URBAN´s Lounge Brand Profile
Jul '23 — Jun '24
Austria
URBAN´s Lounge has a much lower satisfaction score for its Pricing compared to its other aspects. However, URBAN´s Lounge has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
URBAN´s Lounge Satisfaction Trend
Jan '24 — Jun '24
Austria
URBAN´s Lounge's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
URBAN´s Lounge Food and Drinks
URBAN´s Lounge has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 88% this year.
URBAN´s Lounge Food Quality
Jul '23 — Jun '24
Austria
URBAN´s Lounge continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 51% last year to 52% this year.
Satisfaction Score
Aspect Rank
URBAN´s Lounge Menu Selection
Jul '23 — Jun '24
Austria
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 89% satisfaction score in Menu Selection aspect for both this year and last year.
Satisfaction Score
Aspect Rank
URBAN´s Lounge Dishes
Jul '23 — Jun '24
Austria
URBAN´s Lounge has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 78% last year to an 88% this year.
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Aspect Rank
URBAN´s Lounge Drinks
Jul '23 — Jun '24
Austria
URBAN´s Lounge is still the go-to place for customers, as their Drinks score remains high at 76%, consistent with last year's score.
Satisfaction Score
Aspect Rank
URBAN´s Lounge Place
URBAN´s Lounge continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 83% to 87% this year.
URBAN´s Lounge Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
URBAN´s Lounge Pricing
URBAN´s Lounge remains a consumer favourite, maintaining a consistent 69% satisfaction score in Pricing aspect for both this year and last year.
URBAN´s Lounge Price
Jul '23 — Jun '24
Austria
URBAN´s Lounge is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 72% last year to 69% this year.
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Aspect Rank
URBAN´s Lounge Service
URBAN´s Lounge has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Service rising from 66% to 73% this year.
URBAN´s Lounge Staff
URBAN´s Lounge is still the go-to place for customers, as their Staff score remains high at 82%, consistent with last year's score.
URBAN´s Lounge Staff Friendliness
Jul '23 — Jun '24
Austria
URBAN´s Lounge is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff Friendliness aspect, falling from 89% last year to 81% this year.
Satisfaction Score
Aspect Rank
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