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Reporting period: Aug '23Jul '24

Pão D'oro Bakery Overview

<10 Places
Cafe

Brand Satisfaction

65%
7pp

Country Rank

Brazil
1 075 of 1 146

Category Rank

Cafe
30 of 33

Rating Score

3.3

Sales Power

Sales Index

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Pão D'oro Bakery Brand Profile

Aug '23Jul '24

Brazil

Pão D'oro Bakery has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pão D'oro Bakery has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
Service
67%
8pp
Staff
40%
19pp
Pricing
27%
2pp
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Pão D'oro Bakery Satisfaction Trend

Feb '24Jul '24

Brazil

Pão D'oro Bakery's brand satisfaction has increased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pão D'oro Bakery Food and Drinks

Pão D'oro Bakery remains a consumer favourite, maintaining a consistent 78% satisfaction score in Food and Drinks aspect for both this year and last year.

Pão D'oro Bakery Portion Size

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

10 of 26
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Pão D'oro Bakery Food Quality

Aug '23Jul '24

Brazil

Pão D'oro Bakery is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 61% last year to 53% this year.

Satisfaction Score

53%
8pp

Aspect Rank

16 of 33
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Pão D'oro Bakery Menu Selection

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

17 of 33
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Pão D'oro Bakery Dishes

Aug '23Jul '24

Brazil

Pão D'oro Bakery is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 80% last year to 76% this year.

Satisfaction Score

76%
4pp

Aspect Rank

22 of 33
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Pão D'oro Bakery Drinks

Aug '23Jul '24

Brazil

Pão D'oro Bakery has shown an increase in Drinks, with a jump from 67% last year to an impressive 86% this year.

Satisfaction Score

86%
19pp

Aspect Rank

14 of 33
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Pão D'oro Bakery Cuisines

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

3 of 9
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Pão D'oro Bakery Pricing

Pão D'oro Bakery is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 29% last year to 27% this year.

Pão D'oro Bakery Price

Aug '23Jul '24

Brazil

Pão D'oro Bakery is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 29% last year to 26% this year.

Satisfaction Score

26%
3pp

Aspect Rank

31 of 33
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Pão D'oro Bakery Promotions

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

6 of 22
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Pão D'oro Bakery Service

Pão D'oro Bakery is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Service aspect satisfaction score, dropping from 75% to 67% this year.

Pão D'oro Bakery Dining Options

Aug '23Jul '24

Brazil

Pão D'oro Bakery is losing some of its appeal, with a concerning 9% decrease in satisfaction for Dining Options dropping from 91% last year to 82% this year.

Satisfaction Score

82%
9pp

Aspect Rank

26 of 33
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Pão D'oro Bakery Waiting Time

Aug '23Jul '24

Brazil

Pão D'oro Bakery is still the go-to place for customers, as their Waiting Time score remains high at 58%, consistent with last year's score.

Satisfaction Score

58%

Aspect Rank

9 of 32
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Pão D'oro Bakery Order Processing

Aug '23Jul '24

Brazil

Pão D'oro Bakery remains a consumer favourite, maintaining a consistent 25% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

26 of 33
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Pão D'oro Bakery Staff

Pão D'oro Bakery is struggling to meet customer expectations, with a 19% decrease in satisfaction in Staff aspect, falling from 59% last year to 40% this year.

Pão D'oro Bakery Staff Friendliness

Aug '23Jul '24

Brazil

Pão D'oro Bakery is still the go-to place for customers, as their Staff Friendliness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

25 of 33
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Pão D'oro Bakery Staff Attentiveness

Aug '23Jul '24

Brazil

Pão D'oro Bakery remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

31 of 33
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Pão D'oro Bakery Staff Members

Aug '23Jul '24

Brazil

Pão D'oro Bakery is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

20 of 33
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