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Reporting period: Apr '23Mar '24

Mahai Overview

<10 Places
Restaurant

Brand Satisfaction

84%
4pp

Country Rank

Brazil
807 of 1 344

Category Rank

Restaurant
485 of 764

Rating Score

4.2

Sales Power

Sales Index

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Mahai Brand Profile

Apr '23Mar '24

Brazil

Mahai has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mahai has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
3pp
Food and Drinks
85%
1pp
Service
80%
9pp
Staff
76%
15pp
Pricing
62%
1pp
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Mahai Satisfaction Trend

Last 6 months

Brazil

Mahai's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mahai Food and Drinks

Mahai is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.

Mahai Food Quality

Apr '23Mar '24

Brazil

Mahai has shown an increase in Food Quality, with a jump from 49% last year to an impressive 56% this year.

Satisfaction Score

56%
7pp

Aspect Rank

469 of 764
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Mahai Dishes

Apr '23Mar '24

Brazil

Mahai is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

520 of 763
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Mahai Place

Mahai is struggling to meet customer expectations. Use Realytics to know why

Mahai Atmosphere and Décor

Apr '23Mar '24

Brazil

Mahai is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

446 of 763
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Mahai Pricing

Mahai continues to evolve, with a 1% increase in customer satisfaction of Pricing, climbing from 61% last year to 62% this year.

Mahai Price

Apr '23Mar '24

Brazil

Mahai has successfully improved guest experience, as their "Price" satisfaction score jumped from 61% last year to an 62% this year.

Satisfaction Score

62%
1pp

Aspect Rank

457 of 763
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Mahai Service

Mahai is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 89% last year to 80% this year.

Mahai Staff

Mahai is facing challenges in evolving its Staff aspect, with a 15% decrease in customer satisfaction, dropping from 91% last year to 76% this year.