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Reporting period: Jun '23May '24

NENI am Wasser Overview

<10 Places
Restaurant

Brand Satisfaction

78%

Country Rank

Austria
358 of 564

Category Rank

Restaurant
246 of 369

Rating Score

4.1

Sales Power

Sales Index

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NENI am Wasser Brand Profile

Jun '23May '24

Austria

NENI am Wasser has a much lower satisfaction score for its Pricing compared to its other aspects. However, NENI am Wasser has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Food and Drinks
86%
2pp
Place
79%
2pp
Staff
75%
2pp
Service
67%
1pp
Pricing
31%
11pp
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NENI am Wasser Satisfaction Trend

Dec '23May '24

Austria

NENI am Wasser's brand satisfaction has decreased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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NENI am Wasser Food and Drinks

NENI am Wasser has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 86% this year.

NENI am Wasser Portion Size

Jun '23May '24

Austria

NENI am Wasser continues to evolve, with a 21% increase in customer satisfaction of Portion Size, climbing from 36% last year to 57% this year.

Satisfaction Score

57%
21pp

Aspect Rank

88 of 359
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NENI am Wasser Food Quality

Jun '23May '24

Austria

NENI am Wasser has successfully improved guest experience, as their "Food Quality" satisfaction score jumped from 56% last year to an 69% this year.

Satisfaction Score

69%
13pp

Aspect Rank

100 of 369
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NENI am Wasser Menu Selection

Jun '23May '24

Austria

NENI am Wasser continues to improve, with a notable increase in customer satisfaction for their Menu Selection aspect, rising from 83% to 90% this year.

Satisfaction Score

90%
7pp

Aspect Rank

85 of 369
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NENI am Wasser Dishes

Jun '23May '24

Austria

NENI am Wasser has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Dishes rising from 75% to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

233 of 369
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NENI am Wasser Drinks

Jun '23May '24

Austria

NENI am Wasser remains a consumer favourite, maintaining a consistent 84% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

101 of 368
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NENI am Wasser Location

NENI am Wasser is struggling to meet customer expectations. Use Realytics to know why

NENI am Wasser Parking

Jun '23May '24

Austria

NENI am Wasser is still the go-to place for customers, as their Parking score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

79 of 217
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NENI am Wasser Conveniently Situated

Jun '23May '24

Austria

Use Realytics to know more about NENI am Wasserlink

Satisfaction Score

Aspect Rank

91 of 320
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NENI am Wasser Views and Surroundings

Jun '23May '24

Austria

Use Realytics to know more about NENI am Wasserlink

Satisfaction Score

Aspect Rank

101 of 319
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NENI am Wasser Place

NENI am Wasser has shown an increase in Place, with a jump from 77% last year to an impressive 79% this year.

Satisfaction Score

Aspect Rank

161 of 369
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NENI am Wasser Dining Area

Jun '23May '24

Austria

NENI am Wasser is losing some of its appeal, with a concerning 22% decrease in satisfaction for Dining Area dropping from 62% last year to 40% this year.

Satisfaction Score

40%
22pp

Aspect Rank

18 of 359
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NENI am Wasser Pricing

NENI am Wasser is struggling to meet customer expectations, with a 11% decrease in satisfaction in Pricing aspect, falling from 42% last year to 31% this year.

NENI am Wasser Price

Jun '23May '24

Austria

NENI am Wasser is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 41% last year to 31% this year.

Satisfaction Score

31%
10pp

Aspect Rank

337 of 369
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NENI am Wasser Service

NENI am Wasser is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 68% last year to 67% this year.

NENI am Wasser Billing and Payment

Jun '23May '24

Austria

NENI am Wasser continues to evolve, with a 4% increase in customer satisfaction of Billing and Payment, climbing from 33% last year to 37% this year.

Satisfaction Score

37%
4pp

Aspect Rank

3 of 281
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NENI am Wasser Dining Options

Jun '23May '24

Austria

NENI am Wasser has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 86% last year to an 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

55 of 369
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NENI am Wasser Waiting Time

Jun '23May '24

Austria

NENI am Wasser remains a consumer favourite, maintaining a consistent 63% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

76 of 368
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NENI am Wasser Order Processing

Jun '23May '24

Austria

NENI am Wasser is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Order Processing aspect satisfaction score, dropping from 51% to 40% this year.

Satisfaction Score

40%
11pp

Aspect Rank

55 of 368
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NENI am Wasser Staff

NENI am Wasser is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 77% last year to 75% this year.

NENI am Wasser Staff Friendliness

Jun '23May '24

Austria

NENI am Wasser is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff Friendliness aspect, falling from 84% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

247 of 369
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NENI am Wasser Staff Attentiveness

Jun '23May '24

Austria

NENI am Wasser continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 70% to 74% this year.

Satisfaction Score

74%
4pp

Aspect Rank

58 of 356
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NENI am Wasser Staff Members

Jun '23May '24

Austria

NENI am Wasser has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff Members rising from 47% to 48% this year.

Satisfaction Score

48%
1pp

Aspect Rank

142 of 369
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