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Reporting period: Jul '23Jun '24

HABIB’S Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

54%
7pp

Country Rank

Brazil
1 160 of 1 174

Category Rank

Fast Food Restaurant
29 of 29

Rating Score

2.9

Sales Power

Sales Index

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HABIB’S Brand Profile

Jul '23Jun '24

Brazil

HABIB’S has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, HABIB’S has succeeded in its Staff aspect, with a 59% satisfaction score.

Staff
59%
4pp
Service
56%
5pp
Place
52%
13pp
Food and Drinks
46%
12pp
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HABIB’S Satisfaction Trend

Jan '24Jun '24

Brazil

HABIB’S's brand satisfaction has decreased compared to previous month and now stands at 34%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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HABIB’S Food and Drinks

HABIB’S is losing some of its appeal, with a concerning 12% decrease in satisfaction for Food and Drinks dropping from 58% last year to 46% this year.

HABIB’S Food Quality

Jul '23Jun '24

Brazil

HABIB’S is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 29% last year to 22% this year.

Satisfaction Score

22%
7pp

Aspect Rank

16 of 29
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HABIB’S Dishes

Jul '23Jun '24

Brazil

HABIB’S is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 54% last year to 43% this year.

Satisfaction Score

43%
11pp

Aspect Rank

26 of 29
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HABIB’S Place

HABIB’S is facing challenges in evolving its Place aspect, with a 13% decrease in customer satisfaction, dropping from 65% last year to 52% this year.

HABIB’S Cleanliness and Hygiene

Jul '23Jun '24

Brazil

HABIB’S is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 46% to 30% this year.

Satisfaction Score

30%
16pp

Aspect Rank

10 of 28
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HABIB’S Service

HABIB’S is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 61% last year to 56% this year.

HABIB’S Waiting Time

Jul '23Jun '24

Brazil

HABIB’S is struggling to meet customer expectations, with a 3% decrease in satisfaction in Waiting Time aspect, falling from 42% last year to 39% this year.

Satisfaction Score

39%
3pp

Aspect Rank

15 of 29
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HABIB’S Order Processing

Jul '23Jun '24

Brazil

HABIB’S has shown an increase in Order Processing, with a jump from 20% last year to an impressive 23% this year.

Satisfaction Score

23%
3pp

Aspect Rank

4 of 28
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HABIB’S Staff

HABIB’S is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 63% last year to 59% this year.

HABIB’S Staff Members

Jul '23Jun '24

Brazil

HABIB’S is facing challenges in evolving its Staff Members aspect, with a 16% decrease in customer satisfaction, dropping from 57% last year to 41% this year.

Satisfaction Score

41%
16pp

Aspect Rank

7 of 28
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