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Reporting period: Jul '23Jun '24

Dženita Overview

<10 Places
Restaurant

Brand Satisfaction

61%
13pp

Country Rank

Bosnia And Herzegovina
54 of 61

Category Rank

Restaurant
41 of 47

Rating Score

3.4

Sales Power

Sales Index

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Dženita Brand Profile

Jul '23Jun '24

Bosnia And Herzegovina

Dženita has a much lower satisfaction score for its Service compared to its other aspects. However, Dženita has succeeded in its Place aspect, with a 73% satisfaction score.

Place
73%
4pp
Food and Drinks
66%
13pp
Staff
56%
12pp
Service
39%
12pp
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Dženita Satisfaction Trend

Jan '24Jun '24

Bosnia And Herzegovina

Dženita's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Dženita Food and Drinks

Dženita is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 79% last year to 66% this year.

Dženita Food Quality

Jul '23Jun '24

Bosnia And Herzegovina

Dženita is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

35 of 47
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Dženita Dishes

Jul '23Jun '24

Bosnia And Herzegovina

Dženita is struggling to meet customer expectations, with a 18% decrease in satisfaction in Dishes aspect, falling from 72% last year to 54% this year.

Satisfaction Score

54%
18pp

Aspect Rank

43 of 47
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Dženita Place

Dženita has shown an increase in Place, with a jump from 69% last year to an impressive 73% this year.

Dženita Atmosphere and Décor

Jul '23Jun '24

Bosnia And Herzegovina

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Satisfaction Score

Aspect Rank

21 of 47
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Dženita Service

Dženita is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 51% last year to 39% this year.

Dženita Waiting Time

Jul '23Jun '24

Bosnia And Herzegovina

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Satisfaction Score

Aspect Rank

21 of 47
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Dženita Staff

Dženita is facing challenges in evolving its Staff aspect, with a 12% decrease in customer satisfaction, dropping from 68% last year to 56% this year.

Dženita Staff Members

Jul '23Jun '24

Bosnia And Herzegovina

Dženita remains a consumer favourite, maintaining a consistent 55% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

16 of 47
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