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Reporting period: Jun '23May '24

The Roots Overview

<10 Places
Bar and Pub

Brand Satisfaction

81%
6pp

Country Rank

Austria
299 of 564

Category Rank

Bar and Pub
48 of 92

Rating Score

4

Sales Power

Sales Index

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The Roots Brand Profile

Jun '23May '24

Austria

The Roots has a much lower satisfaction score for its Service compared to its other aspects. However, The Roots has succeeded in its Staff aspect, with a 88% satisfaction score.

Staff
88%
3pp
Place
87%
4pp
Food and Drinks
79%
4pp
Service
78%
14pp
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The Roots Satisfaction Trend

Dec '23May '24

Austria

The Roots's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Roots Food and Drinks

The Roots has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 79% this year.

The Roots Food Quality

Jun '23May '24

Austria

The Roots remains a consumer favourite, maintaining a consistent 59% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

59%

Aspect Rank

21 of 89
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The Roots Dishes

Jun '23May '24

Austria

The Roots continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 74% last year to 78% this year.

Satisfaction Score

78%
4pp

Aspect Rank

43 of 89
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The Roots Place

The Roots has successfully improved guest experience, as their "Place" satisfaction score jumped from 83% last year to an 87% this year.

Satisfaction Score

Aspect Rank

37 of 89
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The Roots Service

The Roots continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 64% to 78% this year.

The Roots Staff

The Roots is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff dropping from 91% last year to 88% this year.

The Roots Staff Friendliness

Jun '23May '24

Austria

The Roots is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

20 of 89
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