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Reporting period: Jun '23May '24

mamma mia Overview

<10 Places
Restaurant

Brand Satisfaction

87%

Country Rank

Austria
160 of 564

Category Rank

Restaurant
120 of 369

Rating Score

4.4

Sales Power

Sales Index

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mamma mia Brand Profile

Jun '23May '24

Austria

mamma mia has a much lower satisfaction score for its Place compared to its other aspects. However, mamma mia has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Staff
90%
9pp
Food and Drinks
89%
2pp
Pricing
89%
2pp
Service
77%
4pp
Place
70%
3pp
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mamma mia Satisfaction Trend

Dec '23May '24

Austria

mamma mia's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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mamma mia Food and Drinks

mamma mia is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 91% last year to 89% this year.

mamma mia Food Quality

Jun '23May '24

Austria

mamma mia remains a consumer favourite, maintaining a consistent 46% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

46%

Aspect Rank

232 of 355
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Satisfaction Score

Aspect Rank

63 of 355
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mamma mia Location

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Satisfaction Score

Aspect Rank

77 of 310
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mamma mia Views and Surroundings

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

56 of 306
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mamma mia Place

mamma mia is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 73% last year to 70% this year.

mamma mia Atmosphere and Décor

Jun '23May '24

Austria

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Satisfaction Score

Aspect Rank

78 of 355
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mamma mia Pricing

mamma mia is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 91% last year to 89% this year.

Satisfaction Score

Aspect Rank

40 of 355
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mamma mia Service

mamma mia has shown an increase in Service, with a jump from 73% last year to an impressive 77% this year.

mamma mia Waiting Time

Jun '23May '24

Austria

mamma mia is still the go-to place for customers, as their Waiting Time score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

75 of 354
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mamma mia Staff

mamma mia continues to evolve, with a 9% increase in customer satisfaction of Staff, climbing from 81% last year to 90% this year.

Satisfaction Score

Aspect Rank

131 of 355
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