McDonald's Overview

McDonald's is losing some of its appeal, with a concerning 6% decrease in satisfaction for Portion Size dropping from 44% last year to 38% this year.

McDonald's has shown an increase in Food Quality, with a jump from 23% last year to an impressive 24% this year.

McDonald's is still the go-to place for customers, as their Dishes score remains high at 43%, consistent with last year's score.

McDonald's remains a consumer favourite, maintaining a consistent 56% satisfaction score in Drinks aspect for both this year and last year.

McDonald's has successfully improved guest experience, as their "Parking" satisfaction score jumped from 63% last year to an 64% this year.

McDonald's is struggling to meet customer expectations, with a 1% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 56% last year to 55% this year.

McDonald's has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Options for different visitors rising from 68% to 69% this year.

McDonald's is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 87%, consistent with last year's score.

McDonald's continues to evolve, with a 8% increase in customer satisfaction of Dining Area, climbing from 56% last year to 64% this year.

McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 33% last year to 32% this year.

McDonald's continues to improve, with a notable increase in customer satisfaction for their Opening Hours aspect, rising from 26% to 38% this year.

McDonald's has shown an increase in Waiting Time, with a jump from 31% last year to an impressive 36% this year.

McDonald's continues to evolve, with a 2% increase in customer satisfaction of Order Processing, climbing from 22% last year to 24% this year.

McDonald's remains a consumer favourite, maintaining a consistent 22% satisfaction score in Staff Competence aspect for both this year and last year.

McDonald's is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Friendliness aspect satisfaction score, dropping from 46% to 41% this year.

McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Members dropping from 47% last year to 46% this year.