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Reporting period: Jun '23May '24

Brajlović Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

45%
3pp

Country Rank

Bosnia And Herzegovina
56 of 56

Category Rank

Restaurant
43 of 43

Rating Score

2.5

Sales Power

Sales Index

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Brajlović Restaurant Brand Profile

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant has a much lower satisfaction score for its Service compared to its other aspects. However, Brajlović Restaurant has succeeded in its Food and Drinks aspect, with a 54% satisfaction score.

Food and Drinks
54%
3pp
Place
53%
3pp
Staff
38%
2pp
Pricing
33%
2pp
Service
31%
2pp
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Brajlović Restaurant Satisfaction Trend

Dec '23May '24

Bosnia And Herzegovina

Brajlović Restaurant's brand satisfaction has decreased compared to previous month and now stands at 42%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Brajlović Restaurant Food and Drinks

Brajlović Restaurant is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 57% last year to 54% this year.

Brajlović Restaurant Food Quality

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 22% last year to 20% this year.

Satisfaction Score

20%
2pp

Aspect Rank

30 of 42
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Brajlović Restaurant Dishes

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 52% last year to 49% this year.

Satisfaction Score

49%
3pp

Aspect Rank

41 of 42
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Brajlović Restaurant Place

Brajlović Restaurant has shown an increase in Place, with a jump from 50% last year to an impressive 53% this year.

Brajlović Restaurant Atmosphere and Décor

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is facing challenges in evolving its Atmosphere and Décor aspect, with a 5% decrease in customer satisfaction, dropping from 88% last year to 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

32 of 42
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Brajlović Restaurant Cleanliness and Hygiene

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 32% to 31% this year.

Satisfaction Score

31%
1pp

Aspect Rank

12 of 41
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Brajlović Restaurant Venue Congestion

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant continues to evolve, with a 7% increase in customer satisfaction of Venue Congestion, climbing from 16% last year to 23% this year.

Satisfaction Score

23%
7pp

Aspect Rank

2 of 40
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Brajlović Restaurant Pricing

Brajlović Restaurant has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 31% last year to an 33% this year.

Brajlović Restaurant Price

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 31% to 33% this year.

Satisfaction Score

33%
2pp

Aspect Rank

39 of 42
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Brajlović Restaurant Service

Brajlović Restaurant is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 33% last year to 31% this year.

Brajlović Restaurant Billing and Payment

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is struggling to meet customer expectations, with a 3% decrease in satisfaction in Billing and Payment aspect, falling from 27% last year to 24% this year.

Satisfaction Score

24%
3pp

Aspect Rank

1 of 37
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Brajlović Restaurant Waiting Time

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 23% last year to 21% this year.

Satisfaction Score

21%
2pp

Aspect Rank

20 of 42
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Brajlović Restaurant Order Processing

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant has demonstrated resilience in the industry, with a 22% increase in customer satisfaction for Order Processing rising from 11% to 33% this year.

Satisfaction Score

33%
22pp

Aspect Rank

2 of 42
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Brajlović Restaurant Staff

Brajlović Restaurant is facing challenges in evolving its Staff aspect, with a 2% decrease in customer satisfaction, dropping from 40% last year to 38% this year.

Brajlović Restaurant Staff Friendliness

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant has shown an increase in Staff Friendliness, with a jump from 33% last year to an impressive 38% this year.

Satisfaction Score

38%
5pp

Aspect Rank

30 of 42
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Brajlović Restaurant Staff Members

Jun '23May '24

Bosnia And Herzegovina

Brajlović Restaurant is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff Members aspect satisfaction score, dropping from 40% to 38% this year.

Satisfaction Score

38%
2pp

Aspect Rank

17 of 42
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