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Reporting period: Apr '23Mar '24

URBAN´s Lounge Overview

<10 Places
Restaurant

Brand Satisfaction

87%
9pp

Country Rank

Austria
159 of 596

Category Rank

Restaurant
111 of 382

Rating Score

4.1

Sales Power

Sales Index

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URBAN´s Lounge Brand Profile

Apr '23Mar '24

Austria

URBAN´s Lounge has a much lower satisfaction score for its Service compared to its other aspects. However, URBAN´s Lounge has succeeded in its Food and Drinks aspect, with a 91% satisfaction score.

Food and Drinks
91%
9pp
Place
86%
10pp
Staff
86%
7pp
Pricing
81%
Service
76%
13pp
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URBAN´s Lounge Satisfaction Trend

Last 6 months

Austria

URBAN´s Lounge's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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URBAN´s Lounge Food and Drinks

URBAN´s Lounge is one of the most promising brand to delight customers. Use Realytics to know more

URBAN´s Lounge Food Quality

Apr '23Mar '24

Austria

URBAN´s Lounge has shown an increase in Food Quality, with a jump from 38% last year to an impressive 65% this year.

Satisfaction Score

65%
27pp

Aspect Rank

141 of 382
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URBAN´s Lounge Menu Selection

Apr '23Mar '24

Austria

URBAN´s Lounge remains a consumer favourite, maintaining a consistent 88% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

112 of 382
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URBAN´s Lounge Drinks

Apr '23Mar '24

Austria

URBAN´s Lounge is still the go-to place for customers, as their Drinks score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

108 of 381
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Satisfaction Score

Aspect Rank

56 of 382
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URBAN´s Lounge Place

URBAN´s Lounge continues to evolve, with a 10% increase in customer satisfaction of Place, climbing from 76% last year to 86% this year.

Satisfaction Score

Aspect Rank

79 of 382
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URBAN´s Lounge Pricing

URBAN´s Lounge remains a consumer favourite, maintaining a consistent 81% satisfaction score in Pricing aspect for both this year and last year.

URBAN´s Lounge Price

Apr '23Mar '24

Austria

URBAN´s Lounge has successfully improved guest experience, as their "Price" satisfaction score jumped from 64% last year to an 81% this year.

Satisfaction Score

81%
17pp

Aspect Rank

108 of 382
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URBAN´s Lounge Service

URBAN´s Lounge continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 63% to 76% this year.

URBAN´s Lounge Staff

URBAN´s Lounge has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff rising from 79% to 86% this year.

URBAN´s Lounge Staff Friendliness

Apr '23Mar '24

Austria

URBAN´s Lounge has shown an increase in Staff Friendliness, with a jump from 86% last year to an impressive 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

179 of 382
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