laolao Brand Profile
Aug '23 — Jul '24
Austria
laolao has a much lower satisfaction score for its Service compared to its other aspects. However, laolao has succeeded in its Staff aspect, with a 91% satisfaction score.
laolao Satisfaction Trend
Feb '24 — Jul '24
Austria
laolao's brand satisfaction has increased compared to previous month and now stands at 97%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
laolao Food and Drinks
laolao remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food and Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
laolao Food Quality
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Food Quality score remains high at 65%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
laolao Dishes
Aug '23 — Jul '24
Austria
laolao has shown an increase in Dishes, with a jump from 76% last year to an impressive 86% this year.
Satisfaction Score
Aspect Rank
laolao Drinks
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
laolao Cuisines
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
laolao Place
laolao continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 86% last year to 87% this year.
laolao Atmosphere and Décor
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
laolao Cleanliness and Hygiene
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
laolao Options for different visitors
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
laolao Comfort
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
laolao Dining Area
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Dining Area score remains high at 56%, consistent with last year's score.
Satisfaction Score
Aspect Rank
laolao Pricing
laolao has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 59% last year to an 77% this year.
laolao Price
Aug '23 — Jul '24
Austria
laolao continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 61% to 77% this year.
Satisfaction Score
Aspect Rank
laolao Service
laolao has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Service rising from 67% to 72% this year.
laolao Billing and Payment
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.
Satisfaction Score
Aspect Rank
laolao Dining Options
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Dining Options score remains high at 78%, consistent with last year's score.
Satisfaction Score
Aspect Rank
laolao Waiting Time
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 53% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
laolao Order Processing
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Order Processing score remains high at 55%, consistent with last year's score.
Satisfaction Score
Aspect Rank
laolao Staff
laolao is one of the most promising brand to delight customers. Use Realytics to know more
Satisfaction Score
Aspect Rank
laolao Staff Friendliness
Aug '23 — Jul '24
Austria
Satisfaction Score
Aspect Rank
laolao Staff Attentiveness
Aug '23 — Jul '24
Austria
laolao remains a consumer favourite, maintaining a consistent 82% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Aspect Rank
laolao Staff Members
Aug '23 — Jul '24
Austria
laolao is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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