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Reporting period: Apr '23Mar '24

HABIB’S Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

61%

Country Rank

Brazil
1 305 of 1 344

Category Rank

Fast Food Restaurant
30 of 33

Rating Score

3.2

Sales Power

Sales Index

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HABIB’S Brand Profile

Apr '23Mar '24

Brazil

HABIB’S has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, HABIB’S has succeeded in its Place aspect, with a 63% satisfaction score.

Place
63%
1pp
Service
62%
1pp
Staff
62%
3pp
Food and Drinks
55%
4pp
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HABIB’S Satisfaction Trend

Last 6 months

Brazil

HABIB’S's brand satisfaction has increased compared to previous month and now stands at 43%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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HABIB’S Food and Drinks

HABIB’S is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 59% last year to 55% this year.

HABIB’S Food Quality

Apr '23Mar '24

Brazil

HABIB’S has shown an increase in Food Quality, with a jump from 22% last year to an impressive 39% this year.

Satisfaction Score

39%
17pp

Aspect Rank

20 of 33
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HABIB’S Dishes

Apr '23Mar '24

Brazil

HABIB’S is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 54% last year to 48% this year.

Satisfaction Score

48%
6pp

Aspect Rank

30 of 33
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HABIB’S Place

HABIB’S is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 64% last year to 63% this year.

HABIB’S Atmosphere and Décor

Apr '23Mar '24

Brazil

Use Realytics to know more about HABIB’Slink

Satisfaction Score

Aspect Rank

29 of 33
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HABIB’S Cleanliness and Hygiene

Apr '23Mar '24

Brazil

HABIB’S is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 14% decrease in customer satisfaction, dropping from 47% last year to 33% this year.

Satisfaction Score

33%
14pp

Aspect Rank

12 of 33
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HABIB’S Service

HABIB’S continues to evolve, with a 1% increase in customer satisfaction of Service, climbing from 61% last year to 62% this year.

HABIB’S Waiting Time

Apr '23Mar '24

Brazil

HABIB’S is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Waiting Time aspect satisfaction score, dropping from 45% to 42% this year.

Satisfaction Score

42%
3pp

Aspect Rank

19 of 33
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HABIB’S Order Processing

Apr '23Mar '24

Brazil

HABIB’S is losing some of its appeal, with a concerning 12% decrease in satisfaction for Order Processing dropping from 32% last year to 20% this year.

Satisfaction Score

20%
12pp

Aspect Rank

6 of 31
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HABIB’S Staff

HABIB’S is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 65% last year to 62% this year.

HABIB’S Staff Attentiveness

Apr '23Mar '24

Brazil

HABIB’S remains a consumer favourite, maintaining a consistent 79% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

14 of 33
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HABIB’S Staff Members

Apr '23Mar '24

Brazil

HABIB’S is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 58% last year to 41% this year.

Satisfaction Score

41%
17pp

Aspect Rank

10 of 31
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