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Reporting period: Jul '23Jun '24

Western Steakhouse - White Horse Overview

<10 Places
Bar and Pub

Brand Satisfaction

77%
7pp

Country Rank

Austria
383 of 557

Category Rank

Bar and Pub
70 of 93

Rating Score

3.7

Sales Power

Sales Index

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Western Steakhouse - White Horse Brand Profile

Jul '23Jun '24

Austria

Western Steakhouse - White Horse has a much lower satisfaction score for its Service compared to its other aspects. However, Western Steakhouse - White Horse has succeeded in its Staff aspect, with a 85% satisfaction score.

Staff
85%
1pp
Place
84%
6pp
Food and Drinks
72%
12pp
Service
70%
7pp
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Western Steakhouse - White Horse Satisfaction Trend

Jan '24Jun '24

Austria

Western Steakhouse - White Horse's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Western Steakhouse - White Horse Food and Drinks

Western Steakhouse - White Horse is losing some of its appeal, with a concerning 12% decrease in satisfaction for Food and Drinks dropping from 84% last year to 72% this year.

Western Steakhouse - White Horse Food Quality

Jul '23Jun '24

Austria

Western Steakhouse - White Horse is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 31% this year.

Satisfaction Score

31%
13pp

Aspect Rank

55 of 93
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Western Steakhouse - White Horse Dishes

Jul '23Jun '24

Austria

Western Steakhouse - White Horse is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 61% this year.

Satisfaction Score

61%
15pp

Aspect Rank

78 of 93
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Western Steakhouse - White Horse Place

Western Steakhouse - White Horse is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 90% last year to 84% this year.

Western Steakhouse - White Horse Atmosphere and Décor

Jul '23Jun '24

Austria

Western Steakhouse - White Horse is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

83 of 93
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Western Steakhouse - White Horse Service

Western Steakhouse - White Horse is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 77% to 70% this year.

Western Steakhouse - White Horse Waiting Time

Jul '23Jun '24

Austria

Western Steakhouse - White Horse is losing some of its appeal, with a concerning 33% decrease in satisfaction for Waiting Time dropping from 70% last year to 37% this year.

Satisfaction Score

37%
33pp

Aspect Rank

25 of 92
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Western Steakhouse - White Horse Staff

Western Steakhouse - White Horse has shown an increase in Staff, with a jump from 84% last year to an impressive 85% this year.

Western Steakhouse - White Horse Staff Friendliness

Jul '23Jun '24

Austria

Use Realytics to know more about Western Steakhouse - White Horselink

Satisfaction Score

Aspect Rank

19 of 93
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