THELL | Restaurant & Bar formerly known as MOTTO Brand Profile
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO has a much lower satisfaction score for its Pricing compared to its other aspects. However, THELL | Restaurant & Bar formerly known as MOTTO has succeeded in its Food and Drinks aspect, with a 91% satisfaction score.
THELL | Restaurant & Bar formerly known as MOTTO Satisfaction Trend
Jan '24 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO's brand satisfaction remains unchanged compared to the previous month and continues to stand at 83%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
THELL | Restaurant & Bar formerly known as MOTTO Food and Drinks
THELL | Restaurant & Bar formerly known as MOTTO is struggling to meet customer expectations. Use Realytics to know why
THELL | Restaurant & Bar formerly known as MOTTO Food Quality
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food Quality dropping from 91% last year to 76% this year.
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Menu Selection
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Dishes
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO is struggling to meet customer expectations, with a 25% decrease in satisfaction in Dishes aspect, falling from 89% last year to 64% this year.
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Drinks
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Place
THELL | Restaurant & Bar formerly known as MOTTO is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 94% last year to 88% this year.
THELL | Restaurant & Bar formerly known as MOTTO Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Pricing
THELL | Restaurant & Bar formerly known as MOTTO is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 37% last year to 35% this year.
THELL | Restaurant & Bar formerly known as MOTTO Price
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Price aspect satisfaction score, dropping from 34% to 33% this year.
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Service
THELL | Restaurant & Bar formerly known as MOTTO is losing some of its appeal, with a concerning 9% decrease in satisfaction for Service dropping from 88% last year to 79% this year.
THELL | Restaurant & Bar formerly known as MOTTO Dining Options
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Waiting Time
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO remains a consumer favourite, maintaining a consistent 62% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Staff
THELL | Restaurant & Bar formerly known as MOTTO is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff aspect, falling from 92% last year to 84% this year.
THELL | Restaurant & Bar formerly known as MOTTO Staff Friendliness
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
THELL | Restaurant & Bar formerly known as MOTTO Staff Members
Jul '23 — Jun '24
Austria
THELL | Restaurant & Bar formerly known as MOTTO is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 77% last year to 62% this year.
Satisfaction Score
Aspect Rank
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