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Reporting period: Jun '23May '24

Dveri Overview

<10 Places
Restaurant

Brand Satisfaction

74%
5pp

Country Rank

Bosnia And Herzegovina
38 of 56

Category Rank

Restaurant
30 of 43

Rating Score

3.9

Sales Power

Sales Index

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Dveri Brand Profile

Jun '23May '24

Bosnia And Herzegovina

Dveri has a much lower satisfaction score for its Pricing compared to its other aspects. However, Dveri has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
6pp
Food and Drinks
77%
2pp
Staff
76%
14pp
Place
71%
6pp
Service
66%
13pp
Pricing
57%
4pp
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Dveri Satisfaction Trend

Dec '23May '24

Bosnia And Herzegovina

Dveri's brand satisfaction remains unchanged compared to the previous month and continues to stand at 78%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Dveri Food and Drinks

Dveri has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 77% this year.

Dveri Food Quality

Jun '23May '24

Bosnia And Herzegovina

Dveri is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food Quality dropping from 43% last year to 37% this year.

Satisfaction Score

37%
6pp

Aspect Rank

21 of 43
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Dveri Dishes

Jun '23May '24

Bosnia And Herzegovina

Dveri is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 75% last year to 74% this year.

Satisfaction Score

74%
1pp

Aspect Rank

30 of 43
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Satisfaction Score

Aspect Rank

5 of 43
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Dveri Location

Dveri is one of the most promising brand to delight customers. Use Realytics to know more

Dveri Parking

Jun '23May '24

Bosnia And Herzegovina

Use Realytics to know more about Dverilink

Satisfaction Score

Aspect Rank

11 of 30
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Dveri Conveniently Situated

Jun '23May '24

Bosnia And Herzegovina

Use Realytics to know more about Dverilink

Satisfaction Score

Aspect Rank

20 of 39
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Dveri Views and Surroundings

Jun '23May '24

Bosnia And Herzegovina

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Satisfaction Score

Aspect Rank

15 of 43
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Dveri Place

Dveri continues to evolve, with a 6% increase in customer satisfaction of Place, climbing from 65% last year to 71% this year.

Dveri Atmosphere and Décor

Jun '23May '24

Bosnia And Herzegovina

Dveri is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

19 of 43
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Dveri Cleanliness and Hygiene

Jun '23May '24

Bosnia And Herzegovina

Dveri has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 36% last year to an 52% this year.

Satisfaction Score

52%
16pp

Aspect Rank

11 of 42
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Dveri Pricing

Dveri is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 61% last year to 57% this year.

Dveri Price

Jun '23May '24

Bosnia And Herzegovina

Dveri is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 61% last year to 57% this year.

Satisfaction Score

57%
4pp

Aspect Rank

29 of 43
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Dveri Service

Dveri continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 53% to 66% this year.

Dveri Waiting Time

Jun '23May '24

Bosnia And Herzegovina

Dveri has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Waiting Time rising from 48% to 53% this year.

Satisfaction Score

53%
5pp

Aspect Rank

10 of 43
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Dveri Order Processing

Jun '23May '24

Bosnia And Herzegovina

Dveri remains a consumer favourite, maintaining a consistent 39% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

39%

Aspect Rank

1 of 43
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Dveri Staff

Dveri has shown an increase in Staff, with a jump from 62% last year to an impressive 76% this year.

Dveri Staff Friendliness

Jun '23May '24

Bosnia And Herzegovina

Dveri continues to evolve, with a 19% increase in customer satisfaction of Staff Friendliness, climbing from 64% last year to 83% this year.

Satisfaction Score

83%
19pp

Aspect Rank

19 of 43
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Dveri Staff Members

Jun '23May '24

Bosnia And Herzegovina

Dveri has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 34% last year to an 64% this year.

Satisfaction Score

64%
30pp

Aspect Rank

13 of 43
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