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Reporting period: Jul '23Jun '24

Café Cultura Overview

10-100 Places
Cafe

Brand Satisfaction

88%
1pp

Country Rank

Brazil
5 of 51

Category Rank

Cafe
1 of 1

Rating Score

4.3

Sales Power

Sales Index

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Café Cultura Brand Profile

Jul '23Jun '24

Brazil

Café Cultura has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Cultura has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
2pp
Food and Drinks
88%
2pp
Staff
86%
1pp
Service
85%
2pp
Location
85%
7pp
Pricing
57%
14pp
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Café Cultura Satisfaction Trend

Jan '24Jun '24

Brazil

Café Cultura's brand satisfaction has decreased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café Cultura Food and Drinks

Café Cultura is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 90% last year to 88% this year.

Café Cultura Food Quality

Jul '23Jun '24

Brazil

Café Cultura is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 54% last year to 50% this year.

Satisfaction Score

50%
4pp

Aspect Rank

1 of 1
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Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Dishes

Jul '23Jun '24

Brazil

Café Cultura is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 77% this year.

Satisfaction Score

77%
8pp

Aspect Rank

1 of 1
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Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Location

Café Cultura is facing challenges in evolving its Location aspect, with a 7% decrease in customer satisfaction, dropping from 92% last year to 85% this year.

Café Cultura Conveniently Situated

Jul '23Jun '24

Brazil

Café Cultura is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Views and Surroundings

Jul '23Jun '24

Brazil

Use Realytics to know more about Café Culturalink

Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Place

Café Cultura is one of the most promising brand to delight customers. Use Realytics to know more

Café Cultura Atmosphere and Décor

Jul '23Jun '24

Brazil

Use Realytics to know more about Café Culturalink

Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Cleanliness and Hygiene

Jul '23Jun '24

Brazil

Café Cultura has shown an increase in Cleanliness and Hygiene, with a jump from 55% last year to an impressive 69% this year.

Satisfaction Score

69%
14pp

Aspect Rank

1 of 1
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Café Cultura Options for different visitors

Jul '23Jun '24

Brazil

Café Cultura is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Child-Friendly Conditions

Jul '23Jun '24

Brazil

Café Cultura remains a consumer favourite, maintaining a consistent 90% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

1 of 1
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Café Cultura Comfort

Jul '23Jun '24

Brazil

Café Cultura continues to evolve, with a 2% increase in customer satisfaction of Comfort, climbing from 87% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

1 of 1
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Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Dining Area

Jul '23Jun '24

Brazil

Café Cultura has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 77% last year to an 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

1 of 1
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Café Cultura Work and study friendly

Jul '23Jun '24

Brazil

Café Cultura is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Work and study friendly aspect satisfaction score, dropping from 82% to 79% this year.

Satisfaction Score

79%
3pp

Aspect Rank

1 of 1
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Café Cultura Pricing

Café Cultura continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 43% to 57% this year.

Café Cultura Price

Jul '23Jun '24

Brazil

Café Cultura has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Price rising from 43% to 55% this year.

Satisfaction Score

55%
12pp

Aspect Rank

1 of 1
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Café Cultura Service

Café Cultura has shown an increase in Service, with a jump from 83% last year to an impressive 85% this year.

Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Waiting Time

Jul '23Jun '24

Brazil

Café Cultura continues to evolve, with a 7% increase in customer satisfaction of Waiting Time, climbing from 33% last year to 40% this year.

Satisfaction Score

40%
7pp

Aspect Rank

1 of 1
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Café Cultura Order Processing

Jul '23Jun '24

Brazil

Café Cultura is losing some of its appeal, with a concerning 19% decrease in satisfaction for Order Processing dropping from 51% last year to 32% this year.

Satisfaction Score

32%
19pp

Aspect Rank

1 of 1
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Café Cultura Staff

Café Cultura has successfully improved guest experience, as their "Staff" satisfaction score jumped from 85% last year to an 86% this year.

Café Cultura Staff Competence

Jul '23Jun '24

Brazil

Café Cultura is still the go-to place for customers, as their Staff Competence score remains high at 74%, consistent with last year's score.

Satisfaction Score

74%

Aspect Rank

1 of 1
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Café Cultura Staff Friendliness

Jul '23Jun '24

Brazil

Café Cultura continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 84% to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

1 of 1
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Café Cultura Staff Attentiveness

Jul '23Jun '24

Brazil

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Satisfaction Score

Aspect Rank

1 of 1
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Café Cultura Staff Members

Jul '23Jun '24

Brazil

Café Cultura is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Members aspect, falling from 81% last year to 71% this year.

Satisfaction Score

71%
10pp

Aspect Rank

1 of 1
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