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Reporting period: Jul '23Jun '24

Coffee room Overview

<10 Places
Coffee Shop

Brand Satisfaction

86%
4pp

Country Rank

Bosnia And Herzegovina
13 of 61

Category Rank

Coffee Shop
2 of 6

Rating Score

4.4

Sales Power

Sales Index

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Coffee room Brand Profile

Jul '23Jun '24

Bosnia And Herzegovina

Coffee room has a much lower satisfaction score for its Staff compared to its other aspects. However, Coffee room has succeeded in its Food and Drinks aspect, with a 94% satisfaction score.

Food and Drinks
94%
2pp
Place
84%
5pp
Service
77%
2pp
Staff
74%
16pp
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Coffee room Satisfaction Trend

Jan '24Jun '24

Bosnia And Herzegovina

Coffee room's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Coffee room Food and Drinks

Coffee room is one of the most promising brand to delight customers. Use Realytics to know more

Coffee room Dishes

Jul '23Jun '24

Bosnia And Herzegovina

Use Realytics to know more about Coffee roomlink

Satisfaction Score

Aspect Rank

1 of 6
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Satisfaction Score

Aspect Rank

1 of 6
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Coffee room Place

Coffee room is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 89% last year to 84% this year.

Coffee room Atmosphere and Décor

Jul '23Jun '24

Bosnia And Herzegovina

Use Realytics to know more about Coffee roomlink

Satisfaction Score

Aspect Rank

1 of 6
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Coffee room Comfort

Jul '23Jun '24

Bosnia And Herzegovina

Coffee room remains a consumer favourite, maintaining a consistent 33% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

1 of 5
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Coffee room Service

Coffee room is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 79% last year to 77% this year.

Coffee room Staff

Coffee room is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 90% last year to 74% this year.

Coffee room Staff Friendliness

Jul '23Jun '24

Bosnia And Herzegovina

Coffee room is facing challenges in evolving its Staff Friendliness aspect, with a 21% decrease in customer satisfaction, dropping from 92% last year to 71% this year.

Satisfaction Score

71%
21pp

Aspect Rank

6 of 6
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