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Reporting period: Apr '23Mar '24

Café 18 do Forte Overview

<10 Places
Bistro

Brand Satisfaction

84%
2pp

Country Rank

Brazil
813 of 1 344

Category Rank

Bistro
12 of 16

Rating Score

4.4

Sales Power

Sales Index

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Café 18 do Forte Brand Profile

Apr '23Mar '24

Brazil

Café 18 do Forte has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café 18 do Forte has succeeded in its Location aspect, with a 99% satisfaction score.

Location
99%
2pp
Staff
91%
3pp
Place
84%
2pp
Food and Drinks
83%
Service
83%
4pp
Pricing
23%
14pp
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Café 18 do Forte Satisfaction Trend

Last 6 months

Brazil

Café 18 do Forte's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café 18 do Forte Food and Drinks

Café 18 do Forte remains a consumer favourite, maintaining a consistent 83% satisfaction score in Food and Drinks aspect for both this year and last year.

Café 18 do Forte Food Quality

Apr '23Mar '24

Brazil

Café 18 do Forte has shown an increase in Food Quality, with a jump from 50% last year to an impressive 55% this year.

Satisfaction Score

55%
5pp

Aspect Rank

10 of 16
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Café 18 do Forte Drinks

Apr '23Mar '24

Brazil

Café 18 do Forte is losing some of its appeal, with a concerning 3% decrease in satisfaction for Drinks dropping from 87% last year to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

8 of 16
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Café 18 do Forte Dishes

Apr '23Mar '24

Brazil

Café 18 do Forte continues to evolve, with a 3% increase in customer satisfaction of Dishes, climbing from 72% last year to 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

12 of 16
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Café 18 do Forte Location

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Café 18 do Forte Conveniently Situated

Apr '23Mar '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

7 of 15
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Satisfaction Score

Aspect Rank

6 of 12
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Café 18 do Forte Place

Café 18 do Forte has successfully improved guest experience, as their "Place" satisfaction score jumped from 82% last year to an 84% this year.

Café 18 do Forte Atmosphere and Décor

Apr '23Mar '24

Brazil

Café 18 do Forte is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 16
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Café 18 do Forte Pricing

Café 18 do Forte is struggling to meet customer expectations, with a 14% decrease in satisfaction in Pricing aspect, falling from 37% last year to 23% this year.

Café 18 do Forte Price

Apr '23Mar '24

Brazil

Café 18 do Forte is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 37% last year to 23% this year.

Satisfaction Score

23%
14pp

Aspect Rank

16 of 16
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Café 18 do Forte Service

Café 18 do Forte continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 79% to 83% this year.

Satisfaction Score

Aspect Rank

3 of 16
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Café 18 do Forte Waiting Time

Apr '23Mar '24

Brazil

Café 18 do Forte has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Waiting Time rising from 40% to 49% this year.

Satisfaction Score

49%
9pp

Aspect Rank

5 of 16
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Café 18 do Forte Staff

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Café 18 do Forte Staff Friendliness

Apr '23Mar '24

Brazil

Café 18 do Forte is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 16
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Café 18 do Forte Staff Attentiveness

Apr '23Mar '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

7 of 16
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Café 18 do Forte Staff Members

Apr '23Mar '24

Brazil

Café 18 do Forte is facing challenges in evolving its Staff Members aspect, with a 3% decrease in customer satisfaction, dropping from 84% last year to 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

6 of 16
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