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Reporting period: Apr '23Mar '24

Garfão Overview

<10 Places
Restaurant

Brand Satisfaction

89%

Country Rank

Brazil
537 of 1 344

Category Rank

Restaurant
327 of 764

Rating Score

4.6

Sales Power

Sales Index

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Garfão Brand Profile

Apr '23Mar '24

Brazil

Garfão has a much lower satisfaction score for its Pricing compared to its other aspects. However, Garfão has succeeded in its Service aspect, with a 93% satisfaction score.

Service
93%
1pp
Place
92%
1pp
Staff
90%
1pp
Food and Drinks
88%
1pp
Pricing
60%
16pp
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Garfão Satisfaction Trend

Last 6 months

Brazil

Garfão's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Garfão Food and Drinks

Garfão has shown an increase in Food and Drinks, with a jump from 87% last year to an impressive 88% this year.

Garfão Food Quality

Apr '23Mar '24

Brazil

Garfão continues to evolve, with a 33% increase in customer satisfaction of Food Quality, climbing from 34% last year to 67% this year.

Satisfaction Score

67%
33pp

Aspect Rank

352 of 764
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Satisfaction Score

Aspect Rank

121 of 757
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Garfão Dishes

Apr '23Mar '24

Brazil

Garfão is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 88% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

343 of 763
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Garfão Place

Garfão is struggling to meet customer expectations. Use Realytics to know why

Garfão Atmosphere and Décor

Apr '23Mar '24

Brazil

Use Realytics to know more about Garfãolink

Satisfaction Score

Aspect Rank

188 of 763
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Garfão Cleanliness and Hygiene

Apr '23Mar '24

Brazil

Use Realytics to know more about Garfãolink

Satisfaction Score

Aspect Rank

149 of 724
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Garfão Pricing

Garfão is struggling to meet customer expectations, with a 16% decrease in satisfaction in Pricing aspect, falling from 76% last year to 60% this year.

Garfão Price

Apr '23Mar '24

Brazil

Garfão is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 75% last year to 59% this year.

Satisfaction Score

59%
16pp

Aspect Rank

476 of 763
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Garfão Service

Garfão is struggling to meet customer expectations. Use Realytics to know why

Garfão Dining Options

Apr '23Mar '24

Brazil

Garfão is facing challenges in evolving its Dining Options aspect, with a 9% decrease in customer satisfaction, dropping from 95% last year to 86% this year.

Satisfaction Score

86%
9pp

Aspect Rank

224 of 763
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Garfão Waiting Time

Apr '23Mar '24

Brazil

Garfão has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 60% last year to an 64% this year.

Satisfaction Score

64%
4pp

Aspect Rank

143 of 754
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Garfão Staff

Garfão is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 91% to 90% this year.

Garfão Staff Members

Apr '23Mar '24

Brazil

Garfão continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 85% to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

129 of 749
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