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Reporting period: Aug '23Jul '24

Habib's Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

53%
9pp

Country Rank

Brazil
1 127 of 1 146

Category Rank

Fast Food Restaurant
27 of 27

Rating Score

2.9

Sales Power

Sales Index

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Habib's Brand Profile

Aug '23Jul '24

Brazil

Habib's has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Habib's has succeeded in its Staff aspect, with a 60% satisfaction score.

Staff
60%
5pp
Service
56%
7pp
Place
51%
16pp
Food and Drinks
44%
16pp
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Habib's Satisfaction Trend

Feb '24Jul '24

Brazil

Habib's's brand satisfaction has increased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Habib's Food and Drinks

Habib's is losing some of its appeal, with a concerning 16% decrease in satisfaction for Food and Drinks dropping from 60% last year to 44% this year.

Habib's Portion Size

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

20 of 23
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Satisfaction Score

Aspect Rank

27 of 27
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Habib's Menu Selection

Aug '23Jul '24

Brazil

Habib's remains a consumer favourite, maintaining a consistent 38% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

22 of 23
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Habib's Dishes

Aug '23Jul '24

Brazil

Habib's is struggling to meet customer expectations, with a 17% decrease in satisfaction in Dishes aspect, falling from 55% last year to 38% this year.

Satisfaction Score

38%
17pp

Aspect Rank

26 of 27
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Habib's Drinks

Aug '23Jul '24

Brazil

Habib's is still the go-to place for customers, as their Drinks score remains high at 27%, consistent with last year's score.

Satisfaction Score

27%

Aspect Rank

22 of 25
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Habib's Place

Habib's is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 67% last year to 51% this year.

Habib's Atmosphere and Décor

Aug '23Jul '24

Brazil

Habib's is facing challenges in evolving its Atmosphere and Décor aspect, with a 9% decrease in customer satisfaction, dropping from 97% last year to 88% this year.

Satisfaction Score

88%
9pp

Aspect Rank

26 of 27
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Habib's Cleanliness and Hygiene

Aug '23Jul '24

Brazil

Habib's is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 45% to 27% this year.

Satisfaction Score

27%
18pp

Aspect Rank

23 of 25
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Habib's Restrooms

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

8 of 15
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Habib's Options for different visitors

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

18 of 23
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Habib's Child-Friendly Conditions

Aug '23Jul '24

Brazil

Habib's remains a consumer favourite, maintaining a consistent 89% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

9 of 14
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Habib's Comfort

Aug '23Jul '24

Brazil

Habib's is still the go-to place for customers, as their Comfort score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

17 of 23
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Habib's Venue Congestion

Aug '23Jul '24

Brazil

Habib's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

5 of 15
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Habib's Service

Habib's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Service dropping from 63% last year to 56% this year.

Habib's Billing and Payment

Aug '23Jul '24

Brazil

Habib's is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

5 of 13
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Habib's Opening Hours

Aug '23Jul '24

Brazil

Habib's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

6 of 15
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Habib's Dining Options

Aug '23Jul '24

Brazil

Habib's is still the go-to place for customers, as their Dining Options score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

21 of 27
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Habib's Waiting Time

Aug '23Jul '24

Brazil

Habib's is struggling to meet customer expectations, with a 9% decrease in satisfaction in Waiting Time aspect, falling from 44% last year to 35% this year.

Satisfaction Score

35%
9pp

Aspect Rank

23 of 27
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Habib's Order Processing

Aug '23Jul '24

Brazil

Habib's has shown an increase in Order Processing, with a jump from 22% last year to an impressive 27% this year.

Satisfaction Score

27%
5pp

Aspect Rank

18 of 25
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Habib's Staff

Habib's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 65% last year to 60% this year.

Habib's Staff Competence

Aug '23Jul '24

Brazil

Habib's remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

11 of 15
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Habib's Staff Friendliness

Aug '23Jul '24

Brazil

Habib's is facing challenges in evolving its Staff Friendliness aspect, with a 10% decrease in customer satisfaction, dropping from 78% last year to 68% this year.

Satisfaction Score

68%
10pp

Aspect Rank

18 of 25
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Habib's Staff Attentiveness

Aug '23Jul '24

Brazil

Habib's is still the go-to place for customers, as their Staff Attentiveness score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

19 of 24
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Habib's Staff Avaliability

Aug '23Jul '24

Brazil

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Satisfaction Score

Aspect Rank

3 of 5
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Habib's Staff Members

Aug '23Jul '24

Brazil

Habib's is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff Members aspect satisfaction score, dropping from 54% to 43% this year.

Satisfaction Score

43%
11pp

Aspect Rank

19 of 27
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