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Reporting period: Aug '23Jul '24

Martin Holandesa Overview

<10 Places
Restaurant

Brand Satisfaction

79%
7pp

Country Rank

Brazil
852 of 1 146

Category Rank

Restaurant
514 of 666

Rating Score

4

Sales Power

Sales Index

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Martin Holandesa Brand Profile

Aug '23Jul '24

Brazil

Martin Holandesa has a much lower satisfaction score for its Pricing compared to its other aspects. However, Martin Holandesa has succeeded in its Place aspect, with a 92% satisfaction score.

Place
92%
1pp
Food and Drinks
83%
7pp
Service
74%
7pp
Pricing
31%
25pp
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Martin Holandesa Satisfaction Trend

Feb '24Jul '24

Brazil

Martin Holandesa's brand satisfaction has decreased compared to previous month and now stands at 60%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Martin Holandesa Food and Drinks

Martin Holandesa is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 90% last year to 83% this year.

Martin Holandesa Portion Size

Aug '23Jul '24

Brazil

Martin Holandesa remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

467 of 570
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Martin Holandesa Food Quality

Aug '23Jul '24

Brazil

Martin Holandesa is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 68% last year to 60% this year.

Satisfaction Score

60%
8pp

Aspect Rank

401 of 666
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Satisfaction Score

Aspect Rank

356 of 661
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Martin Holandesa Dishes

Aug '23Jul '24

Brazil

Martin Holandesa is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 76% this year.

Satisfaction Score

76%
9pp

Aspect Rank

408 of 665
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Martin Holandesa Drinks

Aug '23Jul '24

Brazil

Martin Holandesa is facing challenges in evolving its Drinks aspect, with a 11% decrease in customer satisfaction, dropping from 96% last year to 85% this year.

Satisfaction Score

85%
11pp

Aspect Rank

352 of 656
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Martin Holandesa Place

Martin Holandesa is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

152 of 666
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Martin Holandesa Cleanliness and Hygiene

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

609 of 634
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Martin Holandesa Restrooms

Aug '23Jul '24

Brazil

Martin Holandesa is still the go-to place for customers, as their Restrooms score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

226 of 463
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Martin Holandesa Options for different visitors

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

339 of 638
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Martin Holandesa Child-Friendly Conditions

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

37 of 520
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Martin Holandesa Comfort

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

129 of 647
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Martin Holandesa Venue Congestion

Aug '23Jul '24

Brazil

Martin Holandesa remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

126 of 541
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Martin Holandesa Dining Area

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

34 of 551
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Martin Holandesa Pricing

Martin Holandesa is facing challenges in maintaining its customer experience, with a noticeable 25% decrease in their Pricing aspect satisfaction score, dropping from 56% to 31% this year.

Martin Holandesa Price

Aug '23Jul '24

Brazil

Martin Holandesa is losing some of its appeal, with a concerning 27% decrease in satisfaction for Price dropping from 55% last year to 28% this year.

Satisfaction Score

28%
27pp

Aspect Rank

629 of 664
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Martin Holandesa Promotions

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

180 of 428
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Martin Holandesa Service

Martin Holandesa is struggling to meet customer expectations, with a 7% decrease in satisfaction in Service aspect, falling from 81% last year to 74% this year.

Martin Holandesa Billing and Payment

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

254 of 395
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Martin Holandesa Dining Options

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

225 of 662
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Martin Holandesa Waiting Time

Aug '23Jul '24

Brazil

Martin Holandesa is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 37% last year to 33% this year.

Satisfaction Score

33%
4pp

Aspect Rank

486 of 657
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Martin Holandesa Order Processing

Aug '23Jul '24

Brazil

Martin Holandesa is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

303 of 653
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