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Reporting period: Aug '23Jul '24

Palato Overview

<10 Places
Restaurant

Brand Satisfaction

75%
8pp

Country Rank

Brazil
958 of 1 146

Category Rank

Restaurant
580 of 666

Rating Score

4

Sales Power

Sales Index

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Palato Brand Profile

Aug '23Jul '24

Brazil

Palato has a much lower satisfaction score for its Pricing compared to its other aspects. However, Palato has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
2pp
Place
84%
11pp
Food and Drinks
80%
9pp
Service
71%
14pp
Staff
54%
21pp
Pricing
51%
1pp
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Palato Satisfaction Trend

Feb '24Jul '24

Brazil

Palato's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Palato Food and Drinks

Palato is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 89% last year to 80% this year.

Palato Portion Size

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

212 of 570
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Palato Food Quality

Aug '23Jul '24

Brazil

Palato is struggling to meet customer expectations, with a 26% decrease in satisfaction in Food Quality aspect, falling from 81% last year to 55% this year.

Satisfaction Score

55%
26pp

Aspect Rank

443 of 666
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Palato Menu Selection

Aug '23Jul '24

Brazil

Palato is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 96% last year to 85% this year.

Satisfaction Score

85%
11pp

Aspect Rank

460 of 661
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Palato Dishes

Aug '23Jul '24

Brazil

Palato is facing challenges in evolving its Dishes aspect, with a 15% decrease in customer satisfaction, dropping from 85% last year to 70% this year.

Satisfaction Score

70%
15pp

Aspect Rank

501 of 665
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Palato Drinks

Aug '23Jul '24

Brazil

Palato has shown an increase in Drinks, with a jump from 80% last year to an impressive 89% this year.

Satisfaction Score

89%
9pp

Aspect Rank

288 of 656
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Palato Location

Palato is one of the most promising brand to delight customers. Use Realytics to know more

Palato Parking

Aug '23Jul '24

Brazil

Palato continues to evolve, with a 8% increase in customer satisfaction of Parking, climbing from 74% last year to 82% this year.

Satisfaction Score

82%
8pp

Aspect Rank

259 of 502
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Palato Conveniently Situated

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

331 of 566
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Palato Views and Surroundings

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

285 of 442
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Palato Place

Palato is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Place aspect satisfaction score, dropping from 95% to 84% this year.

Palato Atmosphere and Décor

Aug '23Jul '24

Brazil

Palato is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

452 of 666
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Palato Cleanliness and Hygiene

Aug '23Jul '24

Brazil

Palato is losing some of its appeal, with a concerning 24% decrease in satisfaction for Cleanliness and Hygiene dropping from 100% last year to 76% this year.

Satisfaction Score

76%
24pp

Aspect Rank

342 of 634
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Palato Restrooms

Aug '23Jul '24

Brazil

Palato remains a consumer favourite, maintaining a consistent 38% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

296 of 463
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Palato Options for different visitors

Aug '23Jul '24

Brazil

Palato is still the go-to place for customers, as their Options for different visitors score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

562 of 638
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Palato Child-Friendly Conditions

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

191 of 520
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Palato Comfort

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

121 of 647
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Palato Venue Congestion

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

421 of 541
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Palato Dining Area

Aug '23Jul '24

Brazil

Palato is struggling to meet customer expectations, with a 57% decrease in satisfaction in Dining Area aspect, falling from 90% last year to 33% this year.

Satisfaction Score

33%
57pp

Aspect Rank

384 of 551
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Palato Work and study friendly

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

23 of 83
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Palato Pricing

Palato is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 52% last year to 51% this year.

Palato Price

Aug '23Jul '24

Brazil

Palato is facing challenges in evolving its Price aspect, with a 1% decrease in customer satisfaction, dropping from 52% last year to 51% this year.

Satisfaction Score

51%
1pp

Aspect Rank

471 of 664
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Palato Promotions

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

195 of 428
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Palato Service

Palato is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 85% to 71% this year.

Palato Billing and Payment

Aug '23Jul '24

Brazil

Palato remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

123 of 395
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Palato Opening Hours

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

213 of 287
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Satisfaction Score

Aspect Rank

274 of 662
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Palato Waiting Time

Aug '23Jul '24

Brazil

Palato is still the go-to place for customers, as their Waiting Time score remains high at 24%, consistent with last year's score.

Satisfaction Score

24%

Aspect Rank

581 of 657
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Palato Order Processing

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

531 of 653
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Palato Staff

Palato is losing some of its appeal, with a concerning 21% decrease in satisfaction for Staff dropping from 75% last year to 54% this year.

Palato Staff Competence

Aug '23Jul '24

Brazil

Palato remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

411 of 516
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Palato Staff Friendliness

Aug '23Jul '24

Brazil

Palato is still the go-to place for customers, as their Staff Friendliness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

629 of 662
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Palato Staff Attentiveness

Aug '23Jul '24

Brazil

Palato remains a consumer favourite, maintaining a consistent 45% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

645 of 661
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Palato Staff Members

Aug '23Jul '24

Brazil

Palato is still the go-to place for customers, as their Staff Members score remains high at 31%, consistent with last year's score.

Satisfaction Score

31%

Aspect Rank

605 of 659
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