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Reporting period: Jun '23May '24

Turkuaz Overview

<10 Places
Restaurant

Brand Satisfaction

61%
12pp

Country Rank

Bosnia And Herzegovina
50 of 56

Category Rank

Restaurant
38 of 43

Rating Score

3.3

Sales Power

Sales Index

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Turkuaz Brand Profile

Jun '23May '24

Bosnia And Herzegovina

Turkuaz has a much lower satisfaction score for its Pricing compared to its other aspects. However, Turkuaz has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.

Food and Drinks
72%
14pp
Place
59%
10pp
Staff
48%
15pp
Service
47%
14pp
Pricing
47%
7pp
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Turkuaz Food and Drinks

Turkuaz is losing some of its appeal, with a concerning 14% decrease in satisfaction for Food and Drinks dropping from 86% last year to 72% this year.

Turkuaz Food Quality

Jun '23May '24

Bosnia And Herzegovina

Turkuaz remains a consumer favourite, maintaining a consistent 28% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

28%

Aspect Rank

26 of 43
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Turkuaz Dishes

Jun '23May '24

Bosnia And Herzegovina

Turkuaz is struggling to meet customer expectations, with a 25% decrease in satisfaction in Dishes aspect, falling from 85% last year to 60% this year.

Satisfaction Score

60%
25pp

Aspect Rank

37 of 43
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Turkuaz Place

Turkuaz is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 69% last year to 59% this year.

Turkuaz Atmosphere and Décor

Jun '23May '24

Bosnia And Herzegovina

Turkuaz is still the go-to place for customers, as their Atmosphere and Décor score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

32 of 43
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Turkuaz Cleanliness and Hygiene

Jun '23May '24

Bosnia And Herzegovina

Turkuaz is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 12% decrease in customer satisfaction, dropping from 65% last year to 53% this year.

Satisfaction Score

53%
12pp

Aspect Rank

10 of 42
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Turkuaz Pricing

Turkuaz has shown an increase in Pricing, with a jump from 40% last year to an impressive 47% this year.

Turkuaz Price

Jun '23May '24

Bosnia And Herzegovina

Turkuaz continues to evolve, with a 7% increase in customer satisfaction of Price, climbing from 40% last year to 47% this year.

Satisfaction Score

47%
7pp

Aspect Rank

35 of 43
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Turkuaz Service

Turkuaz is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 61% to 47% this year.

Turkuaz Waiting Time

Jun '23May '24

Bosnia And Herzegovina

Turkuaz remains a consumer favourite, maintaining a consistent 35% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

35%

Aspect Rank

16 of 43
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Turkuaz Staff

Turkuaz is losing some of its appeal, with a concerning 15% decrease in satisfaction for Staff dropping from 63% last year to 48% this year.

Turkuaz Staff Friendliness

Jun '23May '24

Bosnia And Herzegovina

Turkuaz is still the go-to place for customers, as their Staff Friendliness score remains high at 52%, consistent with last year's score.

Satisfaction Score

52%

Aspect Rank

28 of 43
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