Realytics logo

Reporting period: Jul '23Jun '24

Turkuaz Overview

<10 Places
Restaurant

Brand Satisfaction

60%
14pp

Country Rank

Bosnia And Herzegovina
55 of 61

Category Rank

Restaurant
42 of 47

Rating Score

3.2

Sales Power

Sales Index

Realytics logo

Turkuaz Brand Profile

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz has a much lower satisfaction score for its Service compared to its other aspects. However, Turkuaz has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.

Food and Drinks
72%
15pp
Place
57%
12pp
Staff
52%
10pp
Pricing
51%
16pp
Service
44%
21pp
Realytics logo

Turkuaz Food and Drinks

Turkuaz is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 87% last year to 72% this year.

Turkuaz Food Quality

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 30% this year.

Satisfaction Score

30%
15pp

Aspect Rank

26 of 47
Realytics logo

Turkuaz Dishes

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 58% this year.

Satisfaction Score

58%
30pp

Aspect Rank

42 of 47
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Turkuaz Place

Turkuaz is facing challenges in evolving its Place aspect, with a 12% decrease in customer satisfaction, dropping from 69% last year to 57% this year.

Turkuaz Atmosphere and Décor

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz remains a consumer favourite, maintaining a consistent 83% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

33 of 47
Realytics logo

Turkuaz Cleanliness and Hygiene

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 62% to 50% this year.

Satisfaction Score

50%
13pp

Aspect Rank

10 of 46
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Turkuaz Pricing

Turkuaz has shown an increase in Pricing, with a jump from 35% last year to an impressive 51% this year.

Turkuaz Price

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz continues to evolve, with a 16% increase in customer satisfaction of Price, climbing from 35% last year to 51% this year.

Satisfaction Score

51%
16pp

Aspect Rank

35 of 47
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Turkuaz Service

Turkuaz is losing some of its appeal, with a concerning 21% decrease in satisfaction for Service dropping from 65% last year to 44% this year.

Turkuaz Waiting Time

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz is still the go-to place for customers, as their Waiting Time score remains high at 31%, consistent with last year's score.

Satisfaction Score

31%

Aspect Rank

18 of 47
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Turkuaz Staff

Turkuaz is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 62% last year to 52% this year.

Turkuaz Staff Friendliness

Jul '23Jun '24

Bosnia And Herzegovina

Turkuaz remains a consumer favourite, maintaining a consistent 47% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

30 of 47
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors