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Reporting period: Jun '23May '24

Coffee room Overview

<10 Places
Coffee Shop

Brand Satisfaction

88%
5pp

Country Rank

Bosnia And Herzegovina
10 of 56

Category Rank

Coffee Shop
2 of 4

Rating Score

4.5

Sales Power

Sales Index

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Coffee room Brand Profile

Jun '23May '24

Bosnia And Herzegovina

Coffee room has a much lower satisfaction score for its Staff compared to its other aspects. However, Coffee room has succeeded in its Food and Drinks aspect, with a 93% satisfaction score.

Food and Drinks
93%
1pp
Service
85%
4pp
Place
83%
11pp
Staff
76%
14pp
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Coffee room Satisfaction Trend

Dec '23May '24

Bosnia And Herzegovina

Coffee room's brand satisfaction has decreased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Coffee room Food and Drinks

Coffee room is struggling to meet customer expectations. Use Realytics to know why

Coffee room Dishes

Jun '23May '24

Bosnia And Herzegovina

Use Realytics to know more about Coffee roomlink

Satisfaction Score

Aspect Rank

1 of 4
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Coffee room Drinks

Jun '23May '24

Bosnia And Herzegovina

Use Realytics to know more about Coffee roomlink

Satisfaction Score

Aspect Rank

1 of 4
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Coffee room Place

Coffee room is losing some of its appeal, with a concerning 11% decrease in satisfaction for Place dropping from 94% last year to 83% this year.

Coffee room Atmosphere and Décor

Jun '23May '24

Bosnia And Herzegovina

Use Realytics to know more about Coffee roomlink

Satisfaction Score

Aspect Rank

1 of 4
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Coffee room Service

Coffee room has shown an increase in Service, with a jump from 81% last year to an impressive 85% this year.

Coffee room Staff

Coffee room is struggling to meet customer expectations, with a 14% decrease in satisfaction in Staff aspect, falling from 90% last year to 76% this year.

Coffee room Staff Friendliness

Jun '23May '24

Bosnia And Herzegovina

Coffee room is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 93% last year to 69% this year.

Satisfaction Score

69%
24pp

Aspect Rank

4 of 4
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