URBAN´s Lounge Brand Profile
Aug '23 — Jul '24
Austria
URBAN´s Lounge has a much lower satisfaction score for its Pricing compared to its other aspects. However, URBAN´s Lounge has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
URBAN´s Lounge Satisfaction Trend
Feb '24 — Jul '24
Austria
URBAN´s Lounge's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
URBAN´s Lounge Food and Drinks
URBAN´s Lounge has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 88% this year.
URBAN´s Lounge Portion Size
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.
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URBAN´s Lounge Food Quality
Aug '23 — Jul '24
Austria
URBAN´s Lounge continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 50% last year to 72% this year.
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URBAN´s Lounge Menu Selection
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.
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URBAN´s Lounge Dishes
Aug '23 — Jul '24
Austria
URBAN´s Lounge has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 79% last year to an 86% this year.
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URBAN´s Lounge Drinks
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 81% satisfaction score in Drinks aspect for both this year and last year.
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URBAN´s Lounge Place
URBAN´s Lounge continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 83% to 87% this year.
URBAN´s Lounge Atmosphere and Décor
Aug '23 — Jul '24
Austria
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URBAN´s Lounge Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 40%, consistent with last year's score.
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URBAN´s Lounge Options for different visitors
Aug '23 — Jul '24
Austria
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URBAN´s Lounge Venue Congestion
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 50% satisfaction score in Venue Congestion aspect for both this year and last year.
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URBAN´s Lounge Dining Area
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
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URBAN´s Lounge Pricing
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 71% satisfaction score in Pricing aspect for both this year and last year.
URBAN´s Lounge Price
Aug '23 — Jul '24
Austria
URBAN´s Lounge is losing some of its appeal, with a concerning 9% decrease in satisfaction for Price dropping from 79% last year to 70% this year.
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URBAN´s Lounge Service
URBAN´s Lounge has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Service rising from 68% to 78% this year.
URBAN´s Lounge Billing and Payment
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Billing and Payment score remains high at 22%, consistent with last year's score.
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URBAN´s Lounge Dining Options
Aug '23 — Jul '24
Austria
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URBAN´s Lounge Waiting Time
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 60% satisfaction score in Waiting Time aspect for both this year and last year.
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URBAN´s Lounge Order Processing
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.
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URBAN´s Lounge Staff
URBAN´s Lounge is struggling to meet customer expectations, with a 6% decrease in satisfaction in Staff aspect, falling from 83% last year to 77% this year.
URBAN´s Lounge Staff Competence
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
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URBAN´s Lounge Staff Friendliness
Aug '23 — Jul '24
Austria
URBAN´s Lounge is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 87% last year to 76% this year.
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URBAN´s Lounge Staff Attentiveness
Aug '23 — Jul '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Staff Attentiveness score remains high at 89%, consistent with last year's score.
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URBAN´s Lounge Staff Avaliability
Aug '23 — Jul '24
Austria
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URBAN´s Lounge Staff Members
Aug '23 — Jul '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Members aspect for both this year and last year.
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