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Reporting period: Jul '23Jun '24

Café 18 do Forte Overview

<10 Places
Bistro

Brand Satisfaction

84%

Country Rank

Brazil
661 of 1 174

Category Rank

Bistro
14 of 19

Rating Score

4.4

Sales Power

Sales Index

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Café 18 do Forte Brand Profile

Jul '23Jun '24

Brazil

Café 18 do Forte has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café 18 do Forte has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Staff
94%
4pp
Place
87%
3pp
Food and Drinks
83%
2pp
Service
83%
1pp
Pricing
27%
16pp
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Café 18 do Forte Satisfaction Trend

Jan '24Jun '24

Brazil

Café 18 do Forte's brand satisfaction has decreased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café 18 do Forte Food and Drinks

Café 18 do Forte is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 85% last year to 83% this year.

Café 18 do Forte Food Quality

Jul '23Jun '24

Brazil

Café 18 do Forte has shown an increase in Food Quality, with a jump from 47% last year to an impressive 55% this year.

Satisfaction Score

55%
8pp

Aspect Rank

10 of 19
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Café 18 do Forte Dishes

Jul '23Jun '24

Brazil

Café 18 do Forte is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 76% last year to 71% this year.

Satisfaction Score

71%
5pp

Aspect Rank

14 of 19
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Café 18 do Forte Drinks

Jul '23Jun '24

Brazil

Café 18 do Forte is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 89% last year to 82% this year.

Satisfaction Score

82%
7pp

Aspect Rank

11 of 19
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Café 18 do Forte Location

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Café 18 do Forte Conveniently Situated

Jul '23Jun '24

Brazil

Café 18 do Forte is facing challenges in evolving its Conveniently Situated aspect, with a 20% decrease in customer satisfaction, dropping from 100% last year to 80% this year.

Satisfaction Score

80%
20pp

Aspect Rank

13 of 15
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Satisfaction Score

Aspect Rank

9 of 16
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Café 18 do Forte Place

Café 18 do Forte continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 84% last year to 87% this year.

Café 18 do Forte Atmosphere and Décor

Jul '23Jun '24

Brazil

Café 18 do Forte is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 19
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Café 18 do Forte Pricing

Café 18 do Forte is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Pricing aspect satisfaction score, dropping from 43% to 27% this year.

Café 18 do Forte Price

Jul '23Jun '24

Brazil

Café 18 do Forte is losing some of its appeal, with a concerning 16% decrease in satisfaction for Price dropping from 43% last year to 27% this year.

Satisfaction Score

27%
16pp

Aspect Rank

17 of 19
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Café 18 do Forte Service

Café 18 do Forte has successfully improved guest experience, as their "Service" satisfaction score jumped from 82% last year to an 83% this year.

Satisfaction Score

Aspect Rank

3 of 19
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Café 18 do Forte Waiting Time

Jul '23Jun '24

Brazil

Café 18 do Forte continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 41% to 45% this year.

Satisfaction Score

45%
4pp

Aspect Rank

4 of 19
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Café 18 do Forte Staff

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

9 of 19
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Satisfaction Score

Aspect Rank

9 of 19
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Café 18 do Forte Staff Members

Jul '23Jun '24

Brazil

Café 18 do Forte has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Staff Members rising from 83% to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

1 of 19
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