Vapiano Brand Profile
Jul '23 — Jun '24
Austria
Vapiano has a much lower satisfaction score for its Service compared to its other aspects. However, Vapiano has succeeded in its Location aspect, with a 86% satisfaction score.
Vapiano Satisfaction Trend
Jan '24 — Jun '24
Austria
Vapiano's brand satisfaction has increased compared to previous month and now stands at 60%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vapiano Food and Drinks
Vapiano is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 71% last year to 66% this year.
Vapiano Portion Size
Jul '23 — Jun '24
Austria
Vapiano is struggling to meet customer expectations, with a 30% decrease in satisfaction in Portion Size aspect, falling from 76% last year to 46% this year.
Satisfaction Score
Aspect Rank
Vapiano Food Quality
Jul '23 — Jun '24
Austria
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 43% last year to 34% this year.
Satisfaction Score
Aspect Rank
Vapiano Menu Selection
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Vapiano Dishes
Jul '23 — Jun '24
Austria
Vapiano is facing challenges in evolving its Dishes aspect, with a 4% decrease in customer satisfaction, dropping from 63% last year to 59% this year.
Satisfaction Score
Aspect Rank
Vapiano Drinks
Jul '23 — Jun '24
Austria
Vapiano is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Drinks aspect satisfaction score, dropping from 80% to 74% this year.
Satisfaction Score
Aspect Rank
Vapiano Cuisines
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Vapiano Location
Vapiano is losing some of its appeal, with a concerning 9% decrease in satisfaction for Location dropping from 95% last year to 86% this year.
Vapiano Conveniently Situated
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Vapiano Views and Surroundings
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Vapiano Place
Vapiano is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 68% last year to 67% this year.
Vapiano Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
Vapiano Cleanliness and Hygiene
Jul '23 — Jun '24
Austria
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 55% last year to 42% this year.
Satisfaction Score
Aspect Rank
Vapiano Restrooms
Jul '23 — Jun '24
Austria
Vapiano remains a consumer favourite, maintaining a consistent 43% satisfaction score in Restrooms aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Vapiano Comfort
Jul '23 — Jun '24
Austria
Vapiano has shown an increase in Comfort, with a jump from 18% last year to an impressive 38% this year.
Satisfaction Score
Aspect Rank
Vapiano Dining Area
Jul '23 — Jun '24
Austria
Vapiano is facing challenges in evolving its Dining Area aspect, with a 4% decrease in customer satisfaction, dropping from 84% last year to 80% this year.
Satisfaction Score
Aspect Rank
Vapiano Pricing
Vapiano is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 54% to 52% this year.
Vapiano Price
Jul '23 — Jun '24
Austria
Vapiano is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 54% last year to 51% this year.
Satisfaction Score
Aspect Rank
Vapiano Service
Vapiano continues to evolve, with a 3% increase in customer satisfaction of Service, climbing from 46% last year to 49% this year.
Vapiano Dining Options
Jul '23 — Jun '24
Austria
Vapiano is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dining Options aspect, falling from 76% last year to 69% this year.
Satisfaction Score
Aspect Rank
Vapiano Waiting Time
Jul '23 — Jun '24
Austria
Vapiano is still the go-to place for customers, as their Waiting Time score remains high at 37%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Vapiano Order Processing
Jul '23 — Jun '24
Austria
Vapiano remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Vapiano Staff
Vapiano has successfully improved guest experience, as their "Staff" satisfaction score jumped from 56% last year to an 60% this year.
Vapiano Staff Friendliness
Jul '23 — Jun '24
Austria
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 63% last year to 61% this year.
Satisfaction Score
Aspect Rank
Vapiano Staff Members
Jul '23 — Jun '24
Austria
Vapiano continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 39% to 62% this year.
Satisfaction Score
Aspect Rank
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