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Reporting period: Apr '23Mar '24

Som Kitchen Overview

<10 Places
Restaurant

Brand Satisfaction

83%
3pp

Country Rank

Austria
295 of 596

Category Rank

Restaurant
199 of 382

Rating Score

4.1

Sales Power

Sales Index

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Som Kitchen Brand Profile

Apr '23Mar '24

Austria

Som Kitchen has a much lower satisfaction score for its Staff compared to its other aspects. However, Som Kitchen has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
4pp
Pricing
83%
11pp
Service
77%
12pp
Staff
73%
15pp
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Som Kitchen Satisfaction Trend

Last 6 months

Austria

Som Kitchen's brand satisfaction has decreased compared to previous month and now stands at 58%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Som Kitchen Food and Drinks

Som Kitchen is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 90% last year to 86% this year.

Som Kitchen Food Quality

Apr '23Mar '24

Austria

Som Kitchen is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 79% this year.

Satisfaction Score

79%
4pp

Aspect Rank

57 of 382
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Som Kitchen Portion Size

Apr '23Mar '24

Austria

Som Kitchen has shown an increase in Portion Size, with a jump from 88% last year to an impressive 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

60 of 375
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Som Kitchen Cuisines

Apr '23Mar '24

Austria

Use Realytics to know more about Som Kitchenlink

Satisfaction Score

Aspect Rank

54 of 301
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Som Kitchen Dishes

Apr '23Mar '24

Austria

Som Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 67% this year.

Satisfaction Score

67%
9pp

Aspect Rank

308 of 382
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Som Kitchen Pricing

Som Kitchen continues to evolve, with a 11% increase in customer satisfaction of Pricing, climbing from 72% last year to 83% this year.

Som Kitchen Price

Apr '23Mar '24

Austria

Som Kitchen has successfully improved guest experience, as their "Price" satisfaction score jumped from 75% last year to an 83% this year.

Satisfaction Score

83%
8pp

Aspect Rank

102 of 382
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Som Kitchen Service

Som Kitchen continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 65% to 77% this year.

Som Kitchen Staff

Som Kitchen is facing challenges in evolving its Staff aspect, with a 15% decrease in customer satisfaction, dropping from 88% last year to 73% this year.

Som Kitchen Staff Friendliness

Apr '23Mar '24

Austria

Som Kitchen is facing challenges in maintaining its customer experience, with a noticeable 23% decrease in their Staff Friendliness aspect satisfaction score, dropping from 91% to 68% this year.

Satisfaction Score

68%
23pp

Aspect Rank

324 of 382
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