Mahai Brand Profile
Jul '23 — Jun '24
Brazil
Mahai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mahai has succeeded in its Place aspect, with a 91% satisfaction score.
Mahai Satisfaction Trend
Jan '24 — Jun '24
Brazil
Mahai's brand satisfaction has increased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mahai Food and Drinks
Mahai is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 90% last year to 83% this year.
Mahai Food Quality
Jul '23 — Jun '24
Brazil
Mahai has shown an increase in Food Quality, with a jump from 47% last year to an impressive 66% this year.
Satisfaction Score
Aspect Rank
Mahai Dishes
Jul '23 — Jun '24
Brazil
Mahai is struggling to meet customer expectations, with a 17% decrease in satisfaction in Dishes aspect, falling from 85% last year to 68% this year.
Satisfaction Score
Aspect Rank
Mahai Place
Mahai is struggling to meet customer expectations. Use Realytics to know why
Mahai Atmosphere and Décor
Jul '23 — Jun '24
Brazil
Satisfaction Score
Aspect Rank
Mahai Pricing
Mahai is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 62% last year to 57% this year.
Mahai Price
Jul '23 — Jun '24
Brazil
Mahai is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 61% last year to 56% this year.
Satisfaction Score
Aspect Rank
Mahai Service
Mahai is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Service aspect satisfaction score, dropping from 90% to 78% this year.
Mahai Staff
Mahai is losing some of its appeal, with a concerning 15% decrease in satisfaction for Staff dropping from 91% last year to 76% this year.
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