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Reporting period: Jul '23Jun '24

ULRICH Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
3pp

Country Rank

Austria
263 of 557

Category Rank

Bar and Pub
44 of 93

Rating Score

4.3

Sales Power

Sales Index

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ULRICH Brand Profile

Jul '23Jun '24

Austria

ULRICH has a much lower satisfaction score for its Pricing compared to its other aspects. However, ULRICH has succeeded in its Food and Drinks aspect, with a 85% satisfaction score.

Food and Drinks
85%
2pp
Service
81%
6pp
Place
78%
10pp
Staff
77%
3pp
Pricing
70%
10pp
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ULRICH Satisfaction Trend

Jan '24Jun '24

Austria

ULRICH's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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ULRICH Food and Drinks

ULRICH is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 87% last year to 85% this year.

ULRICH Food Quality

Jul '23Jun '24

Austria

ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 55% this year.

Satisfaction Score

55%
3pp

Aspect Rank

26 of 93
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Satisfaction Score

Aspect Rank

17 of 92
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ULRICH Dishes

Jul '23Jun '24

Austria

ULRICH is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 78% last year to 77% this year.

Satisfaction Score

77%
1pp

Aspect Rank

43 of 93
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ULRICH Drinks

Jul '23Jun '24

Austria

ULRICH is facing challenges in evolving its Drinks aspect, with a 6% decrease in customer satisfaction, dropping from 95% last year to 89% this year.

Satisfaction Score

89%
6pp

Aspect Rank

45 of 93
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ULRICH Place

ULRICH is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Place aspect satisfaction score, dropping from 88% to 78% this year.

ULRICH Atmosphere and Décor

Jul '23Jun '24

Austria

ULRICH is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

82 of 93
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ULRICH Pricing

ULRICH has shown an increase in Pricing, with a jump from 60% last year to an impressive 70% this year.

ULRICH Price

Jul '23Jun '24

Austria

ULRICH continues to evolve, with a 10% increase in customer satisfaction of Price, climbing from 59% last year to 69% this year.

Satisfaction Score

69%
10pp

Aspect Rank

26 of 93
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ULRICH Service

ULRICH is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 87% last year to 81% this year.

Satisfaction Score

Aspect Rank

12 of 92
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ULRICH Waiting Time

Jul '23Jun '24

Austria

ULRICH has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 52% last year to an 57% this year.

Satisfaction Score

57%
5pp

Aspect Rank

11 of 92
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ULRICH Order Processing

Jul '23Jun '24

Austria

ULRICH is struggling to meet customer expectations, with a 3% decrease in satisfaction in Order Processing aspect, falling from 68% last year to 65% this year.

Satisfaction Score

65%
3pp

Aspect Rank

3 of 93
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ULRICH Staff

ULRICH is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 80% last year to 77% this year.

ULRICH Staff Friendliness

Jul '23Jun '24

Austria

ULRICH continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 83% to 85% this year.

Satisfaction Score

85%
2pp

Aspect Rank

47 of 93
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