Turkuaz Brand Profile
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz has a much lower satisfaction score for its Service compared to its other aspects. However, Turkuaz has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.
Turkuaz Food and Drinks
Turkuaz is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 87% last year to 72% this year.
Turkuaz Food Quality
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 30% this year.
Satisfaction Score
Aspect Rank
Turkuaz Dishes
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 58% this year.
Satisfaction Score
Aspect Rank
Turkuaz Place
Turkuaz is facing challenges in evolving its Place aspect, with a 12% decrease in customer satisfaction, dropping from 69% last year to 57% this year.
Turkuaz Atmosphere and Décor
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz remains a consumer favourite, maintaining a consistent 83% satisfaction score in Atmosphere and Décor aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Turkuaz Cleanliness and Hygiene
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 62% to 50% this year.
Satisfaction Score
Aspect Rank
Turkuaz Pricing
Turkuaz has shown an increase in Pricing, with a jump from 35% last year to an impressive 51% this year.
Turkuaz Price
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz continues to evolve, with a 16% increase in customer satisfaction of Price, climbing from 35% last year to 51% this year.
Satisfaction Score
Aspect Rank
Turkuaz Service
Turkuaz is losing some of its appeal, with a concerning 21% decrease in satisfaction for Service dropping from 65% last year to 44% this year.
Turkuaz Waiting Time
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz is still the go-to place for customers, as their Waiting Time score remains high at 31%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Turkuaz Staff
Turkuaz is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 62% last year to 52% this year.
Turkuaz Staff Friendliness
Jul '23 — Jun '24
Bosnia And Herzegovina
Turkuaz remains a consumer favourite, maintaining a consistent 47% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank