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Reporting period: Aug '23Jul '24

ULRICH Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
2pp

Country Rank

Austria
253 of 551

Category Rank

Bar and Pub
39 of 94

Rating Score

4.3

Sales Power

Sales Index

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ULRICH Brand Profile

Aug '23Jul '24

Austria

ULRICH has a much lower satisfaction score for its Pricing compared to its other aspects. However, ULRICH has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
2pp
Service
82%
3pp
Place
82%
2pp
Staff
76%
6pp
Pricing
70%
5pp
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ULRICH Satisfaction Trend

Feb '24Jul '24

Austria

ULRICH's brand satisfaction remains unchanged compared to the previous month and continues to stand at 75%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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ULRICH Food and Drinks

ULRICH is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 87% last year to 85% this year.

ULRICH Portion Size

Aug '23Jul '24

Austria

ULRICH remains a consumer favourite, maintaining a consistent 77% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

46 of 86
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ULRICH Food Quality

Aug '23Jul '24

Austria

ULRICH has shown an increase in Food Quality, with a jump from 59% last year to an impressive 62% this year.

Satisfaction Score

62%
3pp

Aspect Rank

31 of 94
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ULRICH Menu Selection

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

42 of 93
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ULRICH Dishes

Aug '23Jul '24

Austria

ULRICH is still the go-to place for customers, as their Dishes score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

48 of 94
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ULRICH Drinks

Aug '23Jul '24

Austria

ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Drinks aspect, falling from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

53 of 94
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ULRICH Cuisines

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

20 of 56
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ULRICH Place

ULRICH is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 84% last year to 82% this year.

ULRICH Atmosphere and Décor

Aug '23Jul '24

Austria

ULRICH is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

84 of 94
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ULRICH Cleanliness and Hygiene

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

24 of 86
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ULRICH Restrooms

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

12 of 74
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ULRICH Options for different visitors

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

28 of 91
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ULRICH Child-Friendly Conditions

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

11 of 61
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ULRICH Comfort

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

4 of 91
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ULRICH Venue Congestion

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

60 of 83
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ULRICH Dining Area

Aug '23Jul '24

Austria

ULRICH remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

40 of 90
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ULRICH Work and study friendly

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

3 of 20
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ULRICH Pricing

ULRICH continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 65% last year to 70% this year.

ULRICH Price

Aug '23Jul '24

Austria

ULRICH has successfully improved guest experience, as their "Price" satisfaction score jumped from 65% last year to an 69% this year.

Satisfaction Score

69%
4pp

Aspect Rank

25 of 94
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ULRICH Promotions

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

9 of 43
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ULRICH Service

ULRICH is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 85% last year to 82% this year.

ULRICH Billing and Payment

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

61 of 72
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ULRICH Opening Hours

Aug '23Jul '24

Austria

ULRICH is still the go-to place for customers, as their Opening Hours score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

12 of 56
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Satisfaction Score

Aspect Rank

30 of 94
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ULRICH Waiting Time

Aug '23Jul '24

Austria

ULRICH continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 47% to 60% this year.

Satisfaction Score

60%
13pp

Aspect Rank

38 of 93
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ULRICH Order Processing

Aug '23Jul '24

Austria

ULRICH is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Order Processing aspect satisfaction score, dropping from 70% to 64% this year.

Satisfaction Score

64%
6pp

Aspect Rank

23 of 94
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ULRICH Staff

ULRICH is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff dropping from 82% last year to 76% this year.

ULRICH Staff Competence

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

25 of 78
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ULRICH Staff Friendliness

Aug '23Jul '24

Austria

ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff Friendliness aspect, falling from 85% last year to 82% this year.

Satisfaction Score

82%
3pp

Aspect Rank

54 of 94
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ULRICH Staff Attentiveness

Aug '23Jul '24

Austria

ULRICH remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

84 of 89
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ULRICH Staff Members

Aug '23Jul '24

Austria

ULRICH is still the go-to place for customers, as their Staff Members score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

64 of 94
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