Kaiser's Brand Profile
Jul '23 — Jun '24
Austria
Kaiser's has a much lower satisfaction score for its Service compared to its other aspects. However, Kaiser's has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.
Kaiser's Satisfaction Trend
Jan '24 — Jun '24
Austria
Kaiser's's brand satisfaction has decreased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kaiser's Food and Drinks
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Kaiser's Food Quality
Jul '23 — Jun '24
Austria
Kaiser's has shown an increase in Food Quality, with a jump from 57% last year to an impressive 70% this year.
Satisfaction Score
Aspect Rank
Kaiser's Dishes
Jul '23 — Jun '24
Austria
Kaiser's is losing some of its appeal, with a concerning 11% decrease in satisfaction for Dishes dropping from 97% last year to 86% this year.
Satisfaction Score
Aspect Rank
Kaiser's Service
Kaiser's continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 71% last year to 73% this year.
Kaiser's Waiting Time
Jul '23 — Jun '24
Austria
Kaiser's remains a consumer favourite, maintaining a consistent 48% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Kaiser's Staff
Kaiser's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 89% last year to 86% this year.
Kaiser's Staff Friendliness
Jul '23 — Jun '24
Austria
Kaiser's has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 85% last year to an 87% this year.
Satisfaction Score
Aspect Rank
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