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Reporting period: Apr '23Mar '24

Gurumê Overview

<10 Places
Bar and Pub

Brand Satisfaction

85%
4pp

Country Rank

Brazil
765 of 1 344

Category Rank

Bar and Pub
121 of 239

Rating Score

4.5

Sales Power

Sales Index

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Gurumê Brand Profile

Apr '23Mar '24

Brazil

Gurumê has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gurumê has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
3pp
Staff
84%
3pp
Service
84%
2pp
Place
78%
19pp
Pricing
49%
10pp
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Gurumê Satisfaction Trend

Last 6 months

Brazil

Gurumê's brand satisfaction has decreased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gurumê Food and Drinks

Gurumê is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 93% last year to 90% this year.

Gurumê Food Quality

Apr '23Mar '24

Brazil

Gurumê has shown an increase in Food Quality, with a jump from 73% last year to an impressive 82% this year.

Satisfaction Score

82%
9pp

Aspect Rank

36 of 239
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Gurumê Menu Selection

Apr '23Mar '24

Brazil

Gurumê is struggling to meet customer expectations, with a 26% decrease in satisfaction in Menu Selection aspect, falling from 95% last year to 69% this year.

Satisfaction Score

69%
26pp

Aspect Rank

68 of 235
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Gurumê Cuisines

Apr '23Mar '24

Brazil

Gurumê is losing its edge, with a noticeable decrease in guest satisfaction in Cuisines aspect, down from 95% last year to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

6 of 98
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Satisfaction Score

Aspect Rank

53 of 239
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Gurumê Dishes

Apr '23Mar '24

Brazil

Gurumê is facing challenges in evolving its Dishes aspect, with a 7% decrease in customer satisfaction, dropping from 94% last year to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

58 of 239
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Gurumê Place

Gurumê is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Place aspect satisfaction score, dropping from 97% to 78% this year.

Gurumê Atmosphere and Décor

Apr '23Mar '24

Brazil

Gurumê is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

208 of 239
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Gurumê Pricing

Gurumê is losing some of its appeal, with a concerning 10% decrease in satisfaction for Pricing dropping from 59% last year to 49% this year.

Gurumê Price

Apr '23Mar '24

Brazil

Gurumê is struggling to meet customer expectations, with a 11% decrease in satisfaction in Price aspect, falling from 58% last year to 47% this year.

Satisfaction Score

47%
11pp

Aspect Rank

177 of 239
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Gurumê Service

Gurumê is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 86% last year to 84% this year.

Gurumê Waiting Time

Apr '23Mar '24

Brazil

Gurumê remains a consumer favourite, maintaining a consistent 53% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

48 of 236
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Gurumê Staff

Gurumê is facing challenges in evolving its Staff aspect, with a 3% decrease in customer satisfaction, dropping from 87% last year to 84% this year.