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Reporting period: Jul '23Jun '24

Capital Restaurants Overview

<10 Places
Fine Dining

Brand Satisfaction

75%
3pp

Country Rank

Bosnia And Herzegovina
35 of 61

Category Rank

Fine Dining
2 of 2

Rating Score

3.8

Sales Power

Sales Index

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Capital Restaurants Brand Profile

Jul '23Jun '24

Bosnia And Herzegovina

Capital Restaurants has a much lower satisfaction score for its Pricing compared to its other aspects. However, Capital Restaurants has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
10pp
Staff
77%
1pp
Food and Drinks
77%
5pp
Service
68%
32pp
Pricing
46%
5pp
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Capital Restaurants Satisfaction Trend

Jan '24Jun '24

Bosnia And Herzegovina

Capital Restaurants's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Capital Restaurants Food and Drinks

Capital Restaurants is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 82% last year to 77% this year.

Capital Restaurants Dishes

Jul '23Jun '24

Bosnia And Herzegovina

Capital Restaurants has shown an increase in Dishes, with a jump from 68% last year to an impressive 76% this year.

Satisfaction Score

76%
8pp

Aspect Rank

1 of 2
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Capital Restaurants Place

Capital Restaurants is struggling to meet customer expectations, with a 10% decrease in satisfaction in Place aspect, falling from 98% last year to 88% this year.

Capital Restaurants Atmosphere and Décor

Jul '23Jun '24

Bosnia And Herzegovina

Capital Restaurants is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Capital Restaurants Cleanliness and Hygiene

Jul '23Jun '24

Bosnia And Herzegovina

Capital Restaurants is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 94% last year to 88% this year.

Satisfaction Score

88%
6pp

Aspect Rank

1 of 2
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Capital Restaurants Pricing

Capital Restaurants is facing challenges in evolving its Pricing aspect, with a 5% decrease in customer satisfaction, dropping from 51% last year to 46% this year.

Capital Restaurants Price

Jul '23Jun '24

Bosnia And Herzegovina

Capital Restaurants is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Price aspect satisfaction score, dropping from 51% to 46% this year.

Satisfaction Score

46%
5pp

Aspect Rank

2 of 2
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Capital Restaurants Service

Capital Restaurants continues to evolve, with a 32% increase in customer satisfaction of Service, climbing from 36% last year to 68% this year.

Capital Restaurants Staff

Capital Restaurants has successfully improved guest experience, as their "Staff" satisfaction score jumped from 76% last year to an 77% this year.