Fran's Café Brand Profile
Jul '23 — Jun '24
Brazil
Fran's Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Fran's Café has succeeded in its Place aspect, with a 85% satisfaction score.
Fran's Café Satisfaction Trend
Jan '24 — Jun '24
Brazil
Fran's Café's brand satisfaction has increased compared to previous month and now stands at 60%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Fran's Café Food and Drinks
Fran's Café is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 80% last year to 71% this year.
Fran's Café Food Quality
Jul '23 — Jun '24
Brazil
Fran's Café is struggling to meet customer expectations, with a 22% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 22% this year.
Satisfaction Score
Aspect Rank
Fran's Café Dishes
Jul '23 — Jun '24
Brazil
Fran's Café is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 69% last year to 62% this year.
Satisfaction Score
Aspect Rank
Fran's Café Drinks
Jul '23 — Jun '24
Brazil
Fran's Café is facing challenges in evolving its Drinks aspect, with a 10% decrease in customer satisfaction, dropping from 90% last year to 80% this year.
Satisfaction Score
Aspect Rank
Fran's Café Place
Fran's Café is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Place aspect satisfaction score, dropping from 87% to 85% this year.
Fran's Café Atmosphere and Décor
Jul '23 — Jun '24
Brazil
Satisfaction Score
Aspect Rank
Fran's Café Cleanliness and Hygiene
Jul '23 — Jun '24
Brazil
Fran's Café is losing some of its appeal, with a concerning 27% decrease in satisfaction for Cleanliness and Hygiene dropping from 70% last year to 43% this year.
Satisfaction Score
Aspect Rank
Fran's Café Comfort
Jul '23 — Jun '24
Brazil
Fran's Café remains a consumer favourite, maintaining a consistent 82% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Fran's Café Pricing
Fran's Café has shown an increase in Pricing, with a jump from 31% last year to an impressive 33% this year.
Fran's Café Price
Jul '23 — Jun '24
Brazil
Fran's Café continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 31% last year to 33% this year.
Satisfaction Score
Aspect Rank
Fran's Café Service
Fran's Café is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 72% last year to 70% this year.
Fran's Café Dining Options
Jul '23 — Jun '24
Brazil
Fran's Café is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 96% last year to 90% this year.
Satisfaction Score
Aspect Rank
Fran's Café Waiting Time
Jul '23 — Jun '24
Brazil
Fran's Café has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 18% last year to an 29% this year.
Satisfaction Score
Aspect Rank
Fran's Café Staff
Fran's Café is facing challenges in evolving its Staff aspect, with a 5% decrease in customer satisfaction, dropping from 59% last year to 54% this year.
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