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Reporting period: Jun '23May '24

Sacher Eck Wien Overview

<10 Places
Bar and Pub

Brand Satisfaction

58%
10pp

Country Rank

Austria
550 of 564

Category Rank

Bar and Pub
91 of 92

Rating Score

3.1

Sales Power

Sales Index

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Sacher Eck Wien Brand Profile

Jun '23May '24

Austria

Sacher Eck Wien has a much lower satisfaction score for its Service compared to its other aspects. However, Sacher Eck Wien has succeeded in its Place aspect, with a 79% satisfaction score.

Place
79%
7pp
Food and Drinks
65%
10pp
Staff
51%
15pp
Service
49%
10pp
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Sacher Eck Wien Satisfaction Trend

Dec '23May '24

Austria

Sacher Eck Wien's brand satisfaction has decreased compared to previous month and now stands at 52%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sacher Eck Wien Food and Drinks

Sacher Eck Wien is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 75% last year to 65% this year.

Sacher Eck Wien Food Quality

Jun '23May '24

Austria

Sacher Eck Wien has shown an increase in Food Quality, with a jump from 20% last year to an impressive 22% this year.

Satisfaction Score

22%
2pp

Aspect Rank

61 of 89
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Sacher Eck Wien Dishes

Jun '23May '24

Austria

Sacher Eck Wien is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 76% last year to 73% this year.

Satisfaction Score

73%
3pp

Aspect Rank

49 of 89
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Sacher Eck Wien Drinks

Jun '23May '24

Austria

Sacher Eck Wien is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 93% last year to 74% this year.

Satisfaction Score

74%
19pp

Aspect Rank

64 of 89
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Sacher Eck Wien Place

Sacher Eck Wien is facing challenges in evolving its Place aspect, with a 7% decrease in customer satisfaction, dropping from 86% last year to 79% this year.

Sacher Eck Wien Atmosphere and Décor

Jun '23May '24

Austria

Sacher Eck Wien is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 99% to 90% this year.

Satisfaction Score

90%
9pp

Aspect Rank

84 of 89
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Sacher Eck Wien Service

Sacher Eck Wien is losing some of its appeal, with a concerning 10% decrease in satisfaction for Service dropping from 59% last year to 49% this year.

Sacher Eck Wien Waiting Time

Jun '23May '24

Austria

Sacher Eck Wien continues to evolve, with a 6% increase in customer satisfaction of Waiting Time, climbing from 49% last year to 55% this year.

Satisfaction Score

55%
6pp

Aspect Rank

15 of 89
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Sacher Eck Wien Staff

Sacher Eck Wien is struggling to meet customer expectations, with a 15% decrease in satisfaction in Staff aspect, falling from 66% last year to 51% this year.