year.

Rosso is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 92% last year to 89% this year.

Rosso is facing challenges in evolving its Drinks aspect, with a 20% decrease in customer satisfaction, dropping from 95% last year to 75% this year.

Rosso is facing challenges in maintaining its customer experience, with a noticeable 67% decrease in their Parking aspect satisfaction score, dropping from 100% to 33% this year.

Rosso remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Rosso is still the go-to place for customers, as their Order Processing score remains high at 60%, consistent with last year's score.

Rosso is facing challenges in evolving its Staff Friendliness aspect, with a 14% decrease in customer satisfaction, dropping from 100% last year to 86% this year.

Rosso is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 94% to 86% this year.