laolao Brand Profile
Jul '23 — Jun '24
Austria
laolao has a much lower satisfaction score for its Service compared to its other aspects. However, laolao has succeeded in its Staff aspect, with a 91% satisfaction score.
laolao Satisfaction Trend
Jan '24 — Jun '24
Austria
laolao's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
laolao Food and Drinks
laolao remains a consumer favourite, maintaining a consistent 85% satisfaction score in Food and Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
laolao Food Quality
Jul '23 — Jun '24
Austria
laolao is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food Quality dropping from 67% last year to 63% this year.
Satisfaction Score
Aspect Rank
laolao Dishes
Jul '23 — Jun '24
Austria
laolao has shown an increase in Dishes, with a jump from 75% last year to an impressive 84% this year.
Satisfaction Score
Aspect Rank
laolao Place
laolao is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 86% last year to 85% this year.
laolao Atmosphere and Décor
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
laolao Pricing
laolao continues to evolve, with a 18% increase in customer satisfaction of Pricing, climbing from 58% last year to 76% this year.
laolao Price
Jul '23 — Jun '24
Austria
laolao has successfully improved guest experience, as their "Price" satisfaction score jumped from 60% last year to an 76% this year.
Satisfaction Score
Aspect Rank
laolao Service
laolao continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 67% to 72% this year.
laolao Waiting Time
Jul '23 — Jun '24
Austria
laolao is still the go-to place for customers, as their Waiting Time score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
laolao Staff
laolao is one of the most promising brand to delight customers. Use Realytics to know more
laolao Staff Friendliness
Jul '23 — Jun '24
Austria
Satisfaction Score
Aspect Rank
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