Tima - Irma Brand Profile
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma has a much lower satisfaction score for its Place compared to its other aspects. However, Tima - Irma has succeeded in its Food and Drinks aspect, with a 95% satisfaction score.
Tima - Irma Food and Drinks
Tima - Irma is struggling to meet customer expectations. Use Realytics to know why
Tima - Irma Portion Size
Jul '23 — Jun '24
Bosnia And Herzegovina
Satisfaction Score
Aspect Rank
Tima - Irma Food Quality
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food Quality dropping from 94% last year to 87% this year.
Satisfaction Score
Aspect Rank
Tima - Irma Menu Selection
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma is struggling to meet customer expectations, with a 5% decrease in satisfaction in Menu Selection aspect, falling from 93% last year to 88% this year.
Satisfaction Score
Aspect Rank
Tima - Irma Dishes
Jul '23 — Jun '24
Bosnia And Herzegovina
Satisfaction Score
Aspect Rank
Tima - Irma Place
Tima - Irma remains a consumer favourite, maintaining a consistent 52% satisfaction score in Place aspect for both this year and last year.
Tima - Irma Pricing
Tima - Irma is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 98% last year to 88% this year.
Tima - Irma Price
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma is facing challenges in evolving its Price aspect, with a 10% decrease in customer satisfaction, dropping from 98% last year to 88% this year.
Satisfaction Score
Aspect Rank
Tima - Irma Service
Tima - Irma has shown an increase in Service, with a jump from 69% last year to an impressive 70% this year.
Tima - Irma Waiting Time
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma continues to evolve, with a 9% increase in customer satisfaction of Waiting Time, climbing from 52% last year to 61% this year.
Satisfaction Score
Aspect Rank
Tima - Irma Staff
Tima - Irma is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff aspect satisfaction score, dropping from 90% to 80% this year.
Tima - Irma Staff Friendliness
Jul '23 — Jun '24
Bosnia And Herzegovina
Tima - Irma is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff Friendliness dropping from 92% last year to 85% this year.
Satisfaction Score
Aspect Rank
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