ULRICH Brand Profile
Aug '23 — Jul '24
Austria
ULRICH has a much lower satisfaction score for its Pricing compared to its other aspects. However, ULRICH has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.
ULRICH Satisfaction Trend
Feb '24 — Jul '24
Austria
ULRICH's brand satisfaction remains unchanged compared to the previous month and continues to stand at 75%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
ULRICH Food and Drinks
ULRICH is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 87% last year to 85% this year.
ULRICH Portion Size
Aug '23 — Jul '24
Austria
ULRICH remains a consumer favourite, maintaining a consistent 77% satisfaction score in Portion Size aspect for both this year and last year.
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ULRICH Food Quality
Aug '23 — Jul '24
Austria
ULRICH has shown an increase in Food Quality, with a jump from 59% last year to an impressive 62% this year.
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ULRICH Dishes
Aug '23 — Jul '24
Austria
ULRICH is still the go-to place for customers, as their Dishes score remains high at 77%, consistent with last year's score.
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ULRICH Drinks
Aug '23 — Jul '24
Austria
ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Drinks aspect, falling from 92% last year to 89% this year.
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ULRICH Place
ULRICH is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 84% last year to 82% this year.
ULRICH Atmosphere and Décor
Aug '23 — Jul '24
Austria
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ULRICH Options for different visitors
Aug '23 — Jul '24
Austria
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ULRICH Dining Area
Aug '23 — Jul '24
Austria
ULRICH remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.
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ULRICH Pricing
ULRICH continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 65% last year to 70% this year.
ULRICH Price
Aug '23 — Jul '24
Austria
ULRICH has successfully improved guest experience, as their "Price" satisfaction score jumped from 65% last year to an 69% this year.
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ULRICH Service
ULRICH is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 85% last year to 82% this year.
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ULRICH Opening Hours
Aug '23 — Jul '24
Austria
ULRICH is still the go-to place for customers, as their Opening Hours score remains high at 50%, consistent with last year's score.
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ULRICH Dining Options
Aug '23 — Jul '24
Austria
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ULRICH Waiting Time
Aug '23 — Jul '24
Austria
ULRICH continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 47% to 60% this year.
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ULRICH Order Processing
Aug '23 — Jul '24
Austria
ULRICH is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Order Processing aspect satisfaction score, dropping from 70% to 64% this year.
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ULRICH Staff
ULRICH is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff dropping from 82% last year to 76% this year.
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ULRICH Staff Friendliness
Aug '23 — Jul '24
Austria
ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff Friendliness aspect, falling from 85% last year to 82% this year.
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ULRICH Staff Attentiveness
Aug '23 — Jul '24
Austria
ULRICH remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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ULRICH Staff Members
Aug '23 — Jul '24
Austria
ULRICH is still the go-to place for customers, as their Staff Members score remains high at 55%, consistent with last year's score.
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