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Reporting period: Jun '23May '24

Joseph Brot Overview

<10 Places
Cafe

Brand Satisfaction

79%
3pp

Country Rank

Austria
340 of 564

Category Rank

Cafe
30 of 69

Rating Score

4.1

Sales Power

Sales Index

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Joseph Brot Brand Profile

Jun '23May '24

Austria

Joseph Brot has a much lower satisfaction score for its Pricing compared to its other aspects. However, Joseph Brot has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.

Food and Drinks
86%
2pp
Staff
79%
9pp
Service
77%
7pp
Place
65%
11pp
Pricing
26%
3pp
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Joseph Brot Satisfaction Trend

Dec '23May '24

Austria

Joseph Brot's brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Joseph Brot Food and Drinks

Joseph Brot is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 88% last year to 86% this year.

Joseph Brot Food Quality

Jun '23May '24

Austria

Joseph Brot is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

3 of 67
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Joseph Brot Menu Selection

Jun '23May '24

Austria

Joseph Brot is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

22 of 67
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Joseph Brot Dishes

Jun '23May '24

Austria

Joseph Brot remains a consumer favourite, maintaining a consistent 87% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

24 of 67
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Joseph Brot Drinks

Jun '23May '24

Austria

Joseph Brot is facing challenges in evolving its Drinks aspect, with a 12% decrease in customer satisfaction, dropping from 96% last year to 84% this year.

Satisfaction Score

84%
12pp

Aspect Rank

35 of 67
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Joseph Brot Place

Joseph Brot is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Place aspect satisfaction score, dropping from 76% to 65% this year.

Joseph Brot Atmosphere and Décor

Jun '23May '24

Austria

Joseph Brot is losing some of its appeal, with a concerning 10% decrease in satisfaction for Atmosphere and Décor dropping from 95% last year to 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

58 of 67
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Joseph Brot Pricing

Joseph Brot is struggling to meet customer expectations, with a 3% decrease in satisfaction in Pricing aspect, falling from 29% last year to 26% this year.

Joseph Brot Price

Jun '23May '24

Austria

Joseph Brot is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 29% last year to 25% this year.

Satisfaction Score

25%
4pp

Aspect Rank

61 of 67
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Joseph Brot Service

Joseph Brot is facing challenges in evolving its Service aspect, with a 7% decrease in customer satisfaction, dropping from 84% last year to 77% this year.

Satisfaction Score

Aspect Rank

16 of 67
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Joseph Brot Waiting Time

Jun '23May '24

Austria

Joseph Brot is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Waiting Time aspect satisfaction score, dropping from 50% to 36% this year.

Satisfaction Score

36%
14pp

Aspect Rank

18 of 67
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Joseph Brot Staff

Joseph Brot is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 88% last year to 79% this year.

Joseph Brot Staff Friendliness

Jun '23May '24

Austria

Joseph Brot is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff Friendliness aspect, falling from 91% last year to 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

19 of 67
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