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Reporting period: Jul '23Jun '24

Carol Calazans Doceria Overview

<10 Places
Coffee Shop

Brand Satisfaction

95%
4pp

Country Rank

Brazil
166 of 1 174

Category Rank

Coffee Shop
17 of 81

Rating Score

4.8

Sales Power

Sales Index

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Carol Calazans Doceria Brand Profile

Jul '23Jun '24

Brazil

Carol Calazans Doceria has a much lower satisfaction score for its Pricing compared to its other aspects. However, Carol Calazans Doceria has succeeded in its Staff aspect, with a 97% satisfaction score.

Staff
97%
1pp
Service
95%
3pp
Place
94%
5pp
Food and Drinks
93%
4pp
Location
82%
Pricing
72%
22pp
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Carol Calazans Doceria Satisfaction Trend

Jan '24Jun '24

Brazil

Carol Calazans Doceria's brand satisfaction has decreased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Carol Calazans Doceria Food and Drinks

Carol Calazans Doceria is one of the most promising brand to delight customers. Use Realytics to know more

Carol Calazans Doceria Food Quality

Jul '23Jun '24

Brazil

Carol Calazans Doceria has shown an increase in Food Quality, with a jump from 57% last year to an impressive 60% this year.

Satisfaction Score

60%
3pp

Aspect Rank

32 of 81
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Carol Calazans Doceria Menu Selection

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

13 of 80
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Satisfaction Score

Aspect Rank

22 of 81
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Carol Calazans Doceria Drinks

Jul '23Jun '24

Brazil

Carol Calazans Doceria is losing some of its appeal, with a concerning 15% decrease in satisfaction for Drinks dropping from 100% last year to 85% this year.

Satisfaction Score

85%
15pp

Aspect Rank

49 of 81
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Carol Calazans Doceria Location

Carol Calazans Doceria remains a consumer favourite, maintaining a consistent 82% satisfaction score in Location aspect for both this year and last year.

Carol Calazans Doceria Place

Carol Calazans Doceria is one of the most promising brand to delight customers. Use Realytics to know more

Carol Calazans Doceria Atmosphere and Décor

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

12 of 81
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Carol Calazans Doceria Cleanliness and Hygiene

Jul '23Jun '24

Brazil

Carol Calazans Doceria is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 72%, consistent with last year's score.

Satisfaction Score

72%

Aspect Rank

28 of 78
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Carol Calazans Doceria Options for different visitors

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

19 of 77
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Carol Calazans Doceria Comfort

Jul '23Jun '24

Brazil

Carol Calazans Doceria remains a consumer favourite, maintaining a consistent 86% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

18 of 75
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Carol Calazans Doceria Pricing

Carol Calazans Doceria continues to evolve, with a 22% increase in customer satisfaction of Pricing, climbing from 50% last year to 72% this year.

Carol Calazans Doceria Price

Jul '23Jun '24

Brazil

Carol Calazans Doceria has successfully improved guest experience, as their "Price" satisfaction score jumped from 46% last year to an 72% this year.

Satisfaction Score

72%
26pp

Aspect Rank

23 of 80
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Carol Calazans Doceria Service

Carol Calazans Doceria is one of the most promising brand to delight customers. Use Realytics to know more

Carol Calazans Doceria Dining Options

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

20 of 81
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Carol Calazans Doceria Waiting Time

Jul '23Jun '24

Brazil

Carol Calazans Doceria continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 54% to 60% this year.

Satisfaction Score

60%
6pp

Aspect Rank

11 of 76
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Carol Calazans Doceria Order Processing

Jul '23Jun '24

Brazil

Carol Calazans Doceria is still the go-to place for customers, as their Order Processing score remains high at 62%, consistent with last year's score.

Satisfaction Score

62%

Aspect Rank

5 of 75
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Carol Calazans Doceria Staff

Carol Calazans Doceria is one of the most promising brand to delight customers. Use Realytics to know more

Carol Calazans Doceria Staff Competence

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

10 of 59
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Carol Calazans Doceria Staff Friendliness

Jul '23Jun '24

Brazil

Carol Calazans Doceria is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

19 of 81
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Carol Calazans Doceria Staff Attentiveness

Jul '23Jun '24

Brazil

Carol Calazans Doceria is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

20 of 80
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Satisfaction Score

Aspect Rank

10 of 78
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