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Reporting period: Apr '23Mar '24

Café Cultura Overview

10-100 Places
Cafe

Brand Satisfaction

89%
9pp

Country Rank

Brazil
5 of 54

Category Rank

Cafe
1 of 2

Rating Score

4.4

Sales Power

Sales Index

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Café Cultura Brand Profile

Apr '23Mar '24

Brazil

Café Cultura has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Cultura has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
6pp
Food and Drinks
90%
6pp
Location
88%
2pp
Staff
87%
14pp
Service
87%
14pp
Pricing
53%
6pp
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Café Cultura Satisfaction Trend

Last 6 months

Brazil

Café Cultura's brand satisfaction remains unchanged compared to the previous month and continues to stand at 87%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Café Cultura Food and Drinks

Café Cultura has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 90% this year.

Café Cultura Food Quality

Apr '23Mar '24

Brazil

Café Cultura is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 52% last year to 51% this year.

Satisfaction Score

51%
1pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

2 of 2
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Café Cultura Dishes

Apr '23Mar '24

Brazil

Café Cultura continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 78% last year to 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

2 of 2
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Café Cultura Location

Café Cultura is struggling to meet customer expectations, with a 2% decrease in satisfaction in Location aspect, falling from 90% last year to 88% this year.

Café Cultura Conveniently Situated

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

2 of 2
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Café Cultura Views and Surroundings

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Place

Café Cultura is one of the most promising brand to delight customers. Use Realytics to know more

Café Cultura Comfort

Apr '23Mar '24

Brazil

Café Cultura has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 75% last year to an 90% this year.

Satisfaction Score

90%
15pp

Aspect Rank

1 of 1
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Café Cultura Atmosphere and Décor

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Options for different visitors

Apr '23Mar '24

Brazil

Café Cultura is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Dining Area

Apr '23Mar '24

Brazil

Café Cultura continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 65% to 83% this year.

Satisfaction Score

83%
18pp

Aspect Rank

1 of 2
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Café Cultura Cleanliness and Hygiene

Apr '23Mar '24

Brazil

Café Cultura has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Cleanliness and Hygiene rising from 57% to 64% this year.

Satisfaction Score

64%
7pp

Aspect Rank

1 of 2
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Café Cultura Venue Congestion

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Child-Friendly Conditions

Apr '23Mar '24

Brazil

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Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Work and study friendly

Apr '23Mar '24

Brazil

Café Cultura has shown an increase in Work and study friendly, with a jump from 74% last year to an impressive 86% this year.

Satisfaction Score

86%
12pp

Aspect Rank

1 of 1
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Café Cultura Pricing

Café Cultura continues to evolve, with a 6% increase in customer satisfaction of Pricing, climbing from 47% last year to 53% this year.

Café Cultura Price

Apr '23Mar '24

Brazil

Café Cultura has successfully improved guest experience, as their "Price" satisfaction score jumped from 46% last year to an 52% this year.

Satisfaction Score

52%
6pp

Aspect Rank

1 of 2
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Café Cultura Service

Café Cultura continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 73% to 87% this year.

Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Waiting Time

Apr '23Mar '24

Brazil

Café Cultura has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Waiting Time rising from 30% to 42% this year.

Satisfaction Score

42%
12pp

Aspect Rank

1 of 2
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Café Cultura Order Processing

Apr '23Mar '24

Brazil

Café Cultura remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

1 of 2
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Café Cultura Staff

Café Cultura has shown an increase in Staff, with a jump from 73% last year to an impressive 87% this year.

Café Cultura Staff Competence

Apr '23Mar '24

Brazil

Café Cultura is still the go-to place for customers, as their Staff Competence score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

1 of 2
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Café Cultura Staff Friendliness

Apr '23Mar '24

Brazil

Café Cultura continues to evolve, with a 15% increase in customer satisfaction of Staff Friendliness, climbing from 73% last year to 88% this year.

Satisfaction Score

88%
15pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Café Cultura Staff Members

Apr '23Mar '24

Brazil

Café Cultura remains a consumer favourite, maintaining a consistent 76% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

76%

Aspect Rank

1 of 2
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