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Reporting period: Aug '23Jul '24

Consulado Café Overview

<10 Places
Coffee Shop

Brand Satisfaction

65%
2pp

Country Rank

Brazil
1 077 of 1 146

Category Rank

Coffee Shop
77 of 82

Rating Score

3.5

Sales Power

Sales Index

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Consulado Café Brand Profile

Aug '23Jul '24

Brazil

Consulado Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Consulado Café has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
5pp
Food and Drinks
63%
19pp
Staff
56%
1pp
Service
47%
3pp
Pricing
43%
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Consulado Café Satisfaction Trend

Feb '24Jul '24

Brazil

Consulado Café's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Consulado Café Food and Drinks

Consulado Café is losing some of its appeal, with a concerning 19% decrease in satisfaction for Food and Drinks dropping from 82% last year to 63% this year.

Consulado Café Portion Size

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

42 of 60
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Consulado Café Food Quality

Aug '23Jul '24

Brazil

Consulado Café is struggling to meet customer expectations, with a 23% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 25% this year.

Satisfaction Score

25%
23pp

Aspect Rank

76 of 82
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Satisfaction Score

Aspect Rank

23 of 82
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Consulado Café Dishes

Aug '23Jul '24

Brazil

Consulado Café is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 40% this year.

Satisfaction Score

40%
37pp

Aspect Rank

80 of 82
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Consulado Café Drinks

Aug '23Jul '24

Brazil

Consulado Café is facing challenges in evolving its Drinks aspect, with a 22% decrease in customer satisfaction, dropping from 85% last year to 63% this year.

Satisfaction Score

63%
22pp

Aspect Rank

76 of 82
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Consulado Café Place

Consulado Café has shown an increase in Place, with a jump from 81% last year to an impressive 86% this year.

Satisfaction Score

Aspect Rank

46 of 82
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Consulado Café Cleanliness and Hygiene

Aug '23Jul '24

Brazil

Use Realytics to know more about Consulado Cafélink

Satisfaction Score

Aspect Rank

78 of 80
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Consulado Café Restrooms

Aug '23Jul '24

Brazil

Consulado Café is still the go-to place for customers, as their Restrooms score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

30 of 54
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Consulado Café Options for different visitors

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 83% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

66 of 78
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Consulado Café Child-Friendly Conditions

Aug '23Jul '24

Brazil

Consulado Café is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

27 of 53
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Consulado Café Comfort

Aug '23Jul '24

Brazil

Consulado Café is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Comfort aspect satisfaction score, dropping from 79% to 67% this year.

Satisfaction Score

67%
13pp

Aspect Rank

50 of 77
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Consulado Café Venue Congestion

Aug '23Jul '24

Brazil

Use Realytics to know more about Consulado Cafélink

Satisfaction Score

Aspect Rank

60 of 63
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Consulado Café Dining Area

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

27 of 68
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Consulado Café Pricing

Consulado Café is still the go-to place for customers, as their Pricing score remains high at 43%, consistent with last year's score.

Consulado Café Price

Aug '23Jul '24

Brazil

Consulado Café is losing some of its appeal, with a concerning 1% decrease in satisfaction for Price dropping from 43% last year to 42% this year.

Satisfaction Score

42%
1pp

Aspect Rank

62 of 82
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Consulado Café Promotions

Aug '23Jul '24

Brazil

Use Realytics to know more about Consulado Cafélink

Satisfaction Score

Aspect Rank

4 of 39
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Consulado Café Service

Consulado Café continues to evolve, with a 3% increase in customer satisfaction of Service, climbing from 44% last year to 47% this year.

Consulado Café Billing and Payment

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

11 of 37
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Consulado Café Dining Options

Aug '23Jul '24

Brazil

Consulado Café is still the go-to place for customers, as their Dining Options score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

58 of 82
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Satisfaction Score

Aspect Rank

73 of 78
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Consulado Café Order Processing

Aug '23Jul '24

Brazil

Consulado Café is struggling to meet customer expectations, with a 17% decrease in satisfaction in Order Processing aspect, falling from 38% last year to 21% this year.

Satisfaction Score

21%
17pp

Aspect Rank

62 of 75
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Consulado Café Staff

Consulado Café has successfully improved guest experience, as their "Staff" satisfaction score jumped from 55% last year to an 56% this year.

Consulado Café Staff Friendliness

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

66 of 82
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Consulado Café Staff Attentiveness

Aug '23Jul '24

Brazil

Consulado Café is still the go-to place for customers, as their Staff Attentiveness score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

70 of 80
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Consulado Café Staff Members

Aug '23Jul '24

Brazil

Consulado Café remains a consumer favourite, maintaining a consistent 53% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

44 of 81
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