laolao Brand Profile
Aug '23 — Jul '24
Austria
laolao has a much lower satisfaction score for its Service compared to its other aspects. However, laolao has succeeded in its Staff aspect, with a 91% satisfaction score.
laolao Satisfaction Trend
Feb '24 — Jul '24
Austria
laolao's brand satisfaction has increased compared to previous month and now stands at 97%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
laolao Food and Drinks
laolao remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food and Drinks aspect for both this year and last year.
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laolao Food Quality
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Food Quality score remains high at 65%, consistent with last year's score.
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laolao Dishes
Aug '23 — Jul '24
Austria
laolao has shown an increase in Dishes, with a jump from 76% last year to an impressive 86% this year.
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Aspect Rank
laolao Drinks
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.
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laolao Cuisines
Aug '23 — Jul '24
Austria
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laolao Place
laolao continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 86% last year to 87% this year.
laolao Atmosphere and Décor
Aug '23 — Jul '24
Austria
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laolao Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.
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laolao Options for different visitors
Aug '23 — Jul '24
Austria
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laolao Comfort
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.
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laolao Dining Area
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Dining Area score remains high at 56%, consistent with last year's score.
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laolao Pricing
laolao has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 59% last year to an 77% this year.
laolao Price
Aug '23 — Jul '24
Austria
laolao continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 61% to 77% this year.
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laolao Service
laolao has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Service rising from 67% to 72% this year.
laolao Billing and Payment
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.
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laolao Dining Options
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Dining Options score remains high at 78%, consistent with last year's score.
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laolao Waiting Time
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 53% satisfaction score in Waiting Time aspect for both this year and last year.
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laolao Order Processing
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Order Processing score remains high at 55%, consistent with last year's score.
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Aspect Rank
laolao Staff
laolao is one of the most promising brand to delight customers. Use Realytics to know more
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laolao Staff Friendliness
Aug '23 — Jul '24
Austria
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laolao Staff Attentiveness
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 82% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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laolao Staff Members
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.
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Aspect Rank