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Reporting period: Apr '23Mar '24

Consulado Café Overview

<10 Places
Coffee Shop

Brand Satisfaction

72%
6pp

Country Rank

Brazil
1 199 of 1 344

Category Rank

Coffee Shop
78 of 90

Rating Score

3.7

Sales Power

Sales Index

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Consulado Café Brand Profile

Apr '23Mar '24

Brazil

Consulado Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Consulado Café has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
7pp
Food and Drinks
71%
11pp
Staff
70%
24pp
Service
62%
19pp
Pricing
35%
13pp
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Consulado Café Satisfaction Trend

Last 6 months

Brazil

Consulado Café's brand satisfaction has decreased compared to previous month and now stands at 50%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Consulado Café Food and Drinks

Consulado Café is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 82% last year to 71% this year.

Consulado Café Dishes

Apr '23Mar '24

Brazil

Consulado Café is struggling to meet customer expectations, with a 27% decrease in satisfaction in Dishes aspect, falling from 72% last year to 45% this year.

Satisfaction Score

45%
27pp

Aspect Rank

87 of 90
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Consulado Café Place

Consulado Café has shown an increase in Place, with a jump from 80% last year to an impressive 87% this year.

Consulado Café Comfort

Apr '23Mar '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 77% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

25 of 83
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Satisfaction Score

Aspect Rank

69 of 90
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Consulado Café Pricing

Consulado Café is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 48% last year to 35% this year.

Consulado Café Price

Apr '23Mar '24

Brazil

Consulado Café is facing challenges in evolving its Price aspect, with a 13% decrease in customer satisfaction, dropping from 46% last year to 33% this year.

Satisfaction Score

33%
13pp

Aspect Rank

81 of 89
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Consulado Café Service

Consulado Café continues to evolve, with a 19% increase in customer satisfaction of Service, climbing from 43% last year to 62% this year.

Consulado Café Staff

Consulado Café has successfully improved guest experience, as their "Staff" satisfaction score jumped from 46% last year to an 70% this year.