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Reporting period: Apr '23Mar '24

Western Steakhouse - White Horse Overview

<10 Places
Bar and Pub

Brand Satisfaction

75%
9pp

Country Rank

Austria
452 of 596

Category Rank

Bar and Pub
80 of 101

Rating Score

3.6

Sales Power

Sales Index

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Western Steakhouse - White Horse Brand Profile

Apr '23Mar '24

Austria

Western Steakhouse - White Horse has a much lower satisfaction score for its Service compared to its other aspects. However, Western Steakhouse - White Horse has succeeded in its Place aspect, with a 82% satisfaction score.

Place
82%
17pp
Staff
81%
3pp
Food and Drinks
72%
13pp
Service
68%
12pp
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Western Steakhouse - White Horse Satisfaction Trend

Last 6 months

Austria

Western Steakhouse - White Horse's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Western Steakhouse - White Horse Food and Drinks

Western Steakhouse - White Horse is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 85% last year to 72% this year.

Western Steakhouse - White Horse Food Quality

Apr '23Mar '24

Austria

Western Steakhouse - White Horse remains a consumer favourite, maintaining a consistent 26% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

26%

Aspect Rank

60 of 101
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Western Steakhouse - White Horse Dishes

Apr '23Mar '24

Austria

Western Steakhouse - White Horse is struggling to meet customer expectations, with a 20% decrease in satisfaction in Dishes aspect, falling from 77% last year to 57% this year.

Satisfaction Score

57%
20pp

Aspect Rank

85 of 100
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Western Steakhouse - White Horse Place

Western Steakhouse - White Horse is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 99% last year to 82% this year.

Western Steakhouse - White Horse Atmosphere and Décor

Apr '23Mar '24

Austria

Western Steakhouse - White Horse is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

92 of 101
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Western Steakhouse - White Horse Service

Western Steakhouse - White Horse is facing challenges in evolving its Service aspect, with a 12% decrease in customer satisfaction, dropping from 80% last year to 68% this year.

Western Steakhouse - White Horse Staff

Western Steakhouse - White Horse is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Staff aspect satisfaction score, dropping from 84% to 81% this year.

Satisfaction Score

Aspect Rank

18 of 101
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