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Reporting period: Aug '23Jul '24

Café 18 do Forte Overview

<10 Places
Bistro

Brand Satisfaction

86%

Country Rank

Brazil
592 of 1 146

Category Rank

Bistro
14 of 19

Rating Score

4.5

Sales Power

Sales Index

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Café 18 do Forte Brand Profile

Aug '23Jul '24

Brazil

Café 18 do Forte has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café 18 do Forte has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Staff
94%
4pp
Place
88%
3pp
Food and Drinks
85%
1pp
Service
84%
Pricing
30%
13pp
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Café 18 do Forte Satisfaction Trend

Feb '24Jul '24

Brazil

Café 18 do Forte's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Café 18 do Forte Food and Drinks

Café 18 do Forte is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.

Café 18 do Forte Portion Size

Aug '23Jul '24

Brazil

Café 18 do Forte remains a consumer favourite, maintaining a consistent 38% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

10 of 15
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Café 18 do Forte Food Quality

Aug '23Jul '24

Brazil

Café 18 do Forte has shown an increase in Food Quality, with a jump from 50% last year to an impressive 59% this year.

Satisfaction Score

59%
9pp

Aspect Rank

10 of 19
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Café 18 do Forte Menu Selection

Aug '23Jul '24

Brazil

Café 18 do Forte is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

12 of 19
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Café 18 do Forte Dishes

Aug '23Jul '24

Brazil

Café 18 do Forte is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dishes aspect, falling from 84% last year to 72% this year.

Satisfaction Score

72%
12pp

Aspect Rank

15 of 19
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Café 18 do Forte Drinks

Aug '23Jul '24

Brazil

Café 18 do Forte remains a consumer favourite, maintaining a consistent 85% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

15 of 19
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Café 18 do Forte Cuisines

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

3 of 8
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Café 18 do Forte Location

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Café 18 do Forte Conveniently Situated

Aug '23Jul '24

Brazil

Café 18 do Forte is losing its edge, with a noticeable decrease in guest satisfaction in Conveniently Situated aspect, down from 100% last year to 75% this year.

Satisfaction Score

75%
25pp

Aspect Rank

17 of 17
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Satisfaction Score

Aspect Rank

10 of 15
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Café 18 do Forte Ease to Find

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

2 of 2
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Café 18 do Forte Place

Café 18 do Forte continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 85% last year to 88% this year.

Café 18 do Forte Atmosphere and Décor

Aug '23Jul '24

Brazil

Café 18 do Forte is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 19
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Café 18 do Forte Cleanliness and Hygiene

Aug '23Jul '24

Brazil

Café 18 do Forte is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

9 of 16
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Café 18 do Forte Options for different visitors

Aug '23Jul '24

Brazil

Café 18 do Forte remains a consumer favourite, maintaining a consistent 50% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

13 of 16
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Café 18 do Forte Child-Friendly Conditions

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

1 of 9
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Café 18 do Forte Comfort

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

8 of 19
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Café 18 do Forte Venue Congestion

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

7 of 12
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Café 18 do Forte Pricing

Café 18 do Forte is facing challenges in evolving its Pricing aspect, with a 13% decrease in customer satisfaction, dropping from 43% last year to 30% this year.

Café 18 do Forte Price

Aug '23Jul '24

Brazil

Café 18 do Forte is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Price aspect satisfaction score, dropping from 43% to 30% this year.

Satisfaction Score

30%
13pp

Aspect Rank

17 of 19
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Café 18 do Forte Service

Café 18 do Forte is still the go-to place for customers, as their Service score remains high at 84%, consistent with last year's score.

Café 18 do Forte Billing and Payment

Aug '23Jul '24

Brazil

Café 18 do Forte remains a consumer favourite, maintaining a consistent 36% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

3 of 6
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Café 18 do Forte Opening Hours

Aug '23Jul '24

Brazil

Use Realytics to know more about Café 18 do Fortelink

Satisfaction Score

Aspect Rank

5 of 7
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Satisfaction Score

Aspect Rank

6 of 19
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Café 18 do Forte Waiting Time

Aug '23Jul '24

Brazil

Café 18 do Forte has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 46% last year to an 47% this year.

Satisfaction Score

47%
1pp

Aspect Rank

10 of 18
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Café 18 do Forte Order Processing

Aug '23Jul '24

Brazil

Café 18 do Forte is still the go-to place for customers, as their Order Processing score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

7 of 19
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Café 18 do Forte Staff

Café 18 do Forte is one of the most promising brand to delight customers. Use Realytics to know more

Café 18 do Forte Staff Competence

Aug '23Jul '24

Brazil

Café 18 do Forte remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

11 of 14
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Satisfaction Score

Aspect Rank

7 of 19
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Satisfaction Score

Aspect Rank

16 of 19
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Café 18 do Forte Staff Members

Aug '23Jul '24

Brazil

Café 18 do Forte is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Members dropping from 85% last year to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

10 of 19
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