McDonald's Brand Profile
Aug '23 — Jul '24
Brazil
McDonald's has a much lower satisfaction score for its Pricing compared to its other aspects. However, McDonald's has succeeded in its Location aspect, with a 76% satisfaction score.
McDonald's Satisfaction Trend
Feb '24 — Jul '24
Brazil
McDonald's's brand satisfaction has increased compared to previous month and now stands at 43%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
McDonald's Food and Drinks
McDonald's is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 52% last year to 49% this year.
McDonald's Portion Size
Aug '23 — Jul '24
Brazil
McDonald's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 42% last year to 38% this year.
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McDonald's Food Quality
Aug '23 — Jul '24
Brazil
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 28% last year to 25% this year.
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McDonald's Menu Selection
Aug '23 — Jul '24
Brazil
McDonald's has shown an increase in Menu Selection, with a jump from 33% last year to an impressive 40% this year.
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McDonald's Dishes
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in evolving its Dishes aspect, with a 3% decrease in customer satisfaction, dropping from 53% last year to 50% this year.
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McDonald's Drinks
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Drinks aspect satisfaction score, dropping from 33% to 30% this year.
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McDonald's Cuisines
Aug '23 — Jul '24
Brazil
McDonald's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Cuisines aspect for both this year and last year.
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McDonald's Location
McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Location dropping from 77% last year to 76% this year.
McDonald's Parking
Aug '23 — Jul '24
Brazil
McDonald's is struggling to meet customer expectations, with a 1% decrease in satisfaction in Parking aspect, falling from 63% last year to 62% this year.
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McDonald's Conveniently Situated
Aug '23 — Jul '24
Brazil
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McDonald's Transport Accessibility
Aug '23 — Jul '24
Brazil
McDonald's is still the go-to place for customers, as their Transport Accessibility score remains high at 64%, consistent with last year's score.
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McDonald's Place
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 55% last year to 52% this year.
McDonald's Atmosphere and Décor
Aug '23 — Jul '24
Brazil
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McDonald's Cleanliness and Hygiene
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 4% decrease in customer satisfaction, dropping from 45% last year to 41% this year.
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McDonald's Restrooms
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Restrooms aspect satisfaction score, dropping from 22% to 20% this year.
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McDonald's Options for different visitors
Aug '23 — Jul '24
Brazil
McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Options for different visitors dropping from 81% last year to 80% this year.
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McDonald's Child-Friendly Conditions
Aug '23 — Jul '24
Brazil
McDonald's continues to evolve, with a 1% increase in customer satisfaction of Child-Friendly Conditions, climbing from 82% last year to 83% this year.
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McDonald's Comfort
Aug '23 — Jul '24
Brazil
McDonald's is struggling to meet customer expectations, with a 2% decrease in satisfaction in Comfort aspect, falling from 73% last year to 71% this year.
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McDonald's Venue Congestion
Aug '23 — Jul '24
Brazil
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McDonald's Dining Area
Aug '23 — Jul '24
Brazil
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Dining Area aspect, down from 39% last year to 35% this year.
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McDonald's Work and study friendly
Aug '23 — Jul '24
Brazil
McDonald's remains a consumer favourite, maintaining a consistent 56% satisfaction score in Work and study friendly aspect for both this year and last year.
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McDonald's Pricing
McDonald's has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 35% last year to an 38% this year.
McDonald's Price
Aug '23 — Jul '24
Brazil
McDonald's continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 37% to 41% this year.
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McDonald's Promotions
Aug '23 — Jul '24
Brazil
McDonald's has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Promotions rising from 27% to 30% this year.
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McDonald's Service
McDonald's is facing challenges in evolving its Service aspect, with a 7% decrease in customer satisfaction, dropping from 51% last year to 44% this year.
McDonald's Billing and Payment
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Billing and Payment aspect satisfaction score, dropping from 27% to 23% this year.
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McDonald's Opening Hours
Aug '23 — Jul '24
Brazil
McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Opening Hours dropping from 32% last year to 31% this year.
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McDonald's Dining Options
Aug '23 — Jul '24
Brazil
McDonald's is struggling to meet customer expectations, with a 10% decrease in satisfaction in Dining Options aspect, falling from 60% last year to 50% this year.
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McDonald's Online Facilities
Aug '23 — Jul '24
Brazil
McDonald's has shown an increase in Online Facilities, with a jump from 34% last year to an impressive 41% this year.
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McDonald's Waiting Time
Aug '23 — Jul '24
Brazil
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 51% last year to 41% this year.
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McDonald's Order Processing
Aug '23 — Jul '24
Brazil
McDonald's is still the go-to place for customers, as their Order Processing score remains high at 20%, consistent with last year's score.
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McDonald's Staff
McDonald's is facing challenges in evolving its Staff aspect, with a 5% decrease in customer satisfaction, dropping from 44% last year to 39% this year.
McDonald's Staff Competence
Aug '23 — Jul '24
Brazil
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Competence aspect satisfaction score, dropping from 54% to 46% this year.
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McDonald's Staff Friendliness
Aug '23 — Jul '24
Brazil
McDonald's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 56% last year to 51% this year.
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McDonald's Staff Attentiveness
Aug '23 — Jul '24
Brazil
McDonald's is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff Attentiveness aspect, falling from 56% last year to 54% this year.
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McDonald's Staff Avaliability
Aug '23 — Jul '24
Brazil
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McDonald's Staff Members
Aug '23 — Jul '24
Brazil
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 34% last year to 30% this year.
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