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Reporting period: Jul '23Jun '24

mamma mia Overview

<10 Places
Restaurant

Brand Satisfaction

88%
2pp

Country Rank

Austria
130 of 557

Category Rank

Restaurant
95 of 366

Rating Score

4.5

Sales Power

Sales Index

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mamma mia Brand Profile

Jul '23Jun '24

Austria

mamma mia has a much lower satisfaction score for its Place compared to its other aspects. However, mamma mia has succeeded in its Staff aspect, with a 94% satisfaction score.

Staff
94%
14pp
Food and Drinks
90%
Pricing
90%
2pp
Service
80%
6pp
Place
69%
1pp
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mamma mia Satisfaction Trend

Jan '24Jun '24

Austria

mamma mia's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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mamma mia Food and Drinks

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mamma mia Food Quality

Jul '23Jun '24

Austria

mamma mia is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 60% last year to 52% this year.

Satisfaction Score

52%
8pp

Aspect Rank

215 of 366
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Satisfaction Score

Aspect Rank

63 of 366
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mamma mia Place

mamma mia is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 70% last year to 69% this year.

mamma mia Atmosphere and Décor

Jul '23Jun '24

Austria

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Satisfaction Score

Aspect Rank

80 of 366
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mamma mia Pricing

mamma mia is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 92% last year to 90% this year.

mamma mia Price

Jul '23Jun '24

Austria

mamma mia is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 94% last year to 90% this year.

Satisfaction Score

90%
4pp

Aspect Rank

59 of 366
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mamma mia Service

mamma mia has shown an increase in Service, with a jump from 74% last year to an impressive 80% this year.

mamma mia Dining Options

Jul '23Jun '24

Austria

mamma mia remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

70 of 366
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mamma mia Waiting Time

Jul '23Jun '24

Austria

mamma mia is still the go-to place for customers, as their Waiting Time score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

56 of 365
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mamma mia Staff

mamma mia is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

105 of 366
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mamma mia Staff Members

Jul '23Jun '24

Austria

mamma mia remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

45 of 366
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