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Reporting period: Apr '23Mar '24

NAU Frutos do Mar Overview

<10 Places
Restaurant

Brand Satisfaction

86%
1pp

Country Rank

Brazil
696 of 1 344

Category Rank

Restaurant
420 of 764

Rating Score

4.3

Sales Power

Sales Index

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NAU Frutos do Mar Brand Profile

Apr '23Mar '24

Brazil

NAU Frutos do Mar has a much lower satisfaction score for its Pricing compared to its other aspects. However, NAU Frutos do Mar has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Place
92%
1pp
Food and Drinks
86%
4pp
Service
83%
1pp
Staff
79%
1pp
Pricing
68%
9pp
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NAU Frutos do Mar Satisfaction Trend

Last 6 months

Brazil

NAU Frutos do Mar's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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NAU Frutos do Mar Food and Drinks

NAU Frutos do Mar has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 86% this year.

NAU Frutos do Mar Food Quality

Apr '23Mar '24

Brazil

NAU Frutos do Mar continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 51% last year to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

456 of 764
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Satisfaction Score

Aspect Rank

163 of 757
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Satisfaction Score

Aspect Rank

115 of 748
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NAU Frutos do Mar Dishes

Apr '23Mar '24

Brazil

NAU Frutos do Mar has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 75% last year to an 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

421 of 763
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NAU Frutos do Mar Location

NAU Frutos do Mar is struggling to meet customer expectations. Use Realytics to know why

NAU Frutos do Mar Conveniently Situated

Apr '23Mar '24

Brazil

Use Realytics to know more about NAU Frutos do Marlink

Satisfaction Score

Aspect Rank

213 of 680
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NAU Frutos do Mar Views and Surroundings

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

217 of 522
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Satisfaction Score

Aspect Rank

235 of 599
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NAU Frutos do Mar Place

NAU Frutos do Mar is struggling to meet customer expectations. Use Realytics to know why

NAU Frutos do Mar Comfort

Apr '23Mar '24

Brazil

NAU Frutos do Mar is losing some of its appeal, with a concerning 3% decrease in satisfaction for Comfort dropping from 70% last year to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

179 of 734
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Satisfaction Score

Aspect Rank

392 of 763
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NAU Frutos do Mar Options for different visitors

Apr '23Mar '24

Brazil

NAU Frutos do Mar remains a consumer favourite, maintaining a consistent 88% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

165 of 729
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Satisfaction Score

Aspect Rank

39 of 644
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NAU Frutos do Mar Cleanliness and Hygiene

Apr '23Mar '24

Brazil

NAU Frutos do Mar is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 81%, consistent with last year's score.

Satisfaction Score

81%

Aspect Rank

199 of 724
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NAU Frutos do Mar Venue Congestion

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

25 of 618
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NAU Frutos do Mar Child-Friendly Conditions

Apr '23Mar '24

Brazil

NAU Frutos do Mar is struggling to meet customer expectations, with a 9% decrease in satisfaction in Child-Friendly Conditions aspect, falling from 93% last year to 84% this year.

Satisfaction Score

84%
9pp

Aspect Rank

79 of 561
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NAU Frutos do Mar Pricing

NAU Frutos do Mar is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 77% last year to 68% this year.

NAU Frutos do Mar Price

Apr '23Mar '24

Brazil

NAU Frutos do Mar is facing challenges in evolving its Price aspect, with a 8% decrease in customer satisfaction, dropping from 76% last year to 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

403 of 763
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NAU Frutos do Mar Service

NAU Frutos do Mar continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 82% to 83% this year.

NAU Frutos do Mar Dining Options

Apr '23Mar '24

Brazil

NAU Frutos do Mar is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Dining Options aspect satisfaction score, dropping from 85% to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

238 of 763
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NAU Frutos do Mar Waiting Time

Apr '23Mar '24

Brazil

NAU Frutos do Mar is losing some of its appeal, with a concerning 15% decrease in satisfaction for Waiting Time dropping from 50% last year to 35% this year.

Satisfaction Score

35%
15pp

Aspect Rank

292 of 754
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NAU Frutos do Mar Staff

NAU Frutos do Mar is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 80% last year to 79% this year.

NAU Frutos do Mar Staff Friendliness

Apr '23Mar '24

Brazil

NAU Frutos do Mar has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Staff Friendliness rising from 81% to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

233 of 756
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NAU Frutos do Mar Staff Attentiveness

Apr '23Mar '24

Brazil

NAU Frutos do Mar has shown an increase in Staff Attentiveness, with a jump from 87% last year to an impressive 90% this year.

Satisfaction Score

90%
3pp

Aspect Rank

259 of 756
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NAU Frutos do Mar Staff Members

Apr '23Mar '24

Brazil

NAU Frutos do Mar is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 70% last year to 59% this year.

Satisfaction Score

59%
11pp

Aspect Rank

265 of 749
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