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Reporting period: Jun '23May '24

ULRICH Overview

<10 Places
Bar and Pub

Brand Satisfaction

84%
1pp

Country Rank

Austria
242 of 564

Category Rank

Bar and Pub
34 of 92

Rating Score

4.3

Sales Power

Sales Index

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ULRICH Brand Profile

Jun '23May '24

Austria

ULRICH has a much lower satisfaction score for its Pricing compared to its other aspects. However, ULRICH has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
1pp
Service
84%
2pp
Place
79%
9pp
Staff
79%
1pp
Pricing
73%
10pp
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ULRICH Satisfaction Trend

Dec '23May '24

Austria

ULRICH's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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ULRICH Food and Drinks

ULRICH is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 87% last year to 86% this year.

ULRICH Food Quality

Jun '23May '24

Austria

ULRICH is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 56% last year to 55% this year.

Satisfaction Score

55%
1pp

Aspect Rank

27 of 89
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Satisfaction Score

Aspect Rank

14 of 89
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ULRICH Dishes

Jun '23May '24

Austria

ULRICH has shown an increase in Dishes, with a jump from 77% last year to an impressive 78% this year.

Satisfaction Score

78%
1pp

Aspect Rank

39 of 89
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ULRICH Drinks

Jun '23May '24

Austria

ULRICH is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

40 of 89
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ULRICH Place

ULRICH is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 88% last year to 79% this year.

ULRICH Atmosphere and Décor

Jun '23May '24

Austria

ULRICH is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

76 of 89
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ULRICH Pricing

ULRICH continues to evolve, with a 10% increase in customer satisfaction of Pricing, climbing from 63% last year to 73% this year.

ULRICH Price

Jun '23May '24

Austria

ULRICH has successfully improved guest experience, as their "Price" satisfaction score jumped from 61% last year to an 71% this year.

Satisfaction Score

71%
10pp

Aspect Rank

21 of 89
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ULRICH Service

ULRICH is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Service aspect satisfaction score, dropping from 86% to 84% this year.

Satisfaction Score

Aspect Rank

9 of 89
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ULRICH Waiting Time

Jun '23May '24

Austria

ULRICH continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 51% to 60% this year.

Satisfaction Score

60%
9pp

Aspect Rank

13 of 89
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ULRICH Order Processing

Jun '23May '24

Austria

ULRICH has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Order Processing rising from 59% to 70% this year.

Satisfaction Score

70%
11pp

Aspect Rank

4 of 89
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ULRICH Staff

ULRICH has shown an increase in Staff, with a jump from 78% last year to an impressive 79% this year.

ULRICH Staff Friendliness

Jun '23May '24

Austria

ULRICH continues to evolve, with a 3% increase in customer satisfaction of Staff Friendliness, climbing from 82% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

44 of 89
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