Gurumê Brand Profile
Jul '23 — Jun '24
Brazil
Gurumê has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gurumê has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.
Gurumê Satisfaction Trend
Jan '24 — Jun '24
Brazil
Gurumê's brand satisfaction has decreased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Gurumê Food and Drinks
Gurumê is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 93% last year to 89% this year.
Gurumê Food Quality
Jul '23 — Jun '24
Brazil
Gurumê has shown an increase in Food Quality, with a jump from 77% last year to an impressive 81% this year.
Satisfaction Score
Aspect Rank
Gurumê Menu Selection
Jul '23 — Jun '24
Brazil
Gurumê is struggling to meet customer expectations, with a 21% decrease in satisfaction in Menu Selection aspect, falling from 95% last year to 74% this year.
Satisfaction Score
Aspect Rank
Gurumê Dishes
Jul '23 — Jun '24
Brazil
Gurumê is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 91% last year to 88% this year.
Satisfaction Score
Aspect Rank
Gurumê Drinks
Jul '23 — Jun '24
Brazil
Gurumê is facing challenges in evolving its Drinks aspect, with a 11% decrease in customer satisfaction, dropping from 100% last year to 89% this year.
Satisfaction Score
Aspect Rank
Gurumê Cuisines
Jul '23 — Jun '24
Brazil
Satisfaction Score
Aspect Rank
Gurumê Place
Gurumê is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Place aspect satisfaction score, dropping from 94% to 76% this year.
Gurumê Atmosphere and Décor
Jul '23 — Jun '24
Brazil
Satisfaction Score
Aspect Rank
Gurumê Pricing
Gurumê continues to evolve, with a 7% increase in customer satisfaction of Pricing, climbing from 52% last year to 59% this year.
Gurumê Price
Jul '23 — Jun '24
Brazil
Gurumê has successfully improved guest experience, as their "Price" satisfaction score jumped from 52% last year to an 58% this year.
Satisfaction Score
Aspect Rank
Gurumê Service
Gurumê is losing some of its appeal, with a concerning 7% decrease in satisfaction for Service dropping from 88% last year to 81% this year.
Gurumê Staff
Gurumê is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 88% last year to 87% this year.
Gurumê Staff Members
Jul '23 — Jun '24
Brazil
Gurumê remains a consumer favourite, maintaining a consistent 87% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
