Western Steakhouse - White Horse Brand Profile
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse has a much lower satisfaction score for its Service compared to its other aspects. However, Western Steakhouse - White Horse has succeeded in its Staff aspect, with a 89% satisfaction score.
Western Steakhouse - White Horse Satisfaction Trend
Feb '24 — Jul '24
Austria
Western Steakhouse - White Horse's brand satisfaction has decreased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Western Steakhouse - White Horse Food and Drinks
Western Steakhouse - White Horse is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 83% last year to 72% this year.
Western Steakhouse - White Horse Portion Size
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Food Quality
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 50% last year to 32% this year.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Menu Selection
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is still the go-to place for customers, as their Menu Selection score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Dishes
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 73% last year to 65% this year.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Drinks
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Place
Western Steakhouse - White Horse has shown an increase in Place, with a jump from 86% last year to an impressive 87% this year.
Western Steakhouse - White Horse Atmosphere and Décor
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse remains a consumer favourite, maintaining a consistent 38% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Aspect Rank
Western Steakhouse - White Horse Restrooms
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Options for different visitors
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is still the go-to place for customers, as their Options for different visitors score remains high at 60%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Child-Friendly Conditions
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Service
Western Steakhouse - White Horse is facing challenges in evolving its Service aspect, with a 6% decrease in customer satisfaction, dropping from 76% last year to 70% this year.
Western Steakhouse - White Horse Dining Options
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Waiting Time
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is facing challenges in maintaining its customer experience, with a noticeable 27% decrease in their Waiting Time aspect satisfaction score, dropping from 70% to 43% this year.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Order Processing
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse is still the go-to place for customers, as their Order Processing score remains high at 40%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Staff
Western Steakhouse - White Horse continues to evolve, with a 3% increase in customer satisfaction of Staff, climbing from 86% last year to 89% this year.
Western Steakhouse - White Horse Staff Competence
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Staff Friendliness
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Staff Attentiveness
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
Western Steakhouse - White Horse Staff Members
Aug '23 — Jul '24
Austria
Western Steakhouse - White Horse remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank