Som Kitchen Brand Profile
Jul '23 — Jun '24
Austria
Som Kitchen has a much lower satisfaction score for its Staff compared to its other aspects. However, Som Kitchen has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.
Som Kitchen Satisfaction Trend
Jan '24 — Jun '24
Austria
Som Kitchen's brand satisfaction has increased compared to previous month and now stands at 54%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Som Kitchen Food and Drinks
Som Kitchen is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 91% last year to 83% this year.
Som Kitchen Food Quality
Jul '23 — Jun '24
Austria
Som Kitchen is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 72% this year.
Satisfaction Score
Aspect Rank
Som Kitchen Dishes
Jul '23 — Jun '24
Austria
Som Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 68% this year.
Satisfaction Score
Aspect Rank
Som Kitchen Cuisines
Jul '23 — Jun '24
Austria
Som Kitchen is facing challenges in evolving its Cuisines aspect, with a 13% decrease in customer satisfaction, dropping from 100% last year to 87% this year.
Satisfaction Score
Aspect Rank
Som Kitchen Service
Som Kitchen is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Service aspect satisfaction score, dropping from 75% to 57% this year.
Som Kitchen Staff
Som Kitchen is losing some of its appeal, with a concerning 39% decrease in satisfaction for Staff dropping from 91% last year to 52% this year.
Som Kitchen Staff Friendliness
Jul '23 — Jun '24
Austria
Som Kitchen is struggling to meet customer expectations, with a 36% decrease in satisfaction in Staff Friendliness aspect, falling from 91% last year to 55% this year.
Satisfaction Score
Aspect Rank