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Reporting period: Aug '23Jul '24

Ludwig Overview

<10 Places
Restaurant

Brand Satisfaction

78%
3pp

Country Rank

Austria
342 of 551

Category Rank

Restaurant
232 of 354

Rating Score

4

Sales Power

Sales Index

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Ludwig Brand Profile

Aug '23Jul '24

Austria

Ludwig has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ludwig has succeeded in its Food and Drinks aspect, with a 81% satisfaction score.

Food and Drinks
81%
1pp
Staff
77%
12pp
Place
74%
8pp
Service
69%
2pp
Pricing
59%
7pp
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Ludwig Satisfaction Trend

Feb '24Jul '24

Austria

Ludwig's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ludwig Food and Drinks

Ludwig is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 82% last year to 81% this year.

Ludwig Portion Size

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

113 of 348
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Ludwig Food Quality

Aug '23Jul '24

Austria

Ludwig is struggling to meet customer expectations, with a 21% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 38% this year.

Satisfaction Score

38%
21pp

Aspect Rank

298 of 354
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Satisfaction Score

Aspect Rank

133 of 353
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Ludwig Dishes

Aug '23Jul '24

Austria

Ludwig remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

182 of 354
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Ludwig Drinks

Aug '23Jul '24

Austria

Ludwig is still the go-to place for customers, as their Drinks score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

151 of 353
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Ludwig Place

Ludwig is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 82% last year to 74% this year.

Ludwig Atmosphere and Décor

Aug '23Jul '24

Austria

Ludwig is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

252 of 353
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Ludwig Cleanliness and Hygiene

Aug '23Jul '24

Austria

Ludwig remains a consumer favourite, maintaining a consistent 57% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

210 of 338
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Ludwig Restrooms

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

174 of 284
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Ludwig Options for different visitors

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

192 of 331
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Ludwig Child-Friendly Conditions

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

64 of 271
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Ludwig Comfort

Aug '23Jul '24

Austria

Ludwig is still the go-to place for customers, as their Comfort score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

130 of 333
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Ludwig Venue Congestion

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

172 of 320
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Ludwig Dining Area

Aug '23Jul '24

Austria

Ludwig remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

153 of 345
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Ludwig Pricing

Ludwig has shown an increase in Pricing, with a jump from 52% last year to an impressive 59% this year.

Ludwig Price

Aug '23Jul '24

Austria

Ludwig continues to evolve, with a 4% increase in customer satisfaction of Price, climbing from 54% last year to 58% this year.

Satisfaction Score

58%
4pp

Aspect Rank

202 of 354
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Ludwig Promotions

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

49 of 161
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Ludwig Service

Ludwig is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 71% last year to 69% this year.

Ludwig Opening Hours

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

157 of 235
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Ludwig Dining Options

Aug '23Jul '24

Austria

Ludwig is still the go-to place for customers, as their Dining Options score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

155 of 354
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Ludwig Waiting Time

Aug '23Jul '24

Austria

Ludwig is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Waiting Time aspect satisfaction score, dropping from 58% to 43% this year.

Satisfaction Score

43%
15pp

Aspect Rank

256 of 353
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Ludwig Order Processing

Aug '23Jul '24

Austria

Ludwig has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 43% last year to an 45% this year.

Satisfaction Score

45%
2pp

Aspect Rank

212 of 353
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Ludwig Staff

Ludwig is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff dropping from 89% last year to 77% this year.

Ludwig Staff Competence

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

35 of 304
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Ludwig Staff Friendliness

Aug '23Jul '24

Austria

Ludwig is struggling to meet customer expectations, with a 19% decrease in satisfaction in Staff Friendliness aspect, falling from 98% last year to 79% this year.

Satisfaction Score

79%
19pp

Aspect Rank

247 of 354
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Ludwig Staff Attentiveness

Aug '23Jul '24

Austria

Ludwig is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 80% last year to 75% this year.

Satisfaction Score

75%
5pp

Aspect Rank

201 of 341
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Ludwig Staff Avaliability

Aug '23Jul '24

Austria

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Satisfaction Score

Aspect Rank

44 of 108
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Ludwig Staff Members

Aug '23Jul '24

Austria

Ludwig is facing challenges in evolving its Staff Members aspect, with a 11% decrease in customer satisfaction, dropping from 69% last year to 58% this year.

Satisfaction Score

58%
11pp

Aspect Rank

214 of 353
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