Mahai Brand Profile
Aug '23 — Jul '24
Brazil
Mahai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mahai has succeeded in its Place aspect, with a 93% satisfaction score.
Mahai Satisfaction Trend
Feb '24 — Jul '24
Brazil
Mahai's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mahai Food and Drinks
Mahai is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 89% last year to 80% this year.
Mahai Food Quality
Aug '23 — Jul '24
Brazil
Mahai has shown an increase in Food Quality, with a jump from 52% last year to an impressive 63% this year.
Satisfaction Score
Aspect Rank
Mahai Menu Selection
Aug '23 — Jul '24
Brazil
Mahai is struggling to meet customer expectations, with a 16% decrease in satisfaction in Menu Selection aspect, falling from 97% last year to 81% this year.
Satisfaction Score
Aspect Rank
Mahai Dishes
Aug '23 — Jul '24
Brazil
Mahai is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 68% this year.
Satisfaction Score
Aspect Rank
Mahai Drinks
Aug '23 — Jul '24
Brazil
Mahai continues to evolve, with a 11% increase in customer satisfaction of Drinks, climbing from 78% last year to 89% this year.
Satisfaction Score
Aspect Rank
Mahai Place
Mahai is struggling to meet customer expectations. Use Realytics to know why
Mahai Atmosphere and Décor
Aug '23 — Jul '24
Brazil
Satisfaction Score
Aspect Rank
Mahai Cleanliness and Hygiene
Aug '23 — Jul '24
Brazil
Mahai remains a consumer favourite, maintaining a consistent 83% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mahai Comfort
Aug '23 — Jul '24
Brazil
Mahai is still the go-to place for customers, as their Comfort score remains high at 90%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Mahai Venue Congestion
Aug '23 — Jul '24
Brazil
Mahai remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Mahai Dining Area
Aug '23 — Jul '24
Brazil
Mahai is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Mahai Pricing
Mahai is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 62% last year to 55% this year.
Mahai Price
Aug '23 — Jul '24
Brazil
Mahai is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Price aspect satisfaction score, dropping from 61% to 54% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mahai Service
Mahai is losing some of its appeal, with a concerning 10% decrease in satisfaction for Service dropping from 87% last year to 77% this year.
Mahai Dining Options
Aug '23 — Jul '24
Brazil
Mahai remains a consumer favourite, maintaining a consistent 90% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Mahai Waiting Time
Aug '23 — Jul '24
Brazil
Mahai is struggling to meet customer expectations, with a 8% decrease in satisfaction in Waiting Time aspect, falling from 68% last year to 60% this year.
Satisfaction Score
Aspect Rank
Mahai Order Processing
Aug '23 — Jul '24
Brazil
Mahai has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 39% last year to an 77% this year.
Satisfaction Score
Aspect Rank
Mahai Staff
Mahai is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 89% last year to 78% this year.
Mahai Staff Friendliness
Aug '23 — Jul '24
Brazil
Mahai is still the go-to place for customers, as their Staff Friendliness score remains high at 86%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Mahai Staff Members
Aug '23 — Jul '24
Brazil
Mahai is facing challenges in evolving its Staff Members aspect, with a 17% decrease in customer satisfaction, dropping from 81% last year to 64% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
