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Reporting period: Jul '23Jun '24

Som Kitchen Overview

<10 Places
Restaurant

Brand Satisfaction

75%
13pp

Country Rank

Austria
410 of 557

Category Rank

Restaurant
276 of 366

Rating Score

3.8

Sales Power

Sales Index

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Som Kitchen Brand Profile

Jul '23Jun '24

Austria

Som Kitchen has a much lower satisfaction score for its Staff compared to its other aspects. However, Som Kitchen has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
8pp
Service
57%
18pp
Staff
52%
39pp
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Som Kitchen Satisfaction Trend

Jan '24Jun '24

Austria

Som Kitchen's brand satisfaction has increased compared to previous month and now stands at 54%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Som Kitchen Food and Drinks

Som Kitchen is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 91% last year to 83% this year.

Som Kitchen Food Quality

Jul '23Jun '24

Austria

Som Kitchen is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 72% this year.

Satisfaction Score

72%
11pp

Aspect Rank

84 of 366
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Som Kitchen Dishes

Jul '23Jun '24

Austria

Som Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

290 of 366
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Som Kitchen Cuisines

Jul '23Jun '24

Austria

Som Kitchen is facing challenges in evolving its Cuisines aspect, with a 13% decrease in customer satisfaction, dropping from 100% last year to 87% this year.

Satisfaction Score

87%
13pp

Aspect Rank

54 of 286
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Som Kitchen Service

Som Kitchen is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Service aspect satisfaction score, dropping from 75% to 57% this year.

Som Kitchen Staff

Som Kitchen is losing some of its appeal, with a concerning 39% decrease in satisfaction for Staff dropping from 91% last year to 52% this year.

Som Kitchen Staff Friendliness

Jul '23Jun '24

Austria

Som Kitchen is struggling to meet customer expectations, with a 36% decrease in satisfaction in Staff Friendliness aspect, falling from 91% last year to 55% this year.

Satisfaction Score

55%
36pp

Aspect Rank

337 of 366
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