Realytics logo

Reporting period: Jun '23May '24

Mrvica Old Town Overview

<10 Places
Cafe

Brand Satisfaction

77%
9pp

Country Rank

Bosnia And Herzegovina
30 of 56

Category Rank

Cafe
4 of 4

Rating Score

4.1

Sales Power

Sales Index

Realytics logo

Mrvica Old Town Brand Profile

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town has a much lower satisfaction score for its Service compared to its other aspects. However, Mrvica Old Town has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
3pp
Staff
74%
12pp
Pricing
73%
1pp
Place
71%
15pp
Service
62%
18pp
Realytics logo

Mrvica Old Town Satisfaction Trend

Dec '23May '24

Bosnia And Herzegovina

Mrvica Old Town's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Mrvica Old Town Food and Drinks

Mrvica Old Town is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 88% last year to 85% this year.

Mrvica Old Town Food Quality

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is struggling to meet customer expectations, with a 31% decrease in satisfaction in Food Quality aspect, falling from 75% last year to 44% this year.

Satisfaction Score

44%
31pp

Aspect Rank

1 of 4
Realytics logo

Mrvica Old Town Dishes

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town has shown an increase in Dishes, with a jump from 85% last year to an impressive 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

2 of 4
Realytics logo

Mrvica Old Town Drinks

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 94% last year to 84% this year.

Satisfaction Score

84%
10pp

Aspect Rank

3 of 4
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Mrvica Old Town Place

Mrvica Old Town is facing challenges in evolving its Place aspect, with a 15% decrease in customer satisfaction, dropping from 86% last year to 71% this year.

Mrvica Old Town Atmosphere and Décor

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 4
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Mrvica Old Town Pricing

Mrvica Old Town continues to evolve, with a 1% increase in customer satisfaction of Pricing, climbing from 72% last year to 73% this year.

Mrvica Old Town Price

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town has successfully improved guest experience, as their "Price" satisfaction score jumped from 72% last year to an 73% this year.

Satisfaction Score

73%
1pp

Aspect Rank

3 of 4
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Mrvica Old Town Service

Mrvica Old Town is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Service aspect satisfaction score, dropping from 80% to 62% this year.

Mrvica Old Town Dining Options

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is losing some of its appeal, with a concerning 6% decrease in satisfaction for Dining Options dropping from 96% last year to 90% this year.

Satisfaction Score

90%
6pp

Aspect Rank

1 of 4
Realytics logo

Mrvica Old Town Waiting Time

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town remains a consumer favourite, maintaining a consistent 25% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

2 of 4
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Mrvica Old Town Staff

Mrvica Old Town is struggling to meet customer expectations, with a 12% decrease in satisfaction in Staff aspect, falling from 86% last year to 74% this year.

Mrvica Old Town Staff Friendliness

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 91% last year to 79% this year.

Satisfaction Score

79%
12pp

Aspect Rank

1 of 4
Realytics logo

Mrvica Old Town Staff Members

Jun '23May '24

Bosnia And Herzegovina

Mrvica Old Town is still the go-to place for customers, as their Staff Members score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

1 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors