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Reporting period: Jul '23Jun '24

Frederica´s Koffiehuis Overview

<10 Places
Coffee Shop

Brand Satisfaction

81%
6pp

Country Rank

Brazil
811 of 1 174

Category Rank

Coffee Shop
53 of 81

Rating Score

4.4

Sales Power

Sales Index

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Frederica´s Koffiehuis Brand Profile

Jul '23Jun '24

Brazil

Frederica´s Koffiehuis has a much lower satisfaction score for its Pricing compared to its other aspects. However, Frederica´s Koffiehuis has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
5pp
Place
85%
7pp
Service
71%
6pp
Pricing
41%
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Frederica´s Koffiehuis Satisfaction Trend

Jan '24Jun '24

Brazil

Frederica´s Koffiehuis's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Frederica´s Koffiehuis Food and Drinks

Frederica´s Koffiehuis is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 93% last year to 88% this year.

Frederica´s Koffiehuis Dishes

Jul '23Jun '24

Brazil

Frederica´s Koffiehuis is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 94% last year to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

34 of 81
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Frederica´s Koffiehuis Drinks

Jul '23Jun '24

Brazil

Frederica´s Koffiehuis is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 83% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

54 of 81
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Frederica´s Koffiehuis Place

Frederica´s Koffiehuis is facing challenges in evolving its Place aspect, with a 7% decrease in customer satisfaction, dropping from 92% last year to 85% this year.

Frederica´s Koffiehuis Atmosphere and Décor

Jul '23Jun '24

Brazil

Use Realytics to know more about Frederica´s Koffiehuislink

Satisfaction Score

Aspect Rank

29 of 81
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Frederica´s Koffiehuis Pricing

Frederica´s Koffiehuis remains a consumer favourite, maintaining a consistent 41% satisfaction score in Pricing aspect for both this year and last year.

Frederica´s Koffiehuis Price

Jul '23Jun '24

Brazil

Frederica´s Koffiehuis has shown an increase in Price, with a jump from 39% last year to an impressive 41% this year.

Satisfaction Score

41%
2pp

Aspect Rank

65 of 80
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Frederica´s Koffiehuis Service

Frederica´s Koffiehuis is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 77% to 71% this year.

Frederica´s Koffiehuis Waiting Time

Jul '23Jun '24

Brazil

Frederica´s Koffiehuis is still the go-to place for customers, as their Waiting Time score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

12 of 76
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